Citibank Consumer Loan Complaint

Installment loan Managing the loan or lease

Citibank Consumer loan department,

Installment loan Managing the loan or lease Ohio

- We did a 6 month same as cash with them while purchasing a pool from - - They sold our telephone number to - or - different companies. I received so many calls from random numbers it was insane. I called and had my number removed. I 'm still waiting for for $500.00 credit that was on my account. I made the payment on - -, 2015 and called on - - and they said they would mail me the check and I would get within 17 business days. Called today, - - and surprised my check never got mailed. They are now telling me again it might be another 17 days. I have another call into management. I would never suggest this company or ever deal with them again.!

Citibank customer in Ohio
Jun 30, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints3/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20152/20163/20164/20165/20166/20169/201610/201611/20162/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankManaging the loan or lease74.0%11.2%13.2%0.4%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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