Citibank Installment Loan Complaints

Review and analysis of over 406 Installment Loan complaints against Citibank

Citibank consumers have reported over 406 official complaints related to Installment loan. Out of the 406 consumer complaints against Citibank, 21% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 99% were processed in a timely manner. 9% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Installment Loan Consumer Complaints


Citibank Consumer Loan managing the loan or lease

March 30, 2017 - A neighbor referred - -, Sears - -, for replacing windows. Because our - yr old daughter had to move in with us after her house tested positive for MOLD + they found - - leak @ the time. Unaware she inhaled toxins for 7 yrs & got sick. She - for this. She - in humid, rainy days. Our house was built -. We thought new windows would help her. We were not aware we had to pay anything upfront. - said we had to open a Sears Credit Card to pay for the windows. Reluctantly we did. We have - credit cards we use exclusively & could not use we were told. We explained o...

Read more

Citibank Consumer Loan managing the loan or lease

March 30, 2017 - On several occasions, Home Depot ( Citibank ) was contacted because they did not apply my payments as instructed to my card account ending in -. I contacted them a total of 6 times where I wanted the excess of my payments applied a promotional balance which is expiring in -/-/-. In short, the payment was not applied that way even after escalting to several supervisors. After a lump payment of $700.00, i should have had a promo balance of approximately $2.00 ( yes ... - dollars ) and they consistently failed to apply the payment accordingly. After the - time, I thought it best...

Read more

Citibank Consumer Loan taking out the loan or lease

March 14, 2017 - I am not sure which application I need to submit this dispute as I am not the borrower and did not authorize this transaction/account opening but I would like your assistance in obtain feedback from this company as to why they are reporting a charged off and out of date account that has been on my credit files since -? I do not own a account with this company and I wrote to both the company and the credit bureaus in - advising that this account be removed or that I be provided with validation as to the date this account was opened and defaulted upon and provide me with all documentation ...

Read more

Citibank Consumer Loan managing the loan or lease

February 14, 2017 - Best Buy Citi Card has been charging me for debt protection for almost five years. I was not aware I was being charged for this service until I took the time to review multiple past statements. I do not recall every signing up. I called Best Buy/Citibank ( it 's never clear who is who ) and was given the run around. I was handed off from call center to call center : - to - to - to - back to -. The level of obfuscation and time wasted is breathtaking. I would like a full refund....

Read more

Citibank Consumer Loan problems when you are unable to pay

January 5, 2017 - I had a Citibank card that was used and paid on time until we had a fraud issue with our bank account. This caused a delay in payment that was communicated to Citibank. I was told by Citibank that they would not report to the credit bureau, but in fact they did. That report brought my credit down significantly and I would like it reversed. I am going through a divorce and need my credit to be in shape in order for me to be approved for a home loan that will issue me and my children a way to stay in our community. Any help with this matter would be sincerely appreciated....

Read more

Citibank Consumer Loan taking out the loan or lease

November 22, 2016 - I purchased a TV at a Best Buy Store, the TV was not in store but in their warehouse, I ordered it using my Best Buy CC which is through Citibank. A few days before delivery I found the set online for - less so I called for a price match of which they refused so I canceled the TV and The delivery, Best Buy said they credited my Best Buy CC card and I believed that was the end of that. A few weeks later I started getting extremely nasty calls asking me to make payments on the - TV from Citibank, I told them I never bought it, I canceled it before delivery and the credit was returned to ...

Read more

Citibank Consumer Loan managing the loan or lease

November 12, 2016 - Please reverse the $34.00 NSF fee as it was a duplicate of the other $34.00 fee, that is, you assessed two NSF fees for the same exact thing, which was that your decision to suspend my Citibank Custom Credit Line without any notice or awareness by me and moreover, for no reason that anyone at citibank customer service can explain, put me in the position of being unable to simply move $56.00 from my $32000.00 credit line to make the $76.00 payment clear. I could have completed that the same day the overage occurred, -/-/2016 if you had not suspended my credit line 5 days earlier wit...

Read more

Citibank Consumer Loan problems when you are unable to pay

October 22, 2016 - Due to circumstances out of my control I got behind on my line of credit w Citibank. I called them upwards of 100 times to try and restructure my loan while I continued to make payments. They suggested that I apply for a loan modification but conveniently over a year went by and each time I submitted documentation they claimed to not receive all of it so I was constantly sending I 'm document after document only to be told that the previous documents had expired even though I had already sent in ALL required info. Conveniently everything was always 'lost ' and no human existed in the front in ...

Read more

Citibank Consumer Loan managing the loan or lease

October 18, 2016 - This complaint relates to a promotional balance on the Home Depot Credit card managed by Citibank. The promotional balance was $550.00 at 0 % interest if paid within 6 months. I made large payments to achieve repayment of the promotional balance on a timely basis. This morning when scheduling my payment I noticed that the promotional balance had not gone down a single -. According to the online website, consumers are required to specifically allocate payments to the promotional balance. In previous years, this was not the case. When I selected the option, the website indicated that only a...

Read more

Citibank Consumer Loan managing the loan or lease

October 6, 2016 - I took out a signature loan with " Citi Financial '' in -. I had trouble paying back this debt when the economy was in a down spiral. CitiFinancial after so long of not being able to pay had retained an attorney - - - in - Georgia. Afterwards - - - attorney at law had drained my bank account to the negative of checking and savings tour around negative $23000.00. This was on a loan that was paid down to. $8700.00. Not only that - my tax returns were confiscated 4 for over $3500.00 each for two years. I paid payments to - - - for the remaining balance. I...

Read more

Citibank Consumer Loan shopping for a loan or lease

October 4, 2016 - I saw a lower interest rate with the Citi - - so I could transfer a high interest rate credit card to a lower interest rate loan. When I spoke to the rep at Citi and I was told the amount of the loan that they would give me of $500.00 I told them I had to think about it. The $500.00 was not enough to cover my credit card debt. The next think I know I have an approval with a credit card. It has taken me several months to submit this complaint, but I do want this taken off my credit bureau score. I have submitted a letter to Citi as well....

Read more

Citibank Consumer Loan managing the loan or lease

October 3, 2016 - The financial institution I am dealing with, Citibank, has missapplied funds which I sent in a timely manner to pay this loan and I can not seem to get any help removing late charges I was charged due to their mistake. I have sent payment which was supposed to be credited to this account and was mistakenly credited to an old, closed account which Citibank could not transfer to the right account. As soon as I was made aware of their mistake I requested a refund and sent another payment which was credited correctly, however, there were 2 times this happened and I was charged late fees I would li...

Read more

Citibank Consumer Loan managing the loan or lease

September 10, 2016 - I am a - Veteran and -/-/-, had to abandon my NC home, due to unsafe/unhealthy mold. The house was uninhabitable and was way to expensive to repair. I could not do it, nor could I afford to pay someone. I had to file Chapter - BK, in hoping to release my name from Deed, due to CitiMortgage surrendering house back to - -. I was NOT made aware that Citi did this and all sorts of back taxes and City of - - " Maintenance '' fees were accruing. When a law firm discovered my address, from the last water bill paid, they sent me letters stating that they would foreclose, due...

Read more

Citibank Consumer Loan shopping for a loan or lease

August 23, 2016 - I requested an increase in the credit limit for the Costco Citibank Visa account and was turned down due to " because of the total amount that you owe '' ( see adverse action notice attached ). My request was to purchase a large item from Costco that exceeded my limit that was established. I owe no creditor anything other than current 30 day charges as is evident on my credit file ( attached ). I am a multi-millionaire - and - for a large bank. I believe that this is age and source of income discrimination....

Read more

Citibank Consumer Loan taking out the loan or lease

July 13, 2016 - I recently checked my credit reports as i have not done so for many years and find that this account is reporting inaccurate information which is causing a negative affect on my credit. I request that the creditor verifies the information it is reporting and provide me with copies of the account details such as when it was opened and the payment history as this account is unknown to me, i have no records of owning this account....

Read more

Citibank Consumer Loan problems when you are unable to pay

June 17, 2016 - I received communications from : - - - - - -. United States ( - ) - And stated that I owed money on online installment loan. I did begin payment on the debt they claimed believing that it was indeed valid. However as time went on with monthly payments they requested payments on an iPhone gift card. I have never ever had to pay any company for any debt with this method. It was very odd and raised an immediate flag. When trying to obtain information on it they went directly into threatening an arrest warrant and court procedure. I want to make sure this is a valid debt a...

Read more

Citibank Consumer Loan managing the loan or lease

June 13, 2016 - Home Depot financed repair & restoration of my kitchen severely damaged by water leak + upgrade in kitchen cabinets at the same time. Approximately $14000.00 at no interest. Monthly payments all on time, but recently received a bombshell cumulative interest added of $6000.00 +, when the principal was about $3000.00. Now the balance is $9000.00 +. I outraged by this scam, and want to take legal again against them. ...

Read more

Citibank Consumer Loan taking out the loan or lease

May 17, 2016 - I am a victim of ID theft and have a case on file with the - Sheriff 's Dept. Case # - and with the FTC # -. I am requesting documents related to this fraudulent activity under the Fair Credit Reporting Act ( FCRA ). This act states " A creditor or other business must give you copies of applications and other business records related to transactions and accounts that resulted from the theft of your identity, if you ask them in writing ''. I have confirmed this requirement with the FTC ( - ) and the Consumer Financial Protection Bureau ( - ). This letter is an official request fo...

Read more

Citibank Consumer Loan managing the loan or lease

May 8, 2016 - CITIBANK Continues dunning calls with implicit threats re : losing information about a debt and the consequences if I do so. I am working with the fraud department of Home Depot. In spite of that I have been getting many calls from Citi agents. They do not communicate with HD 's fraud department. Complete sloppy, emotionally draining over an issue being worked on with HD. Wrongly called me today - - - as I mourn the recent deaths of my wife and sister. I am an ID fraud victim. ...

Read more

Citibank Consumer Loan managing the loan or lease

May 7, 2016 - Complaint : CitiMortgage, - & - posted our mortgage payments from - - to present year - and called to collect over the phone payments ( EFT - electronic funds transfer ) for the ( ACH - automatic check handling ) payments in the form of personal checks already posted to our account, assessed us late fees for additional payment applied to principal ( misappropriated installments including - PA real estate taxes, city of - PA taxes and - Area School District Taxes ), reported out posted late to national credit bureau - - and - when our Mortgage insurance payments...

Read more

Citibank Consumer Loan managing the loan or lease

May 6, 2016 - I have had a Best Buy credit card since - - and have always had an excellent payment history. Over the years, I have spent - dollars at Best Buy. In - -, I paid off my balance of $10000.00. In - -, - - renewed a protection plan for a computer we no longer have and that I was unaware was being charged. Since my Best Buy account was paid off, I had n't received a statement in months, and had in the meantime changed my email. So I was not receiving notices sent to the old email. We received automated calls from Citi, but as there was never a person on the line, we a...

Read more

Citibank Consumer Loan managing the loan or lease

April 28, 2016 - I am on Social Security and have requested Brand Source ( Citi ) to make my due date the - of the month instead of the - to accommodate my ability to pay when receiving my benefits. They have refused on - different occasions. They are doing this to make me pay the late charge of $23.00 every month....

Read more

Citibank Consumer Loan managing the loan or lease

April 19, 2016 - I had a - - credit card that I suspected was being used by a family member without my permission. I called - - and asked if they could put a block on the credit card and a password so that it could not be used for future charges. I also requested a password be put on the account and that the block not be removed by me without written consent by me. They agreed to do this for me. I paid the credit card off in full. A few months passed and I got a bill from - - for about $1700.00. There were many charges for gift cards made on the card. I called to report and told they woul...

Read more

Citibank Consumer Loan managing the loan or lease

March 29, 2016 - I took out loan thorough Best Buy c.f. for no interest if paid before - 2015. I set up payments through bill pay at my bank to insure prompt complete payment. For some reason, the last payment was short something like $0.00. I hear nothing more for 3 months until I happen to see an e-mail from Citi Bank and a bill for $160.00 and change. I call to see what the problem is and I do speak to plenty of people at the bank. They were quite gracious in reducing the bill to $120.00 and change. I now realize that there were calls on answering machine that were unintelligible, and this was prob...

Read more

Citibank Consumer Loan managing the loan or lease

March 11, 2016 - In - my husband and I received a flier for a special Sears Home Services was having for new windows + installation with approved credit and no interest financing for a period of time. We had done all of our research, had been pre-approved for the loan and were ready to buy the product. The saleswoman came to our house and spent THREE hours on the demonstration, even though we told her exactly what we wanted within the first 15 minutes of her arrival. It was after - when she left and I had an 11 month, a young child, and I was pregnant and told her we just wanted to make it quick. She cha...

Read more

Citibank Consumer Loan managing the loan or lease

February 24, 2016 - My loan was with Citifinancial it opened before - - but that was the balance then. I called continually to work something out with them. No one could find the loan and I would get transferred and cut off. It was an old charge off from my divorce at one time. I wanted to get it taken care of. the # then was - address was - - - - - sc -. It was under my old last name - - -. Now I am - - -. after attempts I would get someone and they finally had me call - and accepted $4000.00 to dept, offer settlement and said they would forgive loan and mail me ...

Read more

Citibank Consumer Loan managing the loan or lease

February 15, 2016 - -/-/- I opened a Home Depot/Citi Financial Store Credit Card to buy things to remodel my father 's house because of the offer of a Deferred Credit Payment. It sounded very attractive. The large items I bought were replacement windows, Washer/Dryer, Stove, Dishwasher, refrigerator and then smaller item such as throw rugs, paint, hardware, room fresheners. The total beginning balance was about $12000.00 and I paid it down in large amounts of between $500.00 and $1000.00 every month so I was n't worried about the deferred payment as the appliances were more than paid off and the window...

Read more

Citibank Consumer Loan managing the loan or lease

February 2, 2016 - I took out an unsecured loan with Citibank back in 2008 and a year later, I was working part time and did n't have enough to pay each month. I called up Citibank and negotiated with them and they referred me to a department that put me on installment plans and it was paid off as agreed. I now received noticed from - that that Citibank has resend this off to collection and once again destroyed my credit rating. This is not a valid collection and I would like CFPB to look into this. ...

Read more

Citibank Consumer Loan managing the loan or lease

December 28, 2015 - The month of - 2015, I contacted - - ( - ) that I am going to - for 10 days and told them the countries that I am staying. I did not want to have problem when I am using my card out of the states. While I was in - there were times that I could not use my card because they did not accept the charges. - - of 2015 I returned and few days later I got a call from - that they have seen some activities that are not normal on my account. They read some of the charges and I told them that they were not mine. They indicated that when I receive the bill to fill up their pape...

Read more

Citibank Consumer Loan managing the loan or lease

December 22, 2015 - - 2012 we charged The Home Depot card for kitchen redo. Set up auto payments from account that had more than enough money to pay off total amount ( account not used for anything else ). Went fine for a few months, then got notice of late payment. Money all still in acct, THD/CBNA did not pull the - payment, showed us as 30 days late - we argued it was their fault, not ours. They agreed to fix on credit report. We talk to them numerous times a year and they claim they fixed it back in 2012. Credit bureaus have no record of anything from THD/CBNA stating it should read - late payments....

Read more

Citibank Consumer loan taking out the loan or lease

December 3, 2015 - In -/-/- I financed a Flat Screen TV through Best Buy for around $1800.00. I purchased it on 36 months same as cash promotion. I made all of my payments on time and when I went to make my online payment this month ( -/-/- ) my balance increased $1800.00. I called the lender, CitiBank to go over this situation. They informed me because I did not payoff the balance of $610.00 remaining on the loan as of the close of - they added the $1800.00 to the loan. This is more than the TV cost me 3 years ago. I advised them offered the option of a monthly e-mail payment reminder and I...

Read more

Citibank Consumer loan problems when you are unable to pay

November 25, 2015 - I had a loan taken out to help with school from Citibank. The loan went into charge off status -/-/-. -/-/- Citibank reported to the Credit Bureaus that I made a payment. Then -/-/-, they reported that I missed a payment. I have not made a payment to Citibank since the account has been in charge off status -/-/-. I tried to contact them but they do n't have a contact number, just a fax number. I faxed them and ask them to update the information. Instead of them updating it correctly, they reported to the credit bureaus that my account went into charge off status -/-/- ...

Read more

Citibank Consumer loan problems when you are unable to pay

October 28, 2015 - Im with a debt consolidation company called - - relief, they are handling all of my accounts that I have submitted to them. One Main Financial is one of these accounts, One Main is calling my parents to contact me, I was told by - debt relief to avoid all contact with my creditors and that they would handle it. Now, they are contacting my parents to locate me, and I gave One main financial the number to freedom debt to call, and they are still calling my parents harassing them to locate me. ...

Read more

Citibank Consumer loan problems when you are unable to pay

October 28, 2015 - Have had a loan from One Main Financial for less than one year and recently have had personal events that have made it difficult to repay this loan. To preclude filing bankruptcy I contacted a company called - -, ( a - party company ) in an attempt to set up a repayment plan. Recently, One Main Financial has been contacting me at my place of business in attempts to collect this debt. I am a - work for the - - and these calls are starting to annoy others in my office. At the request Clear One I had not made contact with any of my creditors in order to let the entire restructur...

Read more

Citibank Consumer loan managing the loan or lease

October 26, 2015 - This is a dispute for case number - : Once again- the right hand does not know what the left hand is doing. The responses I received from CITI stated they will be sending to satisfaction to the - County Courthouse. I was beyond ecstatic to have this finally behind me after CITI 's clerical error ''. The same clerical error '' that has wasted MY TIME, hindered me in potential jobs, and housing options. Now, I have found out after receiving - letters stating this, the satisfaction that was supposingly being sent to the - County Courthouse was sent to my ex- mother in laws house. I ...

Read more

Citibank Consumer loan taking out the loan or lease

October 23, 2015 - Sears - - - - keeps advertising Appliance Discounts as much as - or 40-50 % off if you use THE CARD '' It does not say SEARS Credit Card, it simply says The Card ''. Sears also has a Save with Sears points card that we have. Purchases at Sears or - count and add up over time to spendable currency. We went to our - Sears - here in -, West Virginia. Immediately I asked if I could use my discount card and the awnser was NO. We had to have a Sears Credit Card. We applied and were DENIED. I am - and bring home a little over - a year, my Husband is a - - for ...

Read more

Citibank Consumer loan shopping for a loan or lease

October 22, 2015 - One main put a hard inquiry on my credit report that I didno consent to ...

Read more

Citibank Consumer loan managing the loan or lease

October 22, 2015 - best buy paid it off - they was taking it out my check - I have tn care plus i never went to the doctor in - and the online school never receive material so I should n't be obligated to pay my phone - - - ...

Read more

Citibank Consumer loan taking out the loan or lease

October 15, 2015 - - County Ford Dealership faked my signature on a credit application for a $3500.00 cash advance from Ford Credit Services. I discovered this issue once I received the payment booklet for the -/Ford Credit Services in the mail. I am - years old and was taken advantage of by Ford Credit Services in this transaction. I did dispute this loan with Ford Credit Services and was told by them that they did not have RESEARCH whether fraud was committed against me that they instead dismissed my Consumer Credit Loan Dispute without any investigation, since they received a letter from the Ford D...

Read more

Citibank Consumer loan problems when you are unable to pay

October 7, 2015 - a creditor named citibank - na citicards who obtaind citicorp credit services to collect delinquent accounts in - and who made an agreement to accept less than owed has suddenly decided to retain an attorny named - - - chartered who file a writ of garnishment for an amount unknown to me ... citi had agreed to reduce and accepted less as per attached ... then they stated - due as they also agreed..they reflected this on my credit reports yet this company named - - - - a debt collector is suing me for an amount - plus legal fees this is unjust not warranted as th...

Read more

Citibank Consumer loan managing the loan or lease

October 1, 2015 - I have a loan with a loan company named One Main Financial. I have been paying this loan for about 3 years, since the interest rate is so high I am only reaching the halfway point of the loan amount. I want to do a balance transfer to lower my interest rate so I can pay the loan off faster ; however, when I called the loan company to complete the balance transfer they did not allow me to complete it. I believe that they are not allowing me to complete the balance transfer so they can keep me at high interest rate. I have paid them about - in the time since I got the loan. The amount I alrea...

Read more

Citibank Consumer loan managing the loan or lease

September 29, 2015 - I took out a loan with One Main Financial for $7500.00 around -/-/- and in -/-/-, the company did a deferment payment without my consent. But, my main problem is the amount that they put towards the actual balance of the loan. My monthly payments are $270.00 each month and from -/-/- to -/-/-, nothing from the amount I paid was applied to the balance. The first payment of $92.00 was applied to the balance on -/-/-. They did another deferment without my consent in -. I was confused. On -/-/- I made a payment of $300.00 and nothing went toward the balance...

Read more

Citibank Consumer loan managing the loan or lease

September 14, 2015 - Debt from CitiFinancial - now One Main Financial ) that was Canceled and discharged by them because of their reorganization is listed incorrectly on my credit reports as a Charge off seriously affecting my credit and my score We had a balance of around $4500.00 when all the Citifinancials closed around us. They stopped sending statements nor made any attempt to collect this loan and we had no idea even where to contact them, For years they made no contact of collection attempts and then in 2014 canceled the debt ... Now they are listing it as a charge off. We were willing to pay its THEIR...

Read more

Citibank Consumer loan problems when you are unable to pay

September 12, 2015 - I made a small purchase -/-/- under Best Buy 's 18 months free interest '' terms on my CitiCard administered account, with the intention of paying the account down to $0.00 prior to the end of the grace period, as I had done on - previous occasions. In keeping with the spirit CitiBank has demonstrated with its customers, which has led to the multiple complaints against them with your agency, they did not honor the terms of the Best Buy free interest offer. When I was delayed in making a payment due to unemployment, they imposed criminally usurious penalties on my account. Please see...

Read more

Citibank Consumer loan managing the loan or lease

August 31, 2015 - We purchased a ring at Zales on -/-/-. They had an 18 month - interest financing promotion so we decided to take advantage of it. We financed $6900.00. We had an auto pay set up with Zales/citibank, they told us that they would notify us in writing when the promotional rate was going to be over so that we would pay the balance off in full. On -/-/-, they call us and say that we owe them money and that it was a collection. We were shocked as we had been paying through autopay all along. Then they tell us that we owe an additional - because the promotional rate expired. We told...

Read more

Citibank Consumer loan managing the loan or lease

August 26, 2015 - In - 2015 I received a bill from Macys for a balance of $50.00. along with a $2.00. low balance fee. The closing date for billing was - - - then they processed the bill and mailed it to me. I got the bill on - - and wrote a check and mailed it to them on - -. They said it posted on - - - well in advance of the - - closing date. I received another bill for $2.00. in - for a low balance fee. I called and they said that even though I paid in full, ( balance + fee in advance of the closing date - they are legally empowered to charge the additional $2.00...

Read more

Citibank Consumer loan managing the loan or lease

July 23, 2015 - I was being charged for credit monitoring with out my consent from Citibank -/-/--/-/-. ...

Read more

Citibank Consumer loan managing the loan or lease

July 21, 2015 - Citbank just took over for Brooks Brothers credit. When they switched to this new bank, payments made the same day did not post. Next, I began receiving 3-4 robo '' calls a day ( and night ) from Citi asking for payment ( and it was n't even 30 days past payment date- even though I paid and they never posted the check ). The volume of calls was ridiculous and unwarranted. ...

Read more

Citibank Consumer loan shopping for a loan or lease

July 8, 2015 - Hello, In 2008 I went to Best Buy and ended up signing for their My Best Buy Card '' and Best Buy Master Card. Recently while taking a closer look to my finances I realized that they had been charging me with something call Debt Protection ''. I tough that high payments for years were for a high APR. I never signed for that protection program ''. I called best buy and they transfer me to the bank. They then told me they were going to send a request for my money in both cards. Then, 30 days later I got a letter in which they gave me $30.00 back. But I had been paying for years at least is...

Read more

Citibank Consumer loan managing the loan or lease

June 30, 2015 - I am running a payment behind because originally I was told this loan would pay off a loan I have at Heights Finance. When I sent the check to - it did n't pay them off. So now I have two payments. The manager of One Main, said she could n't do anything. With that said even though I have a payment scheduled in thier system they continue to call and threaten legal action. They have called my employer and sent mail there as well. Now they have also sent an employee of thiers in. My boss and I have both told them not to call me at work. ...

Read more

Citibank Consumer loan managing the loan or lease

June 30, 2015 - - We did a 6 month same as cash with them while purchasing a pool from - - They sold our telephone number to - or - different companies. I received so many calls from random numbers it was insane. I called and had my number removed. I 'm still waiting for for $500.00 credit that was on my account. I made the payment on - -, 2015 and called on - - and they said they would mail me the check and I would get within 17 business days. Called today, - - and surprised my check never got mailed. They are now telling me again it might be another 17 days. I have another...

Read more

Citibank Consumer loan managing the loan or lease

June 30, 2015 - I had a Macy 's American Express card and someone stole my credit card information and charged over $2000.00 to my card on - -, 2015. I was alerted by Macy 's of the situation and they closed the account, sent me a new card and asked me to fill out the appropriate paperwork and send them a copy of my driver 's license. I did everything they have asked me to do. The charges are still on my account along with late fees and interest. I have called them several times and they said it may take 90 - 120 days to clear. In the mean time I have been getting harassing phone calls by - multipl...

Read more

Citibank Consumer loan problems when you are unable to pay

June 29, 2015 - one main finance company has continue to call my jovb, have automated calls come through more than - times a aday, leave messages on work answering machine, calling my contacts harrassing them, ask not to call job several times ...

Read more

Citibank Consumer loan problems when you are unable to pay

June 25, 2015 - I obtained a loan from one main financial in 2014, had lost a job. As of - of this year, I have been unable to make payments on time. Since - of this year I have received over - phone calls starting at - - and ending at - - on average - calls a day Monday through Sunday 7 days a week they call from multiple numbers from - from - from - from - from - they 're relentless they will not stop I 've sent - letters of cease and desist have gone unanswered they constantly call I have records of every phone call they made since - I 've even told him cease an...

Read more

Citibank Consumer loan problems when you are unable to pay

June 24, 2015 - I have entered into a Debt relief program and they instructed me not to make monthly payments. One Main Financial in - -, NE has called me at least - a day at home for the last - weeks and has now called me - at work, I am sure those practices are not legal. I have told them last night to never call me at work again, so we will see. I have called - - - and informed them of One Main calling me at work and they stated I needed to make a report through you and they were going to send them a letter to stop. ...

Read more

Citibank Consumer loan managing the loan or lease

June 23, 2015 - Citibank - - ( CBNA ), in conjunction with The Home Depot, treated me unfairly. In -/-/- I applied for, and received, credit at the check-out register for a purchase ( about $350.00 ) in order to get a $50.00 discount. They got my mailing address wrong, so I never received a bill. ( Despite my ongoing efforts to communicate and negotiate a fair settlement, I still have never received a bill ). I forgot I had applied for this credit, and also forgot the amount due, thinking I had simply added it to an existing credit card. -/-/- I received a collection call - my first remin...

Read more

Citibank Consumer loan shopping for a loan or lease

June 22, 2015 - At One Main financial in - GA a loan officer by the name of - pulled my credit without my authorization ...

Read more

Citibank Consumer loan managing the loan or lease

June 20, 2015 - A copy of a letter written to Citibank '' ... ______________Sears Credit Cards- SD -To Whom It May Concern : Enclose you will Find a check made out to Sears Credit Card in the amount of $1800.00. Please note that this amount should be greater than the amount owed on my account, # -. I instruct that you close my Sears Credit Card account immediately upon receipt and refund the credit balance that should result. For the record, I will be greatly relieved to know that I will NEVER have to have any dealings or association with CITIBANK ever again. Though I have never in my many decades...

Read more

Citibank Consumer loan managing the loan or lease

June 15, 2015 - I borrowed $8900.00 dollars and the being reported to the credit bureau is $16000.00. I asked why is an inaccurate amount being reported to the credit bureaus, they replied that they are reporting interest just in case the loans carries out to - years. This is a misrepresentation. How could they report unearned interest over time plus principle instead of just principle. Other creditors will assume that I took out a larger loan than I did and it messes up my debt/ratio balance. I want the balance corrected. This complaint is against One Main Financial ( a subsidiary of CitiFinancial ) B...

Read more

Citibank Consumer loan managing the loan or lease

June 14, 2015 - Took out a loan with One Main Financial for $5000.00 but it was reported to the credit bureau as almost $10000.00. It was the interest if the loan was paid back as scheduled but that interest is n't due except what is due at the payment due date. I have paid a lot of extra payments but the loan still is reported as if only a full balance of interest and principle is still due. In other words they are over reporting to the credit bureaus the amount of the loan and they are still only showing the payments I have made as principle and not lowered the amount because interest would be a lot les...

Read more