Nissan Motor Acceptance Corporation Consumer Loan Complaint

Vehicle lease Shopping for a loan or lease

Nissan Motor Acceptance Corporation Consumer loan department,

Vehicle lease Shopping for a loan or lease Texas

I traded in a vehicle with the intention of getting $1500.00 back from the car that was traded in. The sales manager, - -, guaranteed that my funds would be available by Friday - or Monday - at the absolute latest '', presumabley to deter me from going to a different dealership where I could get the funds same day. I have called multiple times for the past week, and could not get returned phone calls or emails from - or the GM, - -. I filed a corporate complaint as well to no avail. - finally began communicating with me on Wednesday - stating that I could come pick up my check, only to call back later stating the check system was down. Today, he has stated that he is working with an accountant to remedy the issue but at this point, it appears they have no intention of remitting the $1500.00, even though I have a we owe '' from the dealership.

Nissan Motor Acceptance Corporation customer in Texas
Sep 24, 2015

* Source: CFPB Complaint Database

Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation

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