Synchrony Financial Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Synchrony Financial Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account California

I received a letter from - dated -/-/2017 in regards to my initial dispute with invalid personal information, invalid credit reporting, and inadequate reporting that was simply copied and paste from credit report. For example, the - account 's date updated and Loan Type on the investigation report is different from the credit report. I requested to remove both accounts from my credit report. Especially, the - account that has been closed for more than seven years closed without a balance. Also, my personal information was entered incorrectly, which I requested to update yet they failed to update my information. Hopefully they will comply with your department. Thank you.

Synchrony Financial customer in California
Mar 04, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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