Experian Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Tennessee

I saw a charge of $29.00 on my checking account from Experian Credit Check Total. Experian offered to allow me to view my credit score for - Dollar. I used my bank debit card for a one time only view of my credit score. It did not state, where it could be clearly seen that my debit card would be charged $29.00 nor did they give a good phone number where the Credit Check Total could be cancelled. Instead I was charged for $29.00. I called Experian talked to a supervisor, - to request a refund I was given an email address, that did not work.

Experian customer in Tennessee
Feb 28, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

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