Other bank product/service Account opening, closing, or management
JPMorgan Chase Bank account or service department,
Other bank product/service Account opening, closing, or management Massachusetts
My name is - - and I am in desperate need of help. -/-/- I refinanced my home and the title company who completed the transaction never recorded the Discharge of Mortgage which paid off by the refinance. I also refinanced a few more times since then and no other back made mention of this. I am now in the process of selling my house and one week before closing this came up. I can not sell it without the discharge. The title company which handled this -/-/- went out of business. The holder of the undischarged mortgage was - - - which went out of business and was acquired by -. - also went out of business and was acquired by Chase. Basically, I 'm -. Anyone who may have had documentation of this payoff no longer exists. I 'm now trying to work with Chase to get a discharge letter but am hitting roadblocks right and left.
and crying for fear that her wedding may be in ruins. I 'm not in a position to rack up credit card debt. I need the cash from the sale. Furthermore, the family which is in the process of buying my house is now displaced due to this problem as they have already sold their home. The husband and wife and - little girls are living separately with relatives until this gets resolved. Please help! I 've been victimized by the predatory lending practices and disregard for people 's personal well-being of -/-/-. The sloppy work done by the lawyers back then is hurting me and my family today. Can you please intervene with Chase Bank and urge them to produce a discharge letter? I have a case number with Chase of -. The phone number for the Chase Lien Release Department is -. I appreciate anything you can do to help. Sincerely, - - -
JPMorgan Chase customer in Massachusetts
Nov 12, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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