Nissan Motor Acceptance Corporation Consumer Loan Complaint

Nissan Motor Acceptance Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease Pennsylvania

Grounded an Infiniti Lease -/-/- early, though due back -/-/-. Leased a Nissan this time around, - - ( Mgr-- ) contacted Nissan-Infiniti to make sure I would be able to qualify for the " Pull-Ahead '' program. I did the same thing, not taking his word, to make sure and he also provided me with the terms of that " Pull-Ahead '' Early Lease Turn-In, prior to finalizing the new Nissan Lease. After calling Nissan-Infiniti Lease/Finance Customer Care multiple times to verify this would not be an issue turning in an Infiniti to lease a new Nissan, and was informed that I did in fact qualify. -/-/-, called again to confirm and verify after getting another letter about non-payment of last lease payment, oddly I 've been paying impeccably on time. Why would I refuse to pay my last payment and lease a new Nissan, almost 3-4 weeks ahead of it due date, I could have kept my lease, paid this last payment and leased the Nissan -/-/-. Now - the Loss Recovery at Infiniti tells me its my fault, I figured this is how they ( Infiniti-Nissan ) would operate after the fact. Someone ( s ), was


Infiniti dealers for favorable lease terms from -, -, -, - and none of them mentioned anything about a Lease End Pull Ahead Program or such dates about -/-/--/-/-. Why is it that they do n't even know, did n't know, including Nissan dealers from -, -, -, - who also did n't know about this Pull Ahead program? I even pulled my credit at multiple Nissan Stores, and they had n't heard of such a program. I think Infiniti-Nissan discrimates on who and when to use this selective " Pull-Ahead '' program for its Infiniti or Nissan customers, if their dealers do n't even know they had such a program, and - - happened to stumble on it. I have a - - - -, collections letter claiming $640.00. I could have paid it instead of leasing a new Nissan, all someone had to do was say that I DID NOT QUALIFY, and I would have used a perfectly fine Infiniti until -/-/-, I had no rush to part with my luxury Infinity and lease a substandard Nissan, when I was in the zone of the lease end/lease turn-in period. Information crucial, and I am beyond certain that Infiniti-Nissan failed to properly communicate such promotion or program to its dealers, and its returning customers, then later falsifying that lease customers did or did not qualify and charge them with the last - payments, as the program specifically only allowed up to the last - payments waived.