Nissan Motor Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Nissan Motor Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease North Carolina

In late - 2016, I paid off a 401K loan with the goal of applying for a new loan to purchase my - home. I made several calls to - - before requesting the loan to ensure the new loan disbursement would be available in time for me to make my -/-/- car payment prior to the 30 day past due mark. Unfortunately this did not happen despite me taking every precaution. Once I realized I could not make the payment timely, I made a payment arrangement online at NissanFinance.com to make payment by -/-/-. The money was n't deposited to my account until -/-/- ( 3 days later ) when I promptly made payment. I also contacted NMAC by phone asking if there was anyone I could avoid late/derogatory reporting to the credit bureaus and was told that a report had already been sent & there may not be anything she could do to adjust.


removed. To my shock, on -/-/- the -/-/- payment has now been reported as 30 days past due again. I 'm requesting that this reporting be adjusted in light of the prior removal. I did attempt to resolve by phone on -/-/- but the associate I spoke to simply denied it was ever adjusted back on -/-/- & would not assist. Although I acknowledge the issue with my payment was entirely my fault and not NMAC, I am asking that they adjust this single late payment since the loan was initiated. I 've confirmed that there is no regulation that states that a creditor is required to report this & am asking that NMAC simply remove the mark as they did on -/-/-. I 've attached copies of the -/-/-, -/-/- & -/-/- credit file to reflect these changes.

Nissan Motor Acceptance Corporation customer in North Carolina
Apr 09, 2016

* Source: CFPB Complaint Database

Nissan Motor Acceptance Corporation response to complaint:
Closed with explanation

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