JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Other bank product/service Account opening, closing, or management Texas

I want to open a business checking with Chase ( JPMorgan Chase ). I have been to - different branch of Chase Bank -, Texas, - off to -, also - off -, both time i have got contradicted information. - time i went to - branch around - on - i was told we need an appointment to speak with a business banker and that is a Chase policy now for opening a business checking account, and business banker was a lunch so i was not able to get help. So, went to the branch on - got some help and spoke with business banker without an appointment unlike the bank on - ( a requirement of the bank ), but was missing critical document so I had to go back no problem, since I did not have correct documents, Then on -, went on branch at - and beltline with all required documents around -, and checked in for a business banker ( also asked the lady that was checking me in and asked a business banker would help me open an account and she stated yes ) but when my name was called a different lady called


out that a business banker was at lunch at - when a bank closes at -, was told even if she comes back at - that she wont be able to open the account for the business since the bank closes at - and it take longer to open a business account ( I would of waited to open an checking account if i was told i would receive help when that banker came back around - ). I have - questions, why did i wait - minutes for someone to realize that banker was going for day or at lunch, and if that same banker takes lunch at - on Friday and that same banker takes lunch at - on Monday and that branch only has - business banker as per manager on duty, How is that helpful to customer that Chase employees have no policy when a customer need help on it banking issues. And Why was i was refused services when a bank closes at - and that banker was coming back on -? and I am a customer ( personal checking account # - ) at the bank last - digit of the account # -. ( - ) thank you, - -