JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

I email chase and ask them to explain why my payment due for -/-/2015 were marked corporate advance paid. '' I also asked Chase to change corporate advance paid '' to payment '' to reflect my payment to them. They refuse. - - of Chase response was : '' On - -, 2015, we received your payment of $32.00 and applied that payment towards your corporate advance fee on - -, 2015. '' I am confuse about this term they are using since I do not know what it meant and if my payments are debited correctly. - -, 2015, started my new payment since my mortgage is interest only. '' The website has not changed the old amount ( $720.00 ) to a new one $ ( - ) so I paid my mortgage $720.00 short by $32.00, but paid it on -/-/2015. My payments were marked as corporate advance paid '' as shown here:-/-/2015 PAYMENT $ --/-/2015 CORPORATE ADVANCE PAID $ --/-/2015 CORPORATE ADVANCE - $ --/-/2015 PAYMENT $ --/-/2015 CORPORATE ADVANCE PAID $ --/-/2015 CORPORATE ADVANCE $ --/-/2015 ARM ADJUSTMENT $0.00.