Other bank product/service Account opening, closing, or management
JPMorgan Chase Bank account or service department,
Other bank product/service Account opening, closing, or management Pennsylvania
Received a letter dated - -, 2015 stating my CHASE Credit Card ending in - was going to expire within the next two months. Since the card had not been used within the past - years, they were closing the account when it expires. It went on to say if I would like to keep this account open, please call toll free and they would review. I called and after giving them my income and information they were willing to keep the card open at $1000.00 limit whereas before it was $6500.00. They also went on and reduced my other - cards from Chase as well taking the limit from $5000.00 to $1000.00. What these actions have done is drastically reduce my credit score from good to below average of which I told them so, but they did n't care stating that was my problem. With banks doing this to customers no wonder people have bad credit scores and banks can charge more for loans when you need -. This action also prevents people from acquiring a mortgage or car loan and needs to stop.
JPMorgan Chase customer in Pennsylvania
Jul 02, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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