Review and analysis of over 4,508 Checking Account complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 4,508 official complaints related to Checking account. Out of the 4,508 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 99% were processed in a timely manner. 20% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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JPMorgan Chase Bank account or service making/receiving payments, sending money December 31, 2015 - I had made a deposit into my account with Jp Morgan Chase Bank and a third party that had my account number and routing number went into my account without my permission and withdrew money. Not only did they withdraw money but it was for more than what I had between both savings and checking. The morning I get an email from the bank letting me know that my acct was withdrawn I called my bank and to find out why and they said that there had been - separate attempts to withdraw money from my acct from this party and that - had been approved even though it was fro more money than I had in a... |
JPMorgan Chase Bank account or service account opening, closing, or management December 31, 2015 - I work for a commercial cleaning company. Part of my job is to deposit checks into the companies business account and write checks to pay some of the employees. I was added to the companies business account as a signer so I can do my job. One day I go to make a deposit into the account and the teller at Chase Bank tells me that the account is restricted. I then ask to speak to one of the business banker to see what 's going on. The business banker did nothing at all to help. All she said was call the - number on the back of the card. Just poor customer service. I called the number to see wh... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 30, 2015 - I incurred overdraft fees amounting to $300.00 for - online purchases totaling $370.00. The result was an overdraft of $690.00. The overdraft fee is 82 % of the total overdraft! I contacted the bank to ask whether the charges could be reversed and they said 'no ' because they had reversed - charges already and I was at the limit for " courtesy reversal. '' I admit that I should not have overdrawn the account. However, considering that the average purchase amount was for - charges was $27.00, it seems to me that the bank is gouging their customers. Instead of not permitting the... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 29, 2015 - Chase Bank altered their overdraft protection policies, resulting in a $34.00 overdraft fee to my checking account. Rather than move the money from my savings account to cover the $6.00 overage ( as per their past policy ), Chase Bank in under 24 hours added a $34.00 overdraft fee to my checking account. Upon going into the local Chase Bank branch to report what I believed to be a mistake, I was informed that this was their current policy. And, although Chase removed the fee, the banker informed me that he would not remove a similar fee again. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 29, 2015 - JP Morgan Chase is refusing to credit back $49.00 in fees for $21.00 in total charges. In total from - -, 2015 to - -, 2015 JP Morgan Chase and Companies Charged my $150.00 in NSF Fees. Since - of the transactions were for $6.00 and another was for $12.00 this would seem excessive to charge me $68.00. In addition they also charged a $15.00 extended overdraft fee. This would be an interest rate of over $ 200 % for less than a week. JP Morgan Chase and Companies policies is that during a year they will only extend courtesy refunds to a certain amount - although they ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 29, 2015 - - time is stressful especially on a fixed income. I answered an advertisement to become -, along with many other ad 's at that time. However, when I arrived home, I had a Priority mail parcel. it and there were instructions on how to evaluate a few stores, - or - -, - - and - -. I have all the instructions, and correspondence. Anyway, there was a Cashier 's Check included with the instructions, so the next day I took it to my bank, because it needed to clear. Meanwhile - -, sign up supervisor had emailed me asking if I had completed my first assignment. I exp... |
JPMorgan Chase Bank account or service deposits and withdrawals December 29, 2015 - While we were vacationing in -, FL last week ( -/-/--/-/2015 ), some crook went into a Chase branch located at - - - -, -, FL - and EMPTIED out our checking account. Someone posing as my husband withdrew $4300.00 from our account leaving us with less than $130.00!!!!!! We have many bills coming due -/-/- including our mortgage and homeowners associated dues, with others to follow including life insurance, car payment, etc. We went to the branch and filed the complaint. Chase says we now have to wait 30 business days and will not give us a provisional credi... |
JPMorgan Chase Bank account or service using a debit or atm card December 28, 2015 - I have yet to received chip-enabled debit cards for any of my bank accounts. The banks that I deal with for my business and personal accounts - - - - - are postponing the issuing of chip enabled debit cards for customer accounts. The banks have chosen, for their own protection, to replace credit cards with chip enabled technology, but are in no hurry to do so for debit cards. This places bank customers at higher risk and exposes customers, like myself, to loss of funds for what can be a considerable period of time if there is unauthorized use ( because of the way that the banks drag out ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 26, 2015 - -/-/2015, I placed a stamped addressed envelope in my mailbox to mail a - check to our lawn maintenance person. The check was made out in his name. Somewhere, either out of my mailbox or in transit to his address the check was stolen and was altered to read made payable to my lawn man and " another name '' in the amount of -. The check was forged on the back with his name and the thief 's name and cashed ( presented at - ) and the money was taken out of my account. I immediately notified Chase bank and filed an Affidavit of Unauthorized Endorsement or Altered Item with Chase, filed ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 25, 2015 - Chase Bank checking charged me - separate $34.00 NSF fees for minor consumer purchases ( e.g. $5.00 - charge turned into $5.00 + $34.00, etc ). I had a gap in funds for about 24-48 hours, and transferred in to cover the " insufficient funds '' within - hours for all of these. The bank rejected my request for NSF refunds and used some complicated bank accounting schedules to dispute my request. My request is a refund on all - $34.00 fees since I had transferred funds into the account promptly to cover minor consumer purchases. ... |
JPMorgan Chase Bank account or service account opening, closing, or management December 25, 2015 - ( -/-/2015 ) I opened a Chase account with the promotion of $300.00 for premier checking and $200.00 for premier savings accounts. After receiving poor customer service and addressing concerns with the branch manager ( - - - - - - -, - - - -, - -, - ), I continued to receive poor customer service. Since this branch is most convenient for me, I decided to terminate my relationship Chase. On closing my checking account first on -/-/2015, the relationship banker ( - - - - ) overdrew my account and reversed the promotion without i... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 24, 2015 - Bank appear to be posting pending transactions in the account of customers in a sequence that will incur a late fee for the bank. Maliciously sequencing the pending transactions. It might be a bank practice to increase bank profit. More customers might be suffering the same malicious practice. Within a few hours from the pay check being posted at Chase, the account became negative and the $34.00 late fee was posted. It has happened in the past, time and sequencing of posting the fees started to intrigue me. ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 24, 2015 - On - - 2015, JP Morgan Bank deducted without authorization from my personal checking account $300.00 listed as an ACH payment to - -. I have never authorized any ACH payments from my account. I have never used the Debit card to make a debit purchase in the years I have had the account with Chase Bank. On - -, 2015, another $500.00 was deducted from my account without authorization as a new ACH payment. On - -, 2015, while depositing checks, I ran a statement of my last - transactions from the ATM and received a print out. I went into the branch and alerted the ba... |
JPMorgan Chase Bank account or service deposits and withdrawals December 23, 2015 - Chase waited - days to dishonor an item I deposited. When I called the Bank to complain I was given the royal run around and was given inaccurate information about the reason for the dishonor. My account has been debited for the amount of the deposit after - days. Each time I asked for greater explanation the story changed. ... |
JPMorgan Chase Bank account or service using a debit or atm card December 23, 2015 - I deposited/ $2800.00 cash at Chase - branch ( - - -, - , NY - ) ATM machine on -/-/2015 at around - - -. After I put in all my money bills in, the monitor showed that I deposited too many bills at one time, so the machine first spitted out my money back. When I about to go grab my cash back, the machine sucked all my money back in then the whole machine froze and not responding nor printed out any receipt. First, I waited in front of the ATM machine to see if it will return my money back. After waiting for about 10 min, I went into the bank and call for help. C... |
JPMorgan Chase Bank account or service deposits and withdrawals December 21, 2015 - I accidentally left a check made out to myself inside of a rental car. Reported it promptly to Chase, and even though it was made out to myself, and had a forged endorsement, Chase and the depositing bank allowed it to be cashed by the scammer. Chase closed the investigation, within a week, BEFORE processing my affidavit or even attempting to investigate, due to " Lack of Care '' on my end because I left the check somewhere. The police department assigned a Detective who is actively looking for a suspect, and wants to prosecute, yet Chase just dismissed the claim, even though it clearly is a... |
JPMorgan Chase Bank account or service deposits and withdrawals December 20, 2015 - I deposited - state checks from my - retirement fund, in person at chase on saturday - - 2015 at -. Both the checks were over - k but both are state or local government issued checks. I was planning on using some of this money to buy - presents for my kids. The teller casually told me after i asked that it would be 2 days to clear ok no prob. But i look on reciept and it says - -. I have a credit uniom i can take them to that would make them available sooner. From what i read of cc federal reserve regulations this is a violation. Because i deposited a local governmen... |
JPMorgan Chase Bank account or service deposits and withdrawals December 20, 2015 - I have once again fallen victim to corporate greed in this country. As a college student I feel very vulnerable to banking institutions tactics to create overdraft fees among many low income citizens. The impact of such irresponsible behavior by this institutions spreads in every aspect of my daily life in the most pervasive manner. I struggle to meet ends meet and being in a university, as it is widely known does not come cheap. Every dollar counts and I intend to make every hard earned dollar go towards my education. Not to make banks richer nor become a source of unjustifiable profit. I hav... |
JPMorgan Chase Bank account or service deposits and withdrawals December 19, 2015 - I opened chase savings/checking accounts on or about - 2015 after banking with - - - for more than a decade without any problems what so ever. After only a few months with chase, my checking account was hacked and several unauthorized transactions were honored by chase bank, despite the fact that I had alerted them that my card had been stolen days prior to any transactions, they elected to process them. When I opened the account I was told that the account was protected from any and all fraud and unauthorized transactions, however after reporting that my card had been stolen, I re... |
JPMorgan Chase Bank account or service deposits and withdrawals December 18, 2015 - I bank with Chase bank. I deposited a check, Chase claimed the check came back NSF, therefore did not credit me the funds and charged me a return check fee. The check was given to me by a family member so I validated whether this was accurate or not, upon speaking to my family member I was told she was sure the funds were there before the check was written and were still there at this point. I told her to call her bank, she did and informed me her bank said they never received the check. I called Chase and the agent kept claiming that per their records the check was NSF and returned, it is wor... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 18, 2015 - When I signed up for my checking account with Chase, I specifically opted out of overdraft protection as I did not want to incur any overdraft fees. I specifically asked when I signed up to make sure that charges would not go through if I did not have the funds in the account. After I signed up for my account, I learned about " insufficient funds '' fees and how those are different than " overdraft fees ''. If you pay some of your monthly bills automatically, but if you do n't have the funds in your account, the bill payment will still go through, and Chase charges you the " insufficient fun... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 16, 2015 - Bank : Chase Bank Type : Business Checking Account number : - In - 2015 - fraudulent checks were written on my business account. We contacted the bank immediately we noticed the - fraudulent checks and gave them the - checks information. We were advised to close the account which we did and we were assured that the monies will be refunded. Months later we noticed that only - of the - checks were refunded. We called the bank to find out why the checks for the amount of $640.00 and $570.00 were not refunded. We were shocked to be told by chase bank that we should have in... |
JPMorgan Chase Bank account or service deposits and withdrawals December 12, 2015 - At - - - my checking account w CHASE had a positive balance - I checked. When I woke up in the morning I was negative, charged - insufficient fund fees ( - - - ) = $64.00 for an overdraw of ( - ) $140.00. Within hours I deposited cash and my account was restored to a positive balance. Chase has a policy if funds are presented before - the same day, no charges are incurred. However, CHASE has refused to return the fees charged. I was given - reasons : 1 ) i had used my - courtesy fee reversals, 2 ) The funds needed to be in the account on - -. It was unfo... |
JPMorgan Chase Bank account or service using a debit or atm card December 11, 2015 - - - of the executive office claims to have fully researched the previous issues at hand. She did not! I advised that the information was not perceived properly by the - speaking associate who initially opened the dispute for me. I provided all pertinent information, and because of the communication barrier due to the poor language skills and understanding, he did not properly and accurately take down all information. - - has now called me a liar, and has lied on the responses. She did not communicate with me, nor did she reach out to get a further understanding, however she clai... |
JPMorgan Chase Bank account or service account opening, closing, or management December 11, 2015 - I opened a new account but had an account with husband teller knew and i gave her - coupon for opening bank she said I can use now everyone is having a problem giving it to me now.It was promised to me and I never received ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 11, 2015 - On -/-/2013 around - in California time I was at a shopping mall trying on some clothes when I received an email alert on my mobile phone stating that a $200.00 withdraw was made from my chase debit account. So I checked my purse and my debit was still in my possession while a withdraw was made. I called the bank to complain about the matter and they turned me down twice even though I had supporting receipts stating that I was using my debit card in a city no where near where the atm withdraw was made. ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 11, 2015 - I attempted to deposit cash into my father 's checking account at Chase bank. I recently moved and I am no longer able to drop off cash at his home. I was advised that I can deposit a personal check but they would put a hold on it. I had already gone to my bank to withdraw the $1000.00. They asked if I am a Chase bank customer and I said yes that I have a credit card with the bank. The teller said she could due a cash advance for a fee from my account. To me, Chase is just trying to make things harder for their customers to bank at their institution. This is a ridiculous rule that does n't r... |
JPMorgan Chase Bank account or service using a debit or atm card December 10, 2015 - I conducted a $950.00 cash advance at a local - Bank using my Chase Debit Card. I looked at my account and saw a fee for $28.00. I called Chase '' - telephone banking to inquiry and I was told that is the fee for doing a cash advance. My response to this info was I can understand if I was in another country conducting this transaction but for me to get charged that fee in my hometown domestically is ludicrous. I went on to asked who can I speak to to have this fee refunded, waived or removed the telephone banking rep told me " no one '' I asked to speak with a supervisor and -... |
JPMorgan Chase Bank account or service account opening, closing, or management December 9, 2015 - I had an account several years ago with Chase. I recently tried to open an account with them and said that I was " blacklisted '' they will not give me any reasons as to why I can not have an account with there financial institution. They stated I was sent these reasons years ago. I was sent no such letter. I think this is discrimination. I want to know why. I have done nothing wrong. ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 8, 2015 - I -had made dposite in my wife acount didnte to do that now they holding it and my job already verify funds so i dont see the big issuse i need this resolved. Now thats my check. .. ... |
JPMorgan Chase Bank account or service account opening, closing, or management December 8, 2015 - I am a Chase customer. I was very disappointed with Chase ' services twice. First was when I set up a payment on an auto insurance company ( - ) on a specific date in which I am 100 % sure I will get enough funds on that day because it 's payday. When - attempted to push thru the payment, the bank denied the payment. - tried twice to get the payment but was denied by Chase, twice. I spoke to several Chase bank specialists and they were all saying that there are no trace of - payment placed on that day. On the other hand, - was claiming they attempted to get the payment twice on ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 7, 2015 - Chase bank has no allow me to recover - dollars that where transfer by a mistake to a wrong person, they told me that they ca n't recover my money they where alert the same second I receive the notification ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 7, 2015 - Chase Bank wrongfully allowed a stolen check made payable to me to be cashed a second time after I had already deposited it via the Chase mobile app. I clearly wrote the words " DEPOSITED ON - '' on the face of the check after the deposit was successfully made on that date. When the criminals cashed the check on -/-/2015, the funds were debited from my checking account even though the crime had been reported to Chase on - -. This action has put my account in the negative and Chase is refusing to take responsibility to rectify this matter. This is unacceptable! I was victimized a... |
JPMorgan Chase Bank account or service using a debit or atm card December 5, 2015 - I try using my chase card on -/-/15 at a bakery department in -, GA and chase stopped further transactions on my card. I called chase company to inquire about my card not working. The chase representative expressed to me, that I have made several charges. I informed the chase representative I did not use my chase card all day, until in the evening, therefore any unauthorized charges unknown are not mine. I then stated to the chase representative, the last time I used my chase card was on -/-/2015, at several businesses in -, GA. The chase representative explained to me that h... |
JPMorgan Chase Bank account or service using a debit or atm card December 5, 2015 - I was trying to use my chase card at a bakery on -/-/15 in - and discovered my charge card was declining my transactions. Chase card company texted and called me to inquire about the unusual activities they spotted on my card. I informed the chase representative that those are charges on my chase card not mine and they are unauthorized, therefore terminate my card. The chase representative then asked me, when was the last time I used the chase charge card? I explained to the chase representative that I used the chase card on -/-/2015 at several stores in -, -. I did not us... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 5, 2015 - In short I was scammed, it was an over-payment set up. I was supposed to tutor this gentlemen 's daughter and his attorney was leaving for vacation so he wanted to send me a months worth of payment. His attorney had left in a rush and accidentally combined my check with the money that was payment for his daughters nanny. I was asked to deposit the check and send the difference to the nanny, thinking I would see her the next day at the first scheduled session I did n't think much of it and sent it via chase quick pay. The " father '' postponed the start date of the session and the following mor... |
JPMorgan Chase Bank account or service account opening, closing, or management December 4, 2015 - I have several accounts with JP Morgan Chase. I received a notice on -/-/2015 that my mailing address was changed. I have been using my P O Box address for more than 10 years. In fact, I never requested to change my mailing address at all. Chase changed it without my approval and authorization and claimed that is " a protection to me '' which I totally disagreed. I called on -/-/15 and talked to - ( supervisor of CA Banking ) and opened the case number under # -. I needed to know who made such mailing address changed requested without my approval. That is the reason - open... |
JPMorgan Chase Bank account or service using a debit or atm card December 4, 2015 - On -/-/- i placed an online order with a company i had did business for many years. When the products arrived they were the wrong and not the products i had ordered befor. Bottle change, name change, barcode changes the wrong sizes and not the correct amounts as i had orded. I contacted the merchent -, and - at the - number and was told it would be corrected. The could send ups tags or - could pick things up. On -/-/- i replaced an order and asked who would be the best person to work with to get this taken care of. - told me to contact -. I texed and called -. We... |
JPMorgan Chase Bank account or service account opening, closing, or management December 4, 2015 - I opened a checking account and later i realized that they ran a credit check without my knowledge or permission ... |
JPMorgan Chase Bank account or service account opening, closing, or management December 4, 2015 - I tried to open a checking account. They said i was red flagged i couldnt. I was told to talk to the - when i contacted management. I got the report and they had never even checked that sysrem. Then i got a letter in the mail that they had run my credit score. I did not apply for credit nor agree to allow them to run my credit score. They them denied me a checking account even though i have never had a problem with abank account. This was at jp morgan chase ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 3, 2015 - My husband & I have a joint checking account. Our finances have been not so good in the past few years because I am not well and had to stop working. Our credit is so bad that we do not even qualify for any type of loans. Now comes my bank we do not have overdraft protection with them, or a credit card because our credit was so bad we were turned down. On - - my mother passed away, and my illness has been extremely bad this year with several visits to hospital emergency room. During this time my husband tried to releave some stress for me by taking over paying bills. He did make some mis... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 3, 2015 - I have a legal agreement with Chase Bank, on repeating payments on my rent to - - - in th amount o $150.00 each month since - 2015. This month of - 2015, when I receive my SSA on the - and - of the month, Chase debited my account for the rent. It was by legal agreement to be on the - of each month. On - -, 2015, I had $230.00, therefore funds to be paid. If they had debited my account the said amount, on - -, 2015, I would have $380.00 instead I have $180.00 an difference of $200.00. They shorted my account, by not legally debited my account on the... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 2, 2015 - It appears my bank has reordered the sequence of transactions so as to charge me $100.00 in overdraft fees instead of $34.00. There were - transaction of -/-/2015 : $10.00, $100.00, and $1500.00. The first - were covered with funds of $1300.00, however Chase ordered the # - check first. ... |
JPMorgan Chase Bank account or service account opening, closing, or management December 2, 2015 - Trying to close bank account with Chase Bank over the phone. A branch is too far away to visit. Even when I pass their verifications, they refuse to close the account. When I mentioned my consumer rights, they hung up on me. I sent this email to them : '' I want to close this account now. Per consumer laws, I have the right to protect my personal information and privacy. The failure to close my account violates my consumer rights to protect my personal information and privacy. I have the right to disassociate myself from this bank and protect my personal information. Your personal service is u... |
JPMorgan Chase Bank account or service using a debit or atm card December 2, 2015 - I called my finiancial insitution ( JP Mrgan Chase ) this morning to file a REg - claim on a transaction that i made but cancelled the same day with the merchant. I attempted 3 times to cancel the transaction with the merchant and i was not successful so i called Chase to dispute the transaction. The first that i spoke to - - - was very rude and was not willing to assist me. I mentioned to the rep that i made the purchase and decided i no longer wanted the transaction to go through and so i cancelled it within an hour of purchase. She told me that she couldnt help me and that since... |
JPMorgan Chase Bank account or service account opening, closing, or management December 1, 2015 - I have had a bank account at Chase for about 7 or 8 years. I have filed a number of claims regarding double payments to - with the Debit Card and a Credit Card. The merchant - has been refunding the amounts as expected, it seems more from my efforts than those of Chase. I was told on or about - -, 2015, that the Claims Department was going to close the account without explanation and I would be getting a letter as such. I have never received the letter and the account is now restricted but not yet closed based on the information the Claims Department gave me on the phone. ... |
JPMorgan Chase Bank account or service problems caused by my funds being low December 1, 2015 - On - - I charged for - - despite insufficient funds and Chase accepted the transaction only to gauge me with $68.00 in overdraft fees. So again Chase has overdrafted me despite my opting out ( this is now like the - and - time ) of overdraft coverage. Now, this time is a little different because it says in the overdraft fee that the - charges were repeating charges, but this ca n't be the end of the story because - checks every card it uses to authorize it when it uses it. It 's simply a slippery way for Chase to make an obscene amount of money off of a broke college ... |
JPMorgan Chase Bank account or service deposits and withdrawals December 1, 2015 - I went to chase bank on -/-/2015, I made a cash deposit for $5000.00 cash. I did not bring my bank card but I gave my California ID to the teller. I filled out the deposit slip. But on - -, 2015 I checked my balance online and I noticed the deposit never made it to my account. By this point I did lose my receipt. I went back to the bank and asked one of the cashers to check my deposit and she said I had never deposited the $5000.00. When I asked to talk with their assistant manager she did not appear to give me any support to do so. She then said was going to check later and p... |
JPMorgan Chase Bank account or service deposits and withdrawals December 1, 2015 - On - -, 2015 I called to Chase bank telling them that somebody withdraw a money from my Chase bank account. On - -, 2015 I received a letter from Chase bank telling me that It is my fault that somebody withdraw money from my bank and they can not give me credit for the $300.00 somebody withdraw from my checking account, the easy way, I am really do not know why they say that, chase bank had enough time to investigate the guy who did the fraud, and they did not, It was very simple, Chase bank supposed to withdraw money from other bank where the other guy deposited the money and d... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 30, 2015 - I have - x J.P. Morgan Chase bank accounts. J.P. Morgan Chase offers an 'alert service ' to their customers to reduce fraud, and in particular, to ensure that - should an account not have sufficient funds available - a customer is instantly 'alerted ' so as to be able to transfer or add funds to their account/s in time for a payment to be processed successfully. This 'alert ' service is widely advertised as a part of the benefits of being a Chase banking or credit card customer. Note that this alert service does require some 'setting up ', which I have done, and used successfully prio... |
JPMorgan Chase Bank account or service account opening, closing, or management November 30, 2015 - Hello my name is - - - I was notified by - - also name Chase and -/-/- said I opened an account. And put an counterfeit check in the bank account I have never bank with chase so I disputed because they told me I old them money of $1500.00 I need to pay this money off so I pay it off on -/-/- and they told me I can get a bank account after I pay the money off. I went into the branch in she look on her system to see if I qualify for a bank account and she yes I do qualify after that she called the back office in the told me I ca n't ever bank with you guys again. So th... |
JPMorgan Chase Bank account or service account opening, closing, or management November 30, 2015 - Somebody got a hold of my account information and deposited a check into my account. Three days later they told me that the funds were available. I withdrew the money. One or two days later they told me that the check was no good. They closed out my account. I had direct deposit deposit and could n't stop it in time. Three days after they closed out my account they took my whole paycheck. ... |
JPMorgan Chase Bank account or service account opening, closing, or management November 30, 2015 - Our couple has had a checking account with JP Morgan Chase and several credit cards for over 40 years. Our home address was a - - ( JP M Chase has held the mortgage for the last twelve years of its 30 year life ). We were ask for a physical address which we did not have until recently. Being abroad very, very often we called the branch to give the address early -. The account manager being busy we gave it to another person. A few weeks later we got the same request. We called again and this time asked for an email address of the bank officer. We got it and had an exchange of email whe... |
JPMorgan Chase Bank account or service using a debit or atm card November 29, 2015 - On -/-/-, I was looking for someone that can teach my how to make money online through - -, and on or before -/-/-, I found - named - -. He lives in - -. After dealing we agreed that he will teach me all he knows about - - for $400.00, so I sent him $410.00 with transferring fee included on -/-/-, and $52.00 for a - - account. He kept asking me to buy his - - also, and showed me proof that he has been making money with his - -. So we made a deal, he told me to send him $1500.00, which I made it into - transactions, - is ... |
JPMorgan Chase Bank account or service using a debit or atm card November 27, 2015 - There was false charges on my chase debit card, I called chase that evening after I found those charges. Later that month my claim was denied and I was out -. The charges was made at the local grocery store down the street while I was at work. They claimed my signature matches therefore my claim was denied. I was at work and the card was in my possession. We disputed this charge - called - times and also escalate it to their senior management. They advised me there is nothing I can do to reverse these false charges and I will have to file a police report and handle it with the merchan... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 26, 2015 - I made an ATM check deposit of $24.00 but Chase bank made a mistake and reported it as $920.00 on -/-/15. They corrected their mistake on -/-/15 2 months later and debited $900.00 from my account without my knowledge or notice and over drafted my account. I made a car payment online on -/-/15 and - received that payment on -/-/15 before Chase decided to correct their error on -/-/15. Chase then decided to return the payment from - and disregard my car payment that was processed before their adjustment. I think this is illegal and ridiculous that a bank... |
JPMorgan Chase Bank account or service account opening, closing, or management November 25, 2015 - Chase wrongfully closed my checking and savings account due to " unusual activity. '' I deposited - checks that I believe may be the reason they closed my accounts. The - checks were : ( 1 ) $1900.00 issued upon cancelling my insurance from - - - -, and ( 2 ) a $6900.00 cashier 's check from - Bank as payment for consulting work I did for a contractor installing medical equipment. - checks should be valid. My statements showed the checks were cashed on - - 2015. A letter from Chase, dated - - 2015, instructed that my accounts would be closed because of e... |
JPMorgan Chase Bank account or service deposits and withdrawals November 25, 2015 - I got a message on my phone that someone was added as a wire transfer recipient. I tried to log into my account, but the password had been changed. I was able to sign in with my phone using touch access. I saw that there was someone added as a recipient and money had been wired out of the account. I called the bank and asked them to cancel the transfer. While on the phone with the representative - more transfers came through. The representative had asked if I had called in earlier in the day, because they showed that someone had called in. Someone had stolen my account information and was a... |
JPMorgan Chase Bank account or service problems caused by my funds being low November 24, 2015 - For the second time chase bank rearranged my purchases that cause my account to be charged overdraft fees 3 times. I was maybe expecting one but they moved charges from Friday, Saturday and Sunday around. These were not charged as credit. This is the - time this has happened and every time I call they do n't see this. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 24, 2015 - On Monday, - -, 2015 my father-in-law an elderly person requested help from me ( daughter-in-law ) and son due to - - - not receiving the payment. After authenticating my father-in-law about - times. The Bill Pay Transaction to - - - for a phone bill of $50.00 paid on - -, 2015 was never received by - - - which has caused my father-in-law stress after never having any issues. It is unfair and deceptive practice that Chase gave the runaround from - until -, where we patiently waited - - hours for a Claims manager due to the 'high volume ' ... |