Resources for resolving common issues with Nissan Motor Acceptance Corporation products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Nissan Motor Acceptance Corporation and work to get a response. After your complaint is forwarded, Nissan Motor Acceptance Corporation has 15 days to respond to you and the CFPB. Nissan Motor Acceptance Corporation is expected to close all but the most complicated complaints within 60 days.
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Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease June 2, 2016 - Nissan Motor Acceptance Corporation ( " NMAC '' ) incorrectly reported a 30-day late payment to Experian credit reporting agency for -/-/2015. This error of late payment is reflected on my credit report and has unjustly affected my " Fico Score - '' credit score. Upon learning about this incorrect reporting, I spoke with - NMAC Representatives ( - and her supervisor - ) on Thursday, - -, 2015. Both representatives referenced the account and insisted that the payment was received 30 days late. This is not correct. The payment was due - -, 2015 - the payment was receive... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 29, 2016 - Unfair negative credit reporting. I initiated a 39-month lease on an Infinity J- 35 -/-/-, financed by NMAC. I managed the payments on with an automated withdrawal from my checking account. This led to a perfect payment history with NMAC. All of my payment communications were via email. After lease end -/-/-, I only became aware of a balance due of $410.00 when I noted a negative report on my credit. I found out that this was a disposition fee. I was told that statements were sent to me via mail. They were sent to an old address. I inquired why I had not received any communication ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 28, 2016 - I received a notification from - stating that my credit score dropped from - to -. When I further investigated the matter, I found out on my own that Nissan stopped withdrawing my auto pay unbeknownst to me. Apparently, I am two months behind without any notice from Nissan. I believe that they are in direct violation of the FCRA.... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 26, 2016 - In -, I purchased a new - car and financed it through Nissan Motor Acceptance Corporation. I was planning to pay cash for the car, but chose to use the financing only because they were offering 0 % interest. I set up auto-billing for the payments tied in with my checking account and bill pay service. Starting in - -, I started experiencing problems with their e-bill feature tied in with my bank. As a result, I was never billed for a payment due in - -. In -, I received a collections call from - that my - payment had not been received. I contacted my bank immediately ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 21, 2016 - this is my second car financed through nissan finance. i took a deferred payment in - 2014. they never told me they were sending me any paperwork to sign, neither did they send any. -/-/14 - -. -, male rep - i got a call my payment was late. i informed the woman i had a deferment, which she acknowledged. she told me i had not signed the papers and sent them back. i informed her no paperwork was sent to my - - or physical address. at the time i was visiting my daughter in another state. i asked them to send the paperwork there and to note the account nothing was ever receiv... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 21, 2016 - On -/-/- I purchased a - - and financed through NMAC. For 5 years ( the length on my loan ), NMAC auto-deducted the monthly payment from my checking account. Last payment was deducted on -. I assumed the vehicle was paid off and have been waiting to receive my title. On Mon., - -, -, I received a call from a Collection Agency that my final payment was never received! They further advised that final payments are not auto-deducted and advised me of the amount due. THIS IS THE ONLY NOTICE I HAVE THAT ANY PAYMENT IS DUE. I never received an invoice or phone call from -... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 21, 2016 - I had a financial hardship in the months of -/-/-, -/-/- -/-/- and was n't able to make my car note on time. I called Nissan and told them that I would be late making my payments and wanted to know if I could get my due date adjusted. Nissan refused to do such but instead kept calling my home after - up until - at least - times or more each day. Kept telling me you need to make your payment and I told the representative that I was having a hardship and had called to let them know and was refused payment arrangements. So Nissan put late 90 days on my credit report and no... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease May 20, 2016 - I recently tried to sell my car at - in -. The car loan has been paid off for several months, maybe even a year ( I ca n't remember the exact date when I paid it off ). The car was originally purchased in - & the title is from -. The car is currently registered in - & when - looked it up in the dmv system they said it still shows that the car is owned by Nissan and that they needed a notarized letter from Nissan stating that the car was paid off. When I contacted - finance and asked for a notarized letter they stated that they do n't handle lien releases and that I would h... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 18, 2016 - I ended my lease with Infiniti -/-/2016 through a trade into -. - paid off my final 4 payments and disposition fee for a total of $2000.00 on -/-/2016. This included 4 payments@- for - - - 2016 and a disposition fee of $390.00. I had ACH on this loan and additional payments drafted on - & - as I did not cancel the ACH to avoid any potential credit issues if - did - close my lease on time. I contacted Infiniti in - to see what the hold up was with ending my lease and to seek a refund for the 2 additional payments tha were drafted after the time of - ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease May 9, 2016 - Every time a make a payment on my - Nissan Ultima they charge me $12.00. I have asked them more than - times if there anyway to avoid paying the fee, and is there another way to pay. I have even gone to the dealer I purchased the car at they tell me no as well. Here is the ask question I asked again yesterday on the phone and today in an email format : How do I avoid the $12.00 extra finance charge not in the APR of my truth and lending? My name - - My account # is - My car is a - Nissan Ultima I did n't realize there was a CFPB. A mortgage loan officer told me about.... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease May 2, 2016 - I went to - - on - - and traded in my - Nissan Sentra for a - Nissan Rogue. I informed the sales associate and finance department that my payment was due that day and I did not want to be late, incur any fees or risk being taken to collections. I have always paid my account on time and more than the minimum payment. My - Nissan Sentra was financed through their own financing, NMAC. They recommended me to call NMAC and let them know that I had traded my car in and that the pay-off should be coming shortly. I did as instructed and left that day with my - Rogue. I had to c... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 28, 2016 - In - 2015 we agreed to a vehicle lease with Nissan Motor Corp ( dealership in - - CO ), and were told we would have to pay $400.00 for tires on the vehicle that we turned in due to its lease ending. This was a key part of the deal and primary reason for agreeing to the new lease terms. After closing, we received a bill for $700.00 for various charges not related to tires. Essentially they told us a lie to close us, then just billed us for whatever they wanted. We did speak with the dealership and they sent us a check for $300.00 so we would only be liable for the $400.00 origi... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 22, 2016 - I never received any bills nor any calls as the dealership incorrectly attached my old address and phone number to my account when they submitted it to the finance company. ( I previously bought a car with them before buying another -/-/- ) I has an issue with the dealership for selling me a car with bare tires when per contract it was supposed to be Certified. This was corrected in -/-/-/-/-/- and I was told I would get a refund on my insurance that I bought and I would not have to make a payment until the tires and bearings were fixed. I have made a payment every month. I have... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease April 20, 2016 - Nissan Motor Acceptance Corporation has a - loan under my name. I did not sign, give consent or agree to a - loan. The second loan is for the same vehicle that I had purchased ( the letters they sent home to me have a different account number than the original account, yet has the same VIN # of my car ). I filed a dispute through - as I also tried working it out with the company. It has been more than 2-3 weeks that I have been calling/emailing Nissan to fix this issue. Recently, I noticed on - - that it shows up as " paid and closed. '' Yet, it also says that I was late on a pa... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 18, 2016 - I turned in my leased Infiniti G37 to Nissan on - - 2014 as part of my agreement to lease a new Nissan Altima. The car dealership did not return ( ground ) the car to its parent company until - 2014. Resulting in false missed payments and serious delinquencies reported on my credit report. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 11, 2016 - I leased a - - -. I returned it in - - to purchase the - -. I owed them nothing because they financed the new car for me at 3.9 %. which I 've since paid off also. I have been trying to get this off my credit report since then. today I applied for a home equity loan and was advised that this was the reason I was turned down. Ive called the dealer where I 've purchase the car. i 've called Infiniti credit and I ca n't get this resolved. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease April 9, 2016 - In late - 2016, I paid off a 401K loan with the goal of applying for a new loan to purchase my - home. I made several calls to - - before requesting the loan to ensure the new loan disbursement would be available in time for me to make my -/-/- car payment prior to the 30 day past due mark. Unfortunately this did not happen despite me taking every precaution. Once I realized I could not make the payment timely, I made a payment arrangement online at NissanFinance.com to make payment by -/-/-. The money was n't deposited to my account until -/-/- ( 3 days later ) wh... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 29, 2016 - We went into - - in - to talk about trading in our vehicle in -. We ended up with a - Nissan Sentra. I looked at the sticker price and the dealer said " do n't even look at that amount because that is n't what you are going to pay ''. ( the - 's were out and they wanted to get rid of this vehicle ). We did pay the total sticker price and anything else they could add on. We spent from first thing in the morning until late afternoon listening about things not even pertaining to the sell of the car that we did n't know if we were coming or going. We were also talked into things ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 28, 2016 - We have never been past due on a payment, Nissan Infiniti has an inaccurate remark appearing on my credit file. I have disputed with nothing being corrected ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 24, 2016 - I took a leaser from Nissan motor acceptance corp in 2006. - - and I agreed to a 36 month lease with me -/-/2006. - Dealer - lied and deceived me wrote the contract at 42 months and did not notify they changed the terms based on what we agreed to verbally. Even though I only agreed to 36 months at $430.00. I paid all 42 months and they told me when I moved to - - forced me to double pay upfront taxes I had already paid at the beginning of the loan and now pay $560.00 per month which was not in my written contract. I was over charged and lied to on this loan. Then a... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 21, 2016 - I continue to be overcharged on my monthly payment by $27.00. Rep states they need the - County Appraisal Districts Affidavit, which I have filled out and have had notarized, then mailed to them via certified mail four times since -, 2016. Then, my next statement shows the $27.00 overcharge again. I was told each previous time that the charge would be reversed and a credit to my account would appear. Never happens. I have spoken with multiple supervisors and have gotten nowhere. These people have no regard or respect for their customers time as I sit on hold over and over again, spe... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 11, 2016 - I have called finance manager at - Nissan for the last three days to cancel my Gap insurance. I left multiple voicemails directly. I also left messages with receptionist but no call has been made to me yet about cancellation. On tuesday, I left a voicemail for general manager ( - ) and he also has not responded to my complaint. Bottom line is that I want to cancel by GAP insurance. I do not understand why it is becoming so difficult and I have to follow up multiple times. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease March 5, 2016 - I purchased a vehicle in -. I pay online on the Nissan Finance website. I am being charged late fees if I do not make the payment 10 days before the due date. Example, my car payment is not due until -/-/2016 so I logged in today ( -/-/2016 ) to make the payment. I my payment increased for next month with the late fee already in place. It does not seem legal that if I am paying online and before my due date that I am charged a late fee. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 17, 2016 - So I have had a loan from Infiniti Financial since - -. I have been making my payments through the bill matrix system since that time. There are times when I make the payment using the bill matrix online and the payment does not process all the way through but I get a confirmation number. Usually I have to call back because I notice my Payment does n't post in my bank account. Well this last time in - I made the payment on Friday - - - at -. I figured the payment had n't posted because they do n't process payment on the weekend or on holidays which it was president 's day ... |
Nissan Motor Acceptance Corporation Consumer Loan shopping for a loan or lease February 11, 2016 - Please see complaint Case number : - - Where Nissan Motor Acceptance Corporation significantly abused an elderly victim and where they assisted a Nissan dealership in conducting fraudulent activity. This previous complaint was filed by myself - - - with sufficient power of attorney to represent - - in the matter of fraud Nissan Motor company continues to perpetrate. Such POA had been previously provided ( on or around - 2015 ) to NMAC so they were aware that I had this power and knowing I was an authorized agent of the victim should have appropriately answered the compla... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 10, 2016 - On -, we were sent an email from - advertising their current promotional pricing and lease specials. In this email, there was an - - priced at $43000.00 inclusive, with a lease deal of $ - month with $0.00 down. On -, we were prequalified through our credit union to purchase with a qualifying credit score of -. On -, I purchased the - and advised the sales staff that I did not want any optional addons, and requested the exact money factor for the lease deal from the finance manager - -. - advised us that the money factor was -. - then stated to me ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 9, 2016 - We leased - from the local dealer for 2 years and returned it several days before the end of the lease in prefect conditions. The local dealer failed to report on time the end of the lease to Nissan Motors Acceptance Corporation and reported it only 3 month later. As a result of that we have been hit with late charges and late payment was also reported to the credit bureaus. We have found out about that when we applied for the mortgage refinancing and our credit was pulled out. We have all the supporting document with us and both dealer and NMAC admit that the situation was created due to t... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 8, 2016 - NISSAN MTR ACCEPTANCE, AFTER MANY DISPUTES FILED BY US, TO CORRECT HAS NOW REENTERED A CHARGED OFF DEBT VIA A COLLECTION CO. " - FOR -. THIS WAS - - TOTAL LOSS PAID BY - AND THE GAP INSURANCE WE PAID FOR.2010 JUST SURFACED NOW. ALSO - IS RUINING MY CREDIT THEY WERE PAID OFF BY - DEALER IN - WHEN WE TRADED IT IN. THEY ARE SAYING THEIR PAYOFF WAS NOT RIGHT, AND WE STILL OWE -?. I WANT THESE NEGATIVES DELETD TILL RESOLVED. PLEASE HELP - - ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease February 8, 2016 - -/-/- my - year old father got - into renewing his lease on a Nissan Altima that was about to expire and the local Nisan dealership contacted him with a year end leasing deal on a - Nissan Altima without taking into account that he was only driving - miles a year. As soon as he drove the new ( the - 's were already being sold ) off the lot he lost about $2500.00 which was not accounted for in his lease. I took over his finances in - as he was diagnosed with - and tried to renegotiate or get out of the Lease which was for 39 months at $410.00 per month and allowed ... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease February 3, 2016 - In - - I leased a - Nissan Rouge for a term of 39 months. I returned the vehicle in - - with - miles under the allowed amount of - miles, and the vehicle passed the end of lease inspection without any damage. The vehicle has since been sold by the dealer - Nissan as it was in excellent condition and had very low miles, -, so - Nissan has made a very significant profit on this lease, as well as Nissan Motor Acceptance Corporation, -. - -. -, Texas -. Recently I received an Invoice for a Disposition Fee plus Disposition Fee Tax for a total of $430.00... |
Nissan Motor Acceptance Corporation Consumer Loan problems when you are unable to pay January 13, 2016 - I made a payment saturday -/-/-. My car was repossessed that day. We immediately tried to phone Nissan but they were closed. We called monday -/-/- and notified them there was a payment made saturday for $800.00. They said there was n't any record of it and they said it would take - business days to post. On their website it states it takes - business days to apply payment, which should have been -/-/-. I made another payment to them for the remaining balance on -/-/- of -, which was supposed to be enough to clear it. Both payments cleared my bank... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 13, 2016 - On -/-/- I called Nissan Motor Acceptance Corp. ( - ) and spoke with -. I informed him that I made two payments of $390.00 which came out of my checking account on -/-/-. He advised that I need to wait until the payments were posted ( meaning on Nissan 's side ). I understand completely and asked if I should call back tomorrow -/-/-. He said yes. On -/-/- around - - EST I called back and spoke with -. I reiterate the same information I gave from the previous night ( which he saw in all the notes and stated to me ) so - proceeds to confirm... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 12, 2016 - -/-/- I leased a Nissan Leaf ( all-electric vehicle with an - mile range per charge ) from - Nissan for a 3 year term. In -/-/- my wife filed for divorce and I decided to move to Oregon. Driving the car to Oregon was out of the question. My attorney requested I find what the " walk-away '' value of the lease would be. In -/-/- the dealership calculated the final lump payment to be $6200.00. In -/-/- I requested information from the dealership on how to return the vehicle. I was instructed to contact Nissan. I did so and was first referred to an independent evaluatio... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease January 4, 2016 - Grounded an Infiniti Lease -/-/- early, though due back -/-/-. Leased a Nissan this time around, - - ( Mgr-- ) contacted Nissan-Infiniti to make sure I would be able to qualify for the " Pull-Ahead '' program. I did the same thing, not taking his word, to make sure and he also provided me with the terms of that " Pull-Ahead '' Early Lease Turn-In, prior to finalizing the new Nissan Lease. After calling Nissan-Infiniti Lease/Finance Customer Care multiple times to verify this would not be an issue turning in an Infiniti to lease a new Nissan, and was informed that I did in fa... |
Nissan Motor Acceptance Corporation Consumer Loan problems when you are unable to pay December 22, 2015 - On -/-/- at about - - I received a call on my cell phone from someone identifying themselves as Investigator -. This person immediately started to scream at me regarding a Nissan Versa that is under my father 's name and that I am consigned on. - did not explain the situation, she just began to scream that they were going to take my car and there was an alert out and I would not be allowed to take anything out of it. When I asked what was going on she just kept screaming " ask you dad '' and refused to give me more information. My father has been making payments on this car ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease December 15, 2015 - I lost my job in - 2015, towards the end of the month I realized I had not paid my car note that was due - -, 2015. I instantly called Nissan Motor Acceptance Corporation to set up a payment arrangement. They agreed to offer a payment extension where they would move - 2015 and - 2015 payment to the end of the loan, extending my loan but giving me time to gain new employment. I signed the payment extension on - -, 2015, and mailed it the next day, by the claimed deadline, but they say did n't get it in time. When talking to them I specifically asked if I would be penalized ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased my vehicle from - - in - and financed my purchase through Nissan Acceptance Corp on -/-/-. At that time, I resided in Texas and my vehicle was titled and registered in that state. I moved from - to - in -/-/- and my registration was good through -/-/-. Knowing my registration was due to expire, I took a day off work on -/-/- and drove - miles to the - - - Department to get my title and registration transfered. I worked with - MVD employee, -, and she advised Nissan needed to release my title in order for my registration to be ren... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - NISSAN MOTOR ACCEPTANC creditor delinquent my account for not paying 2 Months. I set up a Auto Debit from my bank account and they had trouble in getting money from my account. They did not inform me via Email or Portal Mail about the late payment. When I checked my credit report I realized this and contacted them and paid the -. They promised to remove the delinquent on my account in 7 days and this conversation happened in - -. Till now they did not do anything related to my delinquent and also the customer support people was very rude to me. Because of this delinquent my credit fel... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I signed a loan with Nissan Motors. I have not had a problem with this loan until recently. Unfortunately i had a total loss. However i was smart and purchased GAP. Since -/-/15 ive been trying to work with NIssan to get the loan taken care of. I have paid my account like always and i have been working with GAP to get their check issued out for the loan. This has been stressful. I have spoken to several customer service representative and customer relations and have been hung up on told different answers, have been talked to in a poor manner tranfered back into the call que. Also i have ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - Dear Consumer Financial Protection Bureau, My vehicle was recently evaluated by the lemon law. A case number was generated " - ''. The car has had several lengthy repairs while the vehicle was not in my possession. Ultimately Infiniti has settled a claim and sent me a check for the damages. During the period while I was not in possession of the car, payments were not made. There was no communication between Infiniti and Infiniti financial. As a result of this the late payments were placed on my credit report. I have recently disputed the inaccuracies on my credit report posted by Infiniti... |
Nissan Motor Acceptance Corporation Consumer Loan taking out the loan or lease taking out the loan or lease November 24, 2015 - I LEASED THIS CAR - AT - INFINITI. AT THE DATE OF LEASE AGREEMENT -, THE TOTAL MARKET VALUE OF THE CAR WAS $30000.00. AT THE END OF THE LEASE AGREEMENT, THE REMAINING BALANCE/ RESIDUAL PAYOFF WAS $24000.00 TO PURCHASE THE CAR. I HADNT DECIDED IF I WAS GOING TO PURCHASE THE CAR OR GET A NEW LEASE SO I E-TENDED MY LEASE. THIS E-TENSION WAS VERBAL AND PER INFINITI FINANCIAL SERVICES ( IFS ), I NEEED TO PAY THE MONTHLY NOTE AND IT WOULD BE APPLIED SO ONCE I PAID THE REMAINING BALANCE, THE TITLE/PINK SLIP WOULD BE SENT TO ME. I DID N'T HEAR ANYTHING FURTHER FROM IFS REGARDING THE LEASE... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 10, 2015 - I have tried to pay my car note online at - - for over two weeks. Before they switched their systems. I had my reoccurring payment set up with my bank account for 2 and a half years with no problems. Now, my payment has been rejected two times f5rom the online process through my bank account and would not be accepted via E- Debit Card or - - through their - -. I called - twice and my bank twice. My bank, -, says they are not rejecting any payments from - ( as - emailed me and said my financial institution was rejecting the payment, three times -. I called -... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 5, 2015 - Nissan Motor Acceptance Corp ( aka NMAC ) has incorrectly reported a 30 day late payment to the - major credit reporting agencies purportedly for the Month of - 2015. This 30 day late payment reflects on my credit report for the month of -. In a conversation with NMAC Representative - - on Thursday - -, 2015, she referenced the account and acknowledged that NMAC records show that the - 2015 payment was received 28 days past the due date on Friday - -, 2015 but did not credit the account until Monday - -, 2015. She further acknowledged a potential lag time as... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 2, 2015 - 4 MONTHS AGO NISSAN DID NOT POST MY PAYMENT TO MYACCOUNT PROPERLY AND HAD REPORTED ME 30 DAYS LATE, SOLVEPROBLEM AND WAS TOLD THEY WOULD FI- THE LATE PAYMENTON MY CREDIT REPORT. NO LATE CHARGES WERE EVER POSTEDAND ACCOUNT IS UP TO DATECREDIT REPORTING OF LATE PAYMENT NEVER FI-ED ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 27, 2015 - I purchased my auto from Nissan and financed the sale via Nissan Finance. I elected the FinanceSignatureDIRECTPAY system which allows for automatic payment withdrawal from my bank account. Nissan Financial has been taking my monthly payments directly from my bank account since the sale was made. For some reason - they say my paper work was late I say they delayed processing it - the first payment was delayed and therefore some subsequent payments, according to them, were late. Nissan Finance has been taking all payments out of my checking account on the - of every month, none of those payme... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 25, 2015 - Nissan Finance reported to the credit bureau that I am 30-60 days delinquent despite acknowledging that they received my paperwork late ( - - ). On - -, 2015, I purchased a 2015 Nissan Rogue at - Nissan in -, NY. I agreed to finance the car from Nissan Motor Acceptance Corporation. Approximately one month later, in -/-/-, I still had not received a statement with my account number, amount of payment, and due date. At the same time, I received a phone call from a finance manager at - Nissan ( -, NY, the dealership which sold me the car ), asking me to return to the ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease October 22, 2015 - I would like to report inaccurate late reporting information on my vehicle loan through Nissan Motor Acceptance Corporation. My account should not reflect any late payments. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 15, 2015 - My car was repossessed on - -, 2015 .I had made a payment via phone and the repossession company would not allow me to contact Infiniti to try to clarify this but took the car. Following discussion with Infiniti reinstatement department, I made an additional payment as they required on - -, 2015 which reinstated the loan. Because the car loan was in my husbands name, they stated that the car could only be released to him. - In following future conversations they informed me that my husband could send them power of attorney. I downloaded a legal - form and my husband faxed it ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 13, 2015 - Was offered an extension and was advised by a rep that it would be processed within 24-48 hours. Now speaking with a manager it has been several days since I was told that and now my extension still hasnt been processed. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay October 12, 2015 - Nissan Motor Acceptance Corporation continues to harass my family. They call my parents and my siblings numerous times a day and also disclose my personal information to them. I have asked them to stop calling my relatives, as I do not live with them and they have the number to reach me directly. They continue to harass them waking my parents up late at night and harassing my brother as well. I live in a completely different state than my family and I do not want them to continue to harass them. ... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease October 9, 2015 - I have been having multiple uses with Nissan/Infiniti Finance. They have reported multiple late 's on my credit report that were no accurate. They have removed - of the incorrect items, but as of today they have falsely reported me again. I have reached out to their team once again, but each time they do this I have to spend weeks trying to correct. On - - 2015, I made a full payment and their bill matrix billing system did not give me full credit for my payment and again they marked me late. This is separate incident from the previously mentioned false reports, but nonetheless is ano... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease October 7, 2015 - I called Nissan - to make payment I requested automatic payment they told me there setting up automatic payment they did n't set up automatic payment instead they put - late fees on my credit report ... |
Nissan Motor Acceptance Corporation Consumer loan shopping for a loan or lease September 24, 2015 - I traded in a vehicle with the intention of getting $1500.00 back from the car that was traded in. The sales manager, - -, guaranteed that my funds would be available by Friday - or Monday - at the absolute latest '', presumabley to deter me from going to a different dealership where I could get the funds same day. I have called multiple times for the past week, and could not get returned phone calls or emails from - or the GM, - -. I filed a corporate complaint as well to no avail. - finally began communicating with me on Wednesday - stating that I could come pic... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease July 14, 2015 - payment not late, creditor calls - a day starting at - to -. ... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease July 7, 2015 - The last payment on my note was due on -/-/15. On -/-/15 I received an email from Nissan Motor Acceptance Corporation ( identical to the emails I have received every month prior ) stating that my payment would be due on -/-/15. This email stated : If you are currently enrolled in - of our automatic payment programs, your payment will be automatically deducted. '' I have been enrolled in the automatic payment program for some time ( possibly since the inception of the loan ) so I naturally assumed that my last payment would be automatically deducted. Today I received an em... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay July 3, 2015 - This item Nissan Motor Acceptance account # - .... And account # - ... .is inaccurate because the Notice of Sale was held Wednesday, - - - with a balance of $33000.00 and sold at - at - New Jersey , - - -, - , NJ -. - - - amount $32000.00 was owed and total balance due of $1000.00. - Credit Report - - - reports Nissan Motor Acceptance Company reporting High Balance $34000.00 and Past due balance of $16000.00. - Credit Report - - - reports High balance $34000.00 with charged off of $17000.00 and reported secondly... |
Nissan Motor Acceptance Corporation Consumer loan managing the loan or lease June 22, 2015 - I paid off my 2012 - - with - -. I did a Bank Transfer to - the same way a paid my payments each Month. The money was deposited into their account on - -. They will not send me the Title to my car until -. I gave them my - number to overnight my Title and they refuse. They are paid in full. I want my Title. I sold the car and the buyer is really mad! He wants the car. ... |
Nissan Motor Acceptance Corporation Consumer loan problems when you are unable to pay June 13, 2015 - The finance person at - Nissan kept told me that it was required for me to have all of these extras financed into my auto loan. Upon reviewing other standards, the extras such as gap insurance and required warranteys are not required. I over paid, and could not afford my payments, and they reposessed the car. When they repossed the car, they did not tell me what was in my car, nor the company would not give me my items even though I offered to pay the fee. The items were destroyed. ... |
Nissan Motor Acceptance Corporation Consumer loan taking out the loan or lease May 26, 2015 - I returned my leased vehicle. I was informed there would be a balance. I never received any documentation. I find out that the account has been reported as delinquent to the credit bureau. I immediately paid it because I do n't want to have bad credit and asked them to remove this derrogatory information from the credit bureau. They agreed to do so but it has not happened. ... |
Nissan Motor Acceptance Corporation Consumer loan taking out the loan or lease May 15, 2015 - Infiniti / Nissan finance offers a lease transfer. A fee of $250.00 is paid to transfer the lease and ensure the credit worthiness of the new leasee. However, if the lease is transferred, Nissan / Infiniti will still report the outstanding lease amount to credit bureaus in the name of the original leasee. This does not appear to align with Regulation M and the Fair Credit Reporting Act. ... |