Nissan Motor Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Nissan Motor Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Pennsylvania

On -/-/- I purchased a - - and financed through NMAC. For 5 years ( the length on my loan ), NMAC auto-deducted the monthly payment from my checking account. Last payment was deducted on -. I assumed the vehicle was paid off and have been waiting to receive my title. On Mon., - -, -, I received a call from a Collection Agency that my final payment was never received! They further advised that final payments are not auto-deducted and advised me of the amount due. THIS IS THE ONLY NOTICE I HAVE THAT ANY PAYMENT IS DUE. I never received an invoice or phone call from -! On Wed., - -, - I mailed a check to NMAC in the amount requested of $290.00. Today, - -, -, I received an email that - - posted a change to my credit report because " I fell behind on payments on - of my accounts ''. Please help! I have worked hard to keep my excellent credit score.

Nissan Motor Acceptance Corporation customer in Pennsylvania
May 21, 2016

* Source: CFPB Complaint Database

Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation

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