Review and analysis of over 830 Other Bank Product/Service complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 830 official complaints related to Other bank product/service. Out of the 830 consumer complaints against JPMorgan Chase, 25% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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JPMorgan Chase Bank account or service making/receiving payments, sending money December 28, 2015 - Our insurance company issued a check for collision repairs to our vehicle. The check was written in my husbands name & our finance companies name since the amount was over $5000.00. This check was not signed by mys husband and the finance company cashed the check anyway. ... |
JPMorgan Chase Bank account or service using a debit or atm card December 26, 2015 - someone pretending to be my daughter filed a claim with chase bank that they were missing money and so chase made a deposit not once but several times to her account. The perpetrator withdrew the money from her account by using an ATM card as well as using a withdrawal slip inside of a branch. Chase is holding me responsible since its a high school account and has transferred my money to offset the negative balance in my daughter 's account. I have called numerous times and so did my daughter to let chase know that we did not make these withdrawals or claims that money was missing. All we want... |
JPMorgan Chase Bank account or service deposits and withdrawals December 24, 2015 - I believe Chase bank is in violation of the legal tender act by failing to exchange legal U.S. tender for smaller denominations of legal U.S. tender without having an account with them. On -/-/2015, at approximately noon, I went to a Chase bank branch located at - - - - -, - -, NV -. I was attempting to exchange a $20.00 bill for - roll of quarters. As I would not provide account information I was denied the exchange. The vice-president/branch manager - - told me this was Chase 's policy recently instituted. If that is true, this means that people without... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 23, 2015 - The children of - and - - - took advantage of our - month intro special in - and then signed their children up to continue with regular classes starting in -. We billed them - tuition and their children attended classes the entire month of -. We billed them - tuition as well and within a week of that happening - - contacted us saying that they never signed their children up to take classes and wanted to quit. We informed him that we need 30 days written notice to stop billing and that there was a $150.00 per child early termination fee as stated in the con... |
JPMorgan Chase Bank account or service using a debit or atm card December 9, 2015 - This complaint regards Chase 's adamant refusal to halt the recurring debits scam - - - - - - - 2015 $39.00, - - 2015 -, - - 2015 -, - - 2015 -, - - 2015 -, - - 2015 - - ( - ) concerted efforts - - - ( - ) in person - - beginning Monday, - - 2015, in order to halt - recurring debits - - especially, to close that specific Chase Freedom card account - - NOTHING. Each occasion, I was informed by a Chase account manager that the recurring debits were halted, that Chase Bank would investigate the scam & that Ch... |
JPMorgan Chase Bank account or service deposits and withdrawals November 20, 2015 - Copy of my letter to the bank - which was sent to - instead of the - branchTo whom it may concern : I 'm not sure if this email should go to you or not. But you have a branch here in - -, - that is known to be the worst branch in the city of - -. There 's always a long line with - or - of you banking staff either talking to one another and socializing. Yes, I understand that you want your customers to start using online banking or better yet, the ATM machine. Well guess what? The ATM machine was broken today. None of your banking staff had the common sense to thin... |
JPMorgan Chase Bank account or service account opening, closing, or management November 19, 2015 - On Thursday - - I entered a Chase branch @ - - - New York, - - to make a withdraw from my checking account due a an employer account issue that impeded with a direct deposit not been issued at that date.At which time - checked his terminal and stated that I would qualify for a credit card offer I did stated to him that I had a bankruptcy case -/-/-. He still proceded to go ahead with the application. He got the result of my application and stated that I will get a letter in 7-10 days.i received the letter -/-/- account declined credit due to Bankurupcy in cred... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 14, 2015 - I recently became aware that for the last 2 years, I have been charged $5.00 to make a payment on my credit card, inside a CHASE bank. The teller NEVER mentions the $5.00 fee and this fee is not reflected on my payment receipts. It is usually deducted from my - - - - account 5 or 6 days after I 've made the payment to CHASE. Today, around -, I called CHASE, and spoke to a Customer Service Supervisor by the name of - who informed me that unfortunately there was nothing the bank could do about this. ... |
JPMorgan Chase Bank account or service account opening, closing, or management November 12, 2015 - My name is - - and I am in desperate need of help. -/-/- I refinanced my home and the title company who completed the transaction never recorded the Discharge of Mortgage which paid off by the refinance. I also refinanced a few more times since then and no other back made mention of this. I am now in the process of selling my house and one week before closing this came up. I can not sell it without the discharge. The title company which handled this -/-/- went out of business. The holder of the undischarged mortgage was - - - which went out of business and was acquired... |
JPMorgan Chase Bank account or service account opening, closing, or management November 12, 2015 - i have contacted chase bank many times, and i have got no response from them, i lost my job due to my health and i am - and on - ..i return my auto back to the auto dealer ... chase bank lie on my credit report and posted that they repo. my auto ... i had - witness and mailed a certified letter to chase bank as well..now chase bank wants to be real - and cause damage to my credit report by doing a credit inquires to drop my credit scores ... i have spoke with a atty ... and if chase does not stop i will expose chase bank, ,and since a - vet i am sure that would make good news st... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 12, 2015 - Twice I, a New York state citizen and resident, have attempted to make a purchase at a - website called - -, and though the sum was not large, about $400.00, my bank, JP Morgan Chase, at least the first time and possibly the second, blocked the transaction, which in effect killed the transaction, as - - was apparently not informed by the bank that I had confirmed the legitimacy of the transaction. In any event, their software eliminates the billing information I provided as the result of the interdiction. Certainly Chase has a right and an interest in combating fraud. But I am... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 9, 2015 - I took my family on vacation to the beach in -/-/-. We booked a room on - on -/-/2015. The Business was called -. The hotel had electrical problems and room smell of what we learned later was sprayed lacquer and was very filthy. It was not safe to stay in. We were force to immediately check out. The hotel was very rude and aggressive. I was with my wife and small children so we left. I immediately called my bank and disputed the transaction. Chase Bank has refused to honor the dispute even after they sent me a letter saying the dispute was final and I was not responsible for t... |
JPMorgan Chase Bank account or service using a debit or atm card November 8, 2015 - -/-/- I opened a - acct for - /month, on -/-/- to be exact via my Credit card. My son who was - yrs old at time on -/-/- opened was also, unbeknownst to me with my Debit Card via Chase at same amount -/month. So there were - accts simultaneously - under my email address and the other under my sons. This i did not discover until -/-/-. I immediately called - had resolved but not the $ reimbursement of amt -. - informed me i would have to resolve through the Chase Bank. I went into the Bank Thursday -/-/- filed paperwork. They credited my acct ... |
JPMorgan Chase Bank account or service deposits and withdrawals November 5, 2015 - -/-/- I mailed out a check for $890.00 to - - who is my landlord. This check was for my rent. -/-/2015 I noticed the check was cashed against my account. -/-/2015 My landlord called me and stated she still had not received the check. I then went to chase bank and they printed out the check for me. The signature on the back of the check was signed - -. I filed a claim with chase bank -/-/2015 stating I did not give - - permission to cash my check. The claims department stated they did not receive my claim and I had to go back to the bank 3 times to resend it. They... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 5, 2015 - I entered a Chase bank in my city to change a $100.00 dollar bill into - $20.00. I was told that I needed an account at the bank in order to do this. So I went down the street and got change. It this an illegal bank policy? ... |
JPMorgan Chase Bank account or service using a debit or atm card November 5, 2015 - On - -, 2015, I contacted the bank that there were some unrecognized charges on my account due to a temporarily lost debit card, which occurred a few days prior, on or about - - - -, 2015. I noticed this when I did check my account, and reached out to the claims department, and went over all the charges that occurred during that time, and advised the associate of this information. I received a temporary credit the following day in the amount of - for this. On - -, I received an e-mail from the claims department that they denied my dispute due to charges still having occ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 28, 2015 - This is a growing problem with electronic bill payment through banks and credit cardcompanies. In the past, the representation was/is that an electronic payment started on a particular day would reach and be credited by the payee the next day. The electronic process is quick ; that it might take a day arises from the fact that payer must send, then payee must examine the " package '', i.e. - separate electronic processes : sending is completed the day of sending, examination of package by payee is done the same day or the next day. Thus, sending should be complete on the day of payment, cre... |
JPMorgan Chase Bank account or service account opening, closing, or management October 26, 2015 - I want to open a business checking with Chase ( JPMorgan Chase ). I have been to - different branch of Chase Bank -, Texas, - off to -, also - off -, both time i have got contradicted information. - time i went to - branch around - on - i was told we need an appointment to speak with a business banker and that is a Chase policy now for opening a business checking account, and business banker was a lunch so i was not able to get help. So, went to the branch on - got some help and spoke with business banker without an appointment unlike the bank on - ( a requi... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 23, 2015 - I walked into the branch to exchange a $10.00 bill for a roll of quarters. The teller asked for my account information. I asked why they needed that, a manager stated that she recognized me and that we had had this issue before. And I stated that I had yet to receive a reason for why exchange legal tender into quarters required collection of my account information. She stated that it was required by the " Bank Secrecy 's Act ''. I told her that that Act was about amounts in excess of $10000.00. She stated that " no, that was covered by the Currency and Foreign Transactions Act which unknow... |
JPMorgan Chase Bank account or service account opening, closing, or management October 23, 2015 - In 2012 I re-financed my mortgage FROM Chase to - -. That ENDED my relationship with Chase, which was bad for me them having used a sub-prime interest rate when rates were - and I paid for eight years with exceptional credit. I used the streamline FHA re-fi program and had to go elsewhere because Chase kept trying to find ways to jack up fees that were not allowed, or were unethical, and in some cases outright misleading. So, I did re-fi and thus Chase had no reason to keep private information on me. A few months ago I applied for an Amazon credit card and did receive it. I did NOT ... |
JPMorgan Chase Bank account or service using a debit or atm card October 23, 2015 - Bought a product from a company and recieved it well after they originally told me. Product did n't work, so I sent it back per a text agreement with the merchant. Merchant ignored me and would not respond to me for over a month. Decided to get my bank involved, they sent me temporary funds only to take them back a few weeks later saying it was more than 60 days after my purchase while 20+ days I did n't have the product delivered to me. Now as of yesterday the merchant has finally responded to me basically saying they have the manifold and the money and then will not contact me anymor... |
JPMorgan Chase Bank account or service deposits and withdrawals October 20, 2015 - Identity theft, withdraws from my personal - - Account, using my identity in another bank. ... |
JPMorgan Chase Bank account or service using a debit or atm card October 18, 2015 - I filled a dispute about charges not authorized by me. They sent me a letter stating after the investigation they determined the charges were valid. How? ... |
JPMorgan Chase Bank account or service account opening, closing, or management October 13, 2015 - I have ( - ) Chase credit cards that are linked as the same on-line banking account. I receive requests that the DO NOT recognize my home computer : We need to send you an Identification Code - We need to confirm your identity to ensure your accounts are secure. We do this by sending a temporary Identification Code to one of the telephone numbers or email addresses you provided us in the past. Already have an Identification Code? -Choose how you 'd like to receive this Identification Code and click Next. '' On the next page you 'll enter the Identification Code you receive. - Text V... |
JPMorgan Chase Bank account or service account opening, closing, or management October 12, 2015 - I retired from my job at the age - where I had an HSA account. I was later contacted by Chase - operations that I had to fill out a form to get my - balance sent to me since I no longer worked at the company. Twice I called and twice I did not get the form, so I have yet to get my balance, approximately $3000.00. I am - and on social security. I need these funds returned to me. ... |
JPMorgan Chase Bank account or service account opening, closing, or management October 9, 2015 - I previously filed complaints [ Case number : - ] and [ Case number : - ] concerning receiving statements from JPMorgan Chase & Co that are not mine. Today I received a letter from - - Officer Global Compliance Operations JPMorgan Chase & Co stating the issue was resolved. Coincidentally I also received an additional statement that is not mine. ... |
JPMorgan Chase Bank account or service using a debit or atm card October 9, 2015 - J.P.Morgan Chase bank, in - -, California, has repeatedly denied me access to my funds deposited in my - - - from Social Security SSI. I have not been able to pay my rent, etc. I am -, elderly and -, having recently left the hospital. I no longer drive, so a trip to the bank is a big deal for me. To be in line, then being served, asking for a cash advance, and having denied '' announced in front of everyone is extremely embarrassing. This has happened repeatedly. The teller told me, the last time, that the problem will not be fixed until -/-/-, she did n't know a dat... |
JPMorgan Chase Bank account or service account opening, closing, or management October 8, 2015 - Chase Bank has notified us that any users of our on-line COMMERCIAL bank account is now required to provide their HOME PERSONAL address to use the company on line bank account. We try very diligently to separate the commercial and personal accounts and are not comfortable with a bank requiring personal information to use a commercial banking product. This is a breach of confidentiality to require personal information to access a business bank account. Below is the notice from Chase : '' As you may remember, on - -, 2014 we started requiring that all Chase - users provide their legal f... |
JPMorgan Chase Bank account or service deposits and withdrawals October 7, 2015 - I own a Roofing company & I 've been working in the - - Michigan area this summer & i have - me into this same Chase Bank location on - - after receiving checks from my clients. Each time I come in, I get -, a banking representative there who each & everytime has been unruly, extremely uncooperative immediately & unwilling to resolve any matters I have requested such as cashing of a check. I 've never been so offended by any banking official & i deal with banks daily for over 30 years. I 've never had a problem cashing a check anywhere like I have with - and been spoken to... |
JPMorgan Chase Bank account or service account opening, closing, or management October 6, 2015 - On - -, 2009, a large home, worth about - burned down mysteriously at night. It is in our neighborhood, which has a lot of nice homes. It has been nearly 7 years now, and nothing has happened to tear down or rebuild the home, which is a mess and eye-sore to the community. Why am I writing this : I have been working this case for years now. CHASE Bank seems to be either the owner or the owner of the mortgage. The problem with that, is Chase hides '' like a child behind laws that are on the books - to NOT tell anyone anything! Hence, - of people here in the community have inquired o... |
JPMorgan Chase Bank account or service using a debit or atm card October 5, 2015 - I asked for a chip and pin '' debit card and received it a few weeks ago. I was told that it would n't be like a previous card I had that used a chip and would work by waving the card around, seemingly magically. I assumed it would work with a pin number but I have had a different experience than I expected. The bank ( in my case, it 's J. P. Morgan Chase ) has chosen to implement a system whereby for the most part, the chip replaced the pin number. I do n't like this because if I should lose my card, it is immediately usable by anyone who finds it. I want my card to be like it was before, bu... |
JPMorgan Chase Bank account or service deposits and withdrawals October 5, 2015 - WENT TO - - CHASE BRANCH, BRANCH # -. THE CASHIERS NAME IS - AT CHASE - -. THE TIME I WENT IN AT WAS - COUNTED THE CASH TO BE DEPOSITED TO A CREDIT CARD AS PAYMENT AND IT WAS $6000.00 WHEN I ARRIVED AND HANDED THE TELLER THE MONEY SHE FED IT THROUGH THE MACHINE AND IT SAID $5000.00. I FELT PRESSURED AND AN-IOUS AS I DO NOT WANT TO COUNT THE MONEY IN THE LOBBY OF A BANK. SHE DID NOT HAND COUNT IT. SHE ONLY FED IT THROUGH A MACHINE. I COULD NOT PHYSICALLY SEE THIS BECAUSE THE COUNTER IS SO HIGH. AND THERE IS A BULLETPROOF GLASS. IF A $1000.00 WENT MISSING IT MUST BE AT... |
JPMorgan Chase Bank account or service account opening, closing, or management October 1, 2015 - Chase keeps sending me physical mail ( or claims they have sent me physical mail, because obviously the delivery rate for their mail seems low ). Like anyone born after -/-/-, I dread the notion of physical mail. This is not -/-/- where physical mail could have been ( being generous here ) considered the best way to communicate. As much as I like waiting - a ) week - - ) to receive my mail with no tracking on important matters, then finding a sharp tool to open the mail -, then extract the letter while desperately trying to avoid paper -, then taking out the trash so I... |
JPMorgan Chase Bank account or service using a debit or atm card September 29, 2015 - I have a checking, saving and a credit card from Chase bank on - - - in the morning Chase alerted me to a fraud attack on my check card - charges. I called in - that morning I find - more, - from the some company the other from another company on - done - in the morning. Chase took care of the charges, closed the account and ordered new cards great. Then I start seeing charges from the closed account on my new account so I called I was told that setup payments would still be made out of closed account on my new account. I mad and scared at the time, I told Chase this... |
JPMorgan Chase Bank account or service account opening, closing, or management September 25, 2015 - On -/-/15 I went into my Chase branch to pay off my credit card balance in full. I overpaid by $330.00 so that any additional interest - $110.00 would be paid from that and then refunded the balance on the next cycle. After the cycle completed, I requested the difference to be transferred to my checking account. Because I asked for a transfer to my checking account and not a check, they had to put the $23000.00 back into my account as a charge and then credit the payment incurring $160.00 in interest. and still refunding me, now making the account have a minimum payment due of... |
JPMorgan Chase Bank account or service account opening, closing, or management September 24, 2015 - I have had nothing but trouble with the - - -, coit office for dealing with my mother 's accounts and my power of attorney for her. MY mother is - and living in assisted living with -. MY latest complaint about this branch and especially - -, Asst Mgr has to do with the following. issue. As background, this branch has adamantly refused to assist me with basic simple issues regarding my mother 's account. I had to fly to Washington State where another Chase branch approved putting me on the Charge Card as POA, and putting me on as a co-owner of the checking and savings acco... |
JPMorgan Chase Bank account or service deposits and withdrawals September 22, 2015 - Chase bank is handling a wire transfer payment to my account at -. The payment was initiated on -/-/-, but I still have not received the funds. The person who initiated the transfer has contacted the bank several times in the interim. Chase claimed they needed my full name, date of birth, nationality and place of birth and had flagged '' this wire transfer. Chase has deducted $30.00 from the payment for this service, but has so far not transferred the funds. ... |
JPMorgan Chase Bank account or service account opening, closing, or management September 22, 2015 - I have maintained my personal bank accounts including home mortgage and - visa cards in Chase Bank for over 13 years as a loyal customer. During this time, I never had a late payment on any of my credit cards or home mortgage loan, not even - time. I maintained excellent credit score, well above - and lately at -. Early this year I began receiving notices against each of my accounts from Chase Bank, other than the home mortgage, that Chase has decided to close all of my personal and - Credit Card accounts. I was given a certain date to close my accounts out. Chase said it was wi... |
JPMorgan Chase Bank account or service account opening, closing, or management September 21, 2015 - I moved into my home in - of 2014. Since then I have been receiving statements for the previous occupants. I have been returning the statements through the mail with a line through the address and - written on the front of the statement. When that failed to stop the flow of statements I called JPMorgan Chase 's customer support line. The customer support representative told me to bring the statements to a branch which I did. When I received additional statements I filed CFPB Case number : -. I have received additional statements since filing the complaint so I am opening an additional... |
JPMorgan Chase Bank account or service account opening, closing, or management September 18, 2015 - My wallet was stolen in Downtown - on - -, 2015. I realized this after an hour and immediately called Chase and my other credit card companies to cancel all of my credit cards. The thief did try to buy things and succeeded at spending about $50.00 on food but was declined from spending over $400.00 at Target. When I called Chase, I informed them that my wallet had been stolen. I got all my credit and debit cards canceled and re-issued, however Chase did not put a fraud alert on my accounts. Then, 10 days later, someone went into a Chase branch in -, IL and impersonated me using... |
JPMorgan Chase Bank account or service using a debit or atm card September 16, 2015 - I contacted Chase to inform them that I disputed the charge for the - in -. Because my friend and I had been given only one key for our room the night before, I called the front desk to learn if I could remain a second day in the same room. The man at the desk put me on hold while he checked with the front desk manager, he told me. When he came back to the line, he said that my room was taken care of. '' I assumed that meant that the hotel was offering it to me gratis for the problems of the previous night with the room key, so I planned to stay the second day. ( The key is needed to op... |
JPMorgan Chase Bank account or service deposits and withdrawals September 15, 2015 - My daughter and I sold her car. We were careful to do everything in a public place including a location with video coverage. we were given a cashiers check for $10000.00 made out to the man who was purchasing the car. He signed it over to my daughter, we have witness and video of this along with receipts. The check was taken to Chase Bank in - Il, and deposited in her account. The cashier at the time said funds were available immediately. On the next day my daughters account said funds were available. On Saturday she called customer service to raise her point of purchase to $8000.00 to ... |
JPMorgan Chase Bank account or service account opening, closing, or management September 11, 2015 - I moved into my current house -/-/-. Since then I have been receiving the previous owners statements from JPMorgan Chase. I have been returning the statements through the mail with - written on the front with a line through the address. The statements continued to arrive so I called their customer support and was told to take the statement to a branch which I did. I continue to receive the previous owners statements and it is now -/-/-. ... |
JPMorgan Chase Bank account or service using a debit or atm card July 17, 2015 - On - -, 2015 at around - - I went to deposit money into my chase account. I had given the ATM the cash and it started verifying it then it said the ATM was unavailable. I then called customer service where they said i had to file a dispute. I then got transferred and file the dispute with someone else. The gentlemen on the phone said they would give me a credit to my account while they did the investigation, that the investigation would take 10 days and i would have an answer or my money back by - -. On Monday - - i got a notification on my phone about my account being ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 15, 2015 - I signed up on Chase 's website to be enrolled in automatic monthly paymentson my Chase credit card. I thought that I signed up to pay the monthlystatement balance by selecting minimum balance '' for my automatic paymentoption, however a few days after the automatic payment ( due date for thecredit card monthly payment ) I found out that only $25.00 was paid to my creditcard balance and I was charged interest for the days that had passed since thedue date. I called Chase immediately to rectify the situation and spoke to -different staff members who informed me that due to the rules I wou... |
JPMorgan Chase Bank account or service account opening, closing, or management July 10, 2015 - On - - 2015 we sent Chase bank a letter requesting, under the - - -, part of RESPA, a qualified written request ''. Chase responded they do n't recognize our current address and asked us to send them a signed letter verifying our current address which we did, along with another copy of the original letter on - - 2015. They responded with same request for us to send address verification. We have done so. If you look at our credit reports our current address shows up, if Chase does not believe us a soft inquiry to our credit report would solve the problem. They have done th... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 9, 2015 - I email chase and ask them to explain why my payment due for -/-/2015 were marked corporate advance paid. '' I also asked Chase to change corporate advance paid '' to payment '' to reflect my payment to them. They refuse. - - of Chase response was : '' On - -, 2015, we received your payment of $32.00 and applied that payment towards your corporate advance fee on - -, 2015. '' I am confuse about this term they are using since I do not know what it meant and if my payments are debited correctly. - -, 2015, started my new payment since my mortgage is interest o... |
JPMorgan Chase Bank account or service deposits and withdrawals July 9, 2015 - My husband and I have a number of accounts with JP Morgan/Chase and I pay most of our bills using online account services with various merchants. I am very cognizant about due dates for our bills and when my paychecks get deposited ( every Thursday - and when my husband 's pension check and social security check gets deposited. During the past year, my previous job was outsourced and I was out of work for 5 months and when I got offered my next job I was forced to take a $45000.00 pay cut. I am a senior and am - years old. Due to the reduction in our income, it is next to impossible to... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 7, 2015 - -This complaint is a supplement to the Office of the Comptroller of the Currency case # -. According to that complaint, Chase bank claims a factual dispute between myself and the bank employee who entered the errant address - -, - - -, -, Tx. -, based on my instructions. And of course, I dispute their claim. In addition, this subsequent complaint seeks answers to the following questions and request documents that Chase failed to address in their previous response dated -/-/- : a ) Is their bill pay envelopes required to have a return address ;, b ) if so, provid... |
JPMorgan Chase Bank account or service account opening, closing, or management July 2, 2015 - Chase Bank and I open an account -/-/15. Shortly thereafter I receive a notice ( and check ) we 've closed your accounts. Chase says if you have any question call -. I call and I am told reason for the closure is fraudulent activity. After my concern I call asking who is responsible for any fraud. There are only - parties involved, - or Chase Bank. Chase at - changes the subject and will not answer any questions. Within my Chase accounts there are - bonus I expected to receive. I have met the requirements. Chase comes to me promising bonus and then changes their business t... |
JPMorgan Chase Bank account or service account opening, closing, or management July 2, 2015 - Received a letter dated - -, 2015 stating my CHASE Credit Card ending in - was going to expire within the next two months. Since the card had not been used within the past - years, they were closing the account when it expires. It went on to say if I would like to keep this account open, please call toll free and they would review. I called and after giving them my income and information they were willing to keep the card open at $1000.00 limit whereas before it was $6500.00. They also went on and reduced my other - cards from Chase as well taking the limit from $5000.00 t... |
JPMorgan Chase Bank account or service account opening, closing, or management June 28, 2015 - I sold a home and the buyers financing bank did not close escrow on the date anticipated. Escrow was 60 days and I have the buyers pre-approval letter, for my property, from the bank dated 64 days before anticipated closing. This cost me approximately 15 days of extra interest I had to pay on my mortgage loan. This cost me $850.00. I have contacted the bank as well as my real estate agent. There official '' response was per real estate agent, they are declining reimbursement request, their reason is because I am not their customer and thus not a party to their transaction. They offer absolu... |
JPMorgan Chase Bank account or service problems caused by my funds being low June 26, 2015 - The issue is that JPMorgan Chase own travel site at ( chase.com ) for members lists fake fares and when the booking is made it automatically switches the prices to a higher level. Enclosed please find the message to Chase Executive Office that was originally not responded to. Also the company insisted on verbal communication and not email which is indicative of systemic issue rather than isolated one. There is a problem with your vendor that performs flight reservation service on behalf of Chase for its members. Yesterday and today I attempted to book a ticket to fly - and to utilize my acc... |
JPMorgan Chase Bank account or service account opening, closing, or management June 25, 2015 - The Honorable - - - - and Chase Bank - CEO ( TOP MAN ) ; I write in - filing - charging complaint against Chase Bank in -, T- Headquarters - all unresolved new checking, debit, and credit card are all declined that I do not want fill out for - time it will be declined again that I am escalated afraid of declined,. I was not happy with - - in very bad rude against me with unresolved banking issues. I do not allow female worker with me in formal escalated requests. as I am not happy alone fill out in new opening account of debit & checking, and credit card applicati... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 23, 2015 - Chase received a payment on our Chase Visa from a - account that we have used to make payments for years. The payment was returned as the - Account was blocked when traveling -. Once the travel was completed - unblocked the account in a day. Chase has since processed payments from this account on other Chase Visa cards we have and deposits without issue. However the particular Chase Visa account in question cannot be paid with the - Checking account, because Chase has blocked payments from the - account for Visa Chase Visa Card *******************... |
JPMorgan Chase Bank account or service deposits and withdrawals June 23, 2015 - I went into - on the Internet on -/-/-, bidded for a property I found to be a good fit for me and my family, I was the winning bidder on - -, 2015, for the house at - - - in -, - -, a - with - - -, belonging to Chase - Bank, then on -/-/-, I decided not to buy the property after doing a home inspection and notified - and the bank, I was told by - of the - Escrow that the bank will not return the - money of $2500.00, because in the contract I signed on -/-/-, it states, as is property '', and that the bank will not return i... |
JPMorgan Chase Bank account or service account opening, closing, or management June 20, 2015 - NO PROPER TRUST ACCOUNTING/DOCUMENTATION per OFFICE OF THE CONTROLLER OF THE CURRENCY CONTROLLERS HANDBOOK. I am a surviving spouse and mother of decedent 's only - children by decent, minors. My spouse passed -/-/2014.Being that we had a significant age difference I always went along with my husband 's financial decisions as he was the one with all of the financial assets. I never demanded anything in writing from him as he was a fair man, always kept his word and loved his daughters more than anything. He was a street wise man, very charming, and had common sense. He ran - very legal... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 19, 2015 - I have had nothing but trouble with a chase bank line of credit. The balance is about -. I pay about - per month, although i have been paying extra monthly toward principal. This is the situation. - in 2013 i attempted to refinace my home with - Bank. I still have all emails regarding this. Due to my difficulty in getting a sobordination from Chase i could not refiance at the low rate. It went up during the time i was doing this. In addition my amount was - available but they refused to provide a sobordination unless i signed a paper ... forced lowing my amount to what i owed wh... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 16, 2015 - I requested a charge back from a company that did not honor their return policy on -/-/15 with Chase Bank, they issued a temporary credit but I received a letter on -/-/15 stating that Chase is temporarily holding the credit due to the account being closed due to a balanced owed of $210.00. The closed account that they 're referring to was also closed on - -, 2015 when a credit was accepted & the balance of $210.00 was taken care of & the remaining money was credited to my savings account without question or incident, so I do n't understand why this form of action was tak... |
JPMorgan Chase Bank account or service account opening, closing, or management June 15, 2015 - After the death of my brother, his bank CD account, list my name as the beneficiary ( In Trust For ). I went to the bank, with the original form and a current notice CD Maturity and Automatic Renewal Notice where my name is listed as ITF ( my name ) . Chase ( JP Morgan Chase Bank , N.A . ) will not Honor my claim. I 've been working with them since - 2015. They want to flip it to an estate account. But this account has a beneficiary, so it 's NOT an estate item. ... |