PayPal Holdings, Inc. Other Bank Product/Service Complaints

Review and analysis of over 84 Other Bank Product/Service complaints against PayPal Holdings, Inc.

PayPal Holdings, Inc. consumers have reported over 84 official complaints related to Other bank product/service. Out of the 84 consumer complaints against PayPal Holdings, Inc., 27% were disputed by the consumer (i.e. the consumer was not happy with how PayPal Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against PayPal Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 27% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


PayPal Holdings, Inc. Bank account or service deposits and withdrawals

August 4, 2016 - My paypal account has been frozen with money in my account. I have been accused of money laundering....

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

August 4, 2016 - I have a Paypal account some money on it, about -. I tried to spend the money on a - boost, and the Paypal system would n't complete the transaction without a credit card. Why would I have a Paypal account if I could get a credit card? These people have my money, and have refused to complete a simple transaction to a reputable company. I believe this is an attempt to manipulate my account to mine for new data....

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

August 2, 2016 - I recently have been using PayPal to pay for - rides I made while in - -. I realized on Monday, - -, that I was using the incorrect bank account. I placed a call to PayPal explaining to them my error and providing them with the correct bank account ( which they already had on file as a secondary payment source ). I was assured by the agent I spoke with that the change was made and that my incorrect bank account would be removed from their records and no longer charged. I incurred NSF fees with my bank due to the first few transactions before - - that were my error. I too...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

August 1, 2016 - On - -, 2016 I received an email from PayPal saying I 'd added a new address to my account. I have not taken any such action ; in fact, I have not used PayPay for several years. I 'm note even aware of the account number I used at the time. I tried to respond to the email and the email address would not let me. I tried the " if you did not make this change '' link on the page and the link does n't work. On - -, 2016 I received another email, this time from - asking that I confirm that I added a new address to my account. Again, I tried to respond to the email and the address wo...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

August 1, 2016 - RE : Case ID # - My name is - -, and I have had an account with Ebay and Paypal in excellent standing since early -. On -/-/- I received an email from Paypal stating the following : Hello - -, We have recently reviewed your PayPal account activity, and determined that you are in violation of PayPal 's Acceptable Use Policy regarding your sales / offers of jerseys on eBay, user ID : -. As a result, your account has been permanently limited and this can not be appealed. So they suspended my account with $10000.00. They added in their email the funds will be fro...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

July 28, 2016 - On - -, I had - items on my eBay shopping cart in order to be purchased. The eBay system divided the purchase in - sets of - items each -. The first set for the amount of $450.00. During the checkout of the first set, I chose to pay by PayPal Credit which had - options, 6 months to Pay and Easy Payments Plan of $42.00 for 12 months. When I pointed out the Easy Payments Plan I had to log in to my PayPal account in order to ask for credit approval which after about - seconds was approved. The PayPal credit option was active ( not grey ) and pointed out with a big blue...

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PayPal Holdings, Inc. Bank account or service using a debit or atm card

July 27, 2016 - A dispute was filed for a debit card purchase made on - - to - of -, this is a deposit on a vehicle. The dealer was unable to secure the right financing and unable to place order for vehicle, this is a special order for a vehicle not available on their lot.. The time frame for production is 6 to 8 weeks, the car was not ordered and deposit should be refunded. Please note, all this information was included in dispute or should have, it was all explained to rep who took dispute on or around -/-/-. I called today -/-/- to inquire about status was told an email was sent on -...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

July 25, 2016 - Paypal Credit claims to have offered a payment plan which requires an amount due of around - a month, this offer was never received but am interested in taking advantage of it. I do not have offer details as again, they were not received. However, there are several fraudulent orders from an - which need to be resolved first. These orders run into the thousands and were placed by a relative with a very similar name, - -. My full legal name is - - -, he was able to successfully place these orders as the name as well as address matched. If Paypal Credit is willing to work out...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

July 24, 2016 - Paypal will not allow me to close my account. The reason I want to close my account is that my debit and bank accounts have been compromised. Two unauthorized transactions were processed by my bank ( I have already addressed the issue with my bank ). At this time I have no Paypal transactions pending. They say the reason they will not allow me to close my account is that there are pending transactions. Please provide any assistance you can in helping me to close this Paypal account that has been compromised. Thank you, - -...

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PayPal Holdings, Inc. Bank account or service using a debit or atm card

July 21, 2016 - I was - a bar for 6 months while the owner rested. I was misled into believing that I needed to pay the utilities and inventory. I did not have access to the business ' bank account and was not authorized or comfortable using the cash for the register, so I misled into thinking if I pay it I would be reimbursed, however I felt very uncomfortable and did some research with Hawaii State Liquor commission, what the owners were doing was not legal in the Boards eyes and they 've be called to a hearing to explain themselves. I paid the funds from my business debit card with - and my Paypal bu...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

July 20, 2016 - PayPal is holding onto funds for a transaction that was fulfilled more than 2 weeks ago. On - - I sold a laptop on eBay and shipped it using - the next day for a 24 hour delivery. By Wednesday the buyer had the laptop and at that time PayPal should have released the funds. Instead they claim that they did not receive a valid tracking number, which is patently false and which I attempted to help fix by re-sending them the tracking details -3 times. The package was sent via - : - with - number -. It was provided to PayPal on the date of shipping. When I did not rece...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

July 12, 2016 - I have a refund from Ebay, they gave me the following PayPal transaction ID -. This is from - -, 2016, after several calls and emails to Paypal they ca n't find the transaction, they asked me for all my credits card numbers, address, accounts, they asked me if I have husband, brothers, son, they asked me for the name of the merchandiser, really I do n't know what kind of mess they have there but at this time I have no refund. They asked me the transaction number about 50 times but at this time I 'm scared because I gave to them all my personal information just for a refund and I do n'...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

July 12, 2016 - I am complaining about paypal decision on the claim I filed. " I purchased iphone 6s - for - on -. I stated that I am buying it for my mother in another - so I needed clean ESN but as it turns out it did not have clean ESN, it had unpaid bliss. So I waited to get to my home - and then bought unlock service on ebay. It took a while, but today when we got message that phone is unlocked. We turned on the phone and finding out that it is on - lock!!! Phone is not going through the activation process and asking for email and password. Unlocking process that we did, does not affect...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

July 10, 2016 - Paypal limited my account. I still have $220.00 in eBay gift cards which can only be used with a paypal account. Now I ca n't use this gift card balance because it is linked to my limited PayPal account. PayPal is not willing to give me a refund of $220.00 nor issue me a different gift card of $220.00 value or even de-link this gift card so that I can gift it to someone else. PayPal is saying I will forfeit the $220.00. I bought these gift card and paid the full purchase price, so they ca n't keep it. I believe it 's absolutely wrong for PayPal to take away my eBay gift card ba...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

July 9, 2016 - I sold an item on E-bay and the buyer deposited my money in PayPal. When I tried to with-drawl the money I received the following reply. Why is my account access limited? Your account access has been limited for the following reason ( s ) : - -, - : We need a little bit more information about you to help confirm your identity. ( Your case ID for this reason is -. ) - -, - : Before we can offer you certain products and services, federal regulations require that we collect specific information to verify your identity. This information includes your name, address, date of...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

July 6, 2016 - After 4+ years of perfect transactions and feedback, I get a " reserve '' of $15000.00 placed on my account. They are holding $ -+ currently I am asking that Paypal remove the $15000.00 " reserve '' they want for me to continue to do business with, and to allow me access to the $ -+ that is currently being held. I have never had a chargeback or any issues. I have NEVER had $15000.00 in my account at one time, so to ask me to put that in to continue doing business is crazy. I have had a surge in sales and explained all this to the lady I spoke with at Paypal, I have sold these produ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

July 6, 2016 - Paypal notified me that I had the option to use the feature called pay after delivery. They also indicated I could turn on and off the feature as I wanted. This is untrue as now I 'm being told the system decides if I can or can not use the feature and there is no way to know until after I make a purchase even though my PayPal account says the feature is on. Its only fair that a consumer should know in advance what payment options are available to them before they purchase an item not after. It 's almost like a bate and switch. I bought the item believing I had been given 14 days to pay, then ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

July 3, 2016 - Paypal forces consumers to add a checking account to verify their identity. Once a checking account is linked to a consumer 's Paypal account, Paypal makes this account the default account where they take money from to pay for transactions. There is *no* way to change it. " One can not make a credit card account their default account after linking a checking account ''. Paypal does this to make extra $ $ by not paying credit card commissions and keep the 4 % themselves. I was careful to check and change the account to credit card account whenever I made transactions. However, I missed to cha...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

June 29, 2016 - On - -, -, at - PST somebody wire the Amount of $16000.00 to a - - - Account endi ng on - ( I do not have the full Account Number only - Last Digits ) from my Paypal Account without my Authoriz ation. This is Grand Theft I have contacted Paypal on several occasions, starting on - -, -, then -, then - - and the y said there is no issue and they do not want to help me. They always said somebody is going to help me but nobo dy contact me. I went to - - -, to verify and they are willing to help me if I give them the complete Account Number w...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

June 28, 2016 - I sold some personal items on Ebay which owns PayPal, Ebay charges a 10 % fee for the service, they force you to deal with PayPal ( which they own ) in order to receive the funds. PayPal acts in the capacity of a bank, they receive the payment from the buyer and then process by wire to the seller. The problem is they charge a 2.9 % fee for their service. They do not inform the consumer of the amout of time for the transfer nor do they allow for alternate methods of payment that will avoid having to pay the 2.9 % fee. they received the payment from the buyer on -/-/2016, as of today -/-/201...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

June 26, 2016 - Paypal resists providing credit for items ordered but not received. I ordered a particular - - but did not receive it ; instead another kind that I did not order was sent to me. This was an internet sale and the seller did not provide an address or telephone number. It is not clear where the business ( - - and - ) is located. Possibly, it is not in the U.S. The only way to contact the seller was through email ( -- ) but they did not respond to the email I sent about this. Thus, I had to get the refund from Paypal itself. Paypal subjects people to very long wait times. ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 24, 2016 - PayPal permanently limited my account for reason that they can not tell me ( the customer service said this when I contacted they ). At the same time, they forfeited the eBay gift card I bought from supermarket that have already linked with this PayPal account ( I can only use those eBay gift card with the specific PayPal account. However, I can never use this PayPal account any more ). Regardless of the reason PayPal limited my account ( I did n't owe PayPal any money in any means ), how could they have the right to forfeit the eBay gift card I bought by my own money? If it is legal, PayPal c...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 21, 2016 - I have at the bottom a copy of the police report of the incident that took place that I was instructed to do from a PAYPAL associate to remedy the issue that was going on. I also have pasted a copy of the email from - who was also a victim and states that we both know we were not the unlawful parties. As well I have emails from the wrong doer I can provide. I also have - witnesses, - - who was not only there with me the morning it happened, he witnessed the whole thing, including how I called you guys to alert you of suspicious activity on my account. I told you then and I told you...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

June 17, 2016 - Every time I try to use my Paypal account to purchase items on Ebay the process is hit and miss. Most times the payment is " declined '' and I am told to contact Paypal. I call Paypal and they tell me my account is fine, but the " security system '' is not allowing the transaction. I provide answers to what addresses I have lived in 20 years ago, cars I have owned, etc, this is still not good enough apparently. I receive multiple text messages and phone calls during some transactions and put in codes, this is not good enough. I just want to be able to use my Paypal account as some merchants on...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 16, 2016 - Paypal Credit is requesting a high minimum payment well over -, I do not have the exact amount available, however, I know its over -. I understand the account is past due, however, this amount far exceeds my weekly paycheck. Ive attempted to request this amount lowered, however, calls are transfered over to collections and reps will not lower amount. This is highly unfortunate as it is in the best interest to cooperate if they wish to see any kind of payment ( s ) at all. Please advise them I can not pay such a high amount, it will have to be lowered....

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 14, 2016 - I was signed up for PayPal Credit without knowing it and assumed that purchases were directly charged to my credit card. Turns out that they were charged to PayPal Credit and was charged a $35.00 late fee plus interest of $2.00 minimum interest. I am unaware of ever signing up for PayPal Credit and assumed that some email that I received were scams since I could see that the items were paid for in my PayPal Account. I have since cancelled both my PayPal Account and PayPal Credit Account over the phone on -/-/2016....

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

June 11, 2016 - In early - 2016, I sold a - - handbag through eBay to - -. The handbag was listed with photos and a description from - - and was final sale. - - requested a refund through eBay on -/-/16 - a full 17-days after the bag was delivered - stating that it was defective and " missing pieces '' because it did not have a magnetic clasp. The photos in the listing show that the bag has a zippered clasp, not magnetic ; as such, I explained that the item is not defective. I requested for eBay to intervene - they have a 30-day money back guarantee for buyers if an item is...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 6, 2016 - We started an online advertising company -/-/2015. At the beginning we accepted debit/credit cards and PayPal for clients to purchase our advertising services. In -/-/2015 we had an issue with our debit/credit card virtual terminal because some clients were submitted false payments with unauthorized use of stolen cards. We immediately addressed this issue with - - - who was providing the service for the virtual payment terminal, and at the end they decided because there were a few clients who processed fraudulent transactions that they would terminate our use of their payment solu...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

June 6, 2016 - PayPal refuses to close my account stating they require documentation from my credit card about a charge-back. ( Case # - ) The charge-back was requested due to the following fraudulent transaction on eBay on which the item was not received. eBay has closed the seller 's account after an investigation of over - fraudulent transactions from this seller and PayPal has refunded the transaction 's amount of $36.00 to my credit card following their investigation. Seller 's Name : - - Seller 's Email : -- Seller 's Transaction ID : - Transaction Date : - -, 2016 ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

June 6, 2016 - I have a Paypal account, reluctantly, because it is necessary to have a Paypal account to sell an item on eBay. I filed a previous complaint about this Paypal account with the CFPB because Paypal would not mail a check to me with the account balance. To retrieve my money from my Paypal account I created a special purpose bank account and linked it to the Paypal account. I was able transfer the balance of my Paypal account to my bank and withdraw the money. I sold another item on - - and the buyer paid for the item + the shipping by Paypal. When I printed the mailing label thru eBay, Payp...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

June 5, 2016 - PayPal refuses to return $320.00 to my PayPal account regarding a canceled order with merchant -. Merchant has failed to reply. Enclosed below herein is a copy of the complaint dispute I filed with PayPal Inc. against merchant - for the return of $320.00 ( - ) to my PayPal account. -/-/2016 - - - Buyer : The order has been canceled as - however the merchant still shipped the item, I spoke with - who 's a supervisor for the company who said that she was unable to do anything, I want this to be refunded. I am - and in no position to physically return it mysel...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 31, 2016 - Dear -, Attached with this complaint is a copy of the email that I received from paypal stating they have my unclaimed funds. I ca n't access my paypal account because my phone number has changed so I am unable to receive the passcode on my new phone. I have contacted paypal several times and explained my problem but they are not helping me nor they are releasing my funds. I am contacting you to help me retrieve my funds from paypal. Please advise paypal to send me a check of my funds to the address below. Your help in this matter is greatly appreciated. If you have any questions, please fe...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

May 31, 2016 - im a seller on ebay so I did sold a very expensive bag to a women in California at the beginning I have to open unpay case on her since she did not make the payment she she say was sick finally she pay and next day want to cancel the payment I did it later want to pay so she did throught paypal I send the bag so 2 day later she email saying she was on vacation and she came back the package was left with the neighbor and the package was damage and the bag was not there I told her to call the police she say no because police will not do any thing that she want we try to collect from the post off...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

May 24, 2016 - My - has seen an increased surge in business over the last 6 month, I am a one man show / -. My company has existed for almost 11 years doing $ -+ annual in sales. Due to increased sales i have hit a production limit and been unable to complete transactions in a timely manner ( typical is 3 days, current is 3 weeks, My fault ), However Paypal has decided that I have issued to many refunds ( not chargebacks, standard refunds amicably done between my customers and me ) and have therefor suspended and closed my account and are holding near $ -USD hostage. They will graciously allow me...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 22, 2016 - PayPal conducted an unauthorized credit inquiry on - -, 2016 on my credit report. Because they enrolled me in a PayPal Credit without my knowledge or consent, making me use Paypal Credit for purchases instead of my credit card and mishandled my dispute about the case....

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

May 22, 2016 - My account was suspended due to fraud and was debited $500.00 due to an error for a chargeback that was already paid back and I submitted attorney paperwork to the bank that sent the chargebacks to my account I have had for over 5 years but it was not reviewed and my account was closed with no review or explanation....

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

May 15, 2016 - I have several complaints with Paypal and its company policy and procedure in regards to releasing funds and its fees on transactions. 1. paypal company policy ... paperless statements being standard. I do understand the need for environmental conservation but when relating to financial records i demand a copy that has a better chance of it not being altered to support whatever excuse this financial insutution may have at the moment ... Due to the possiblity of a counter lawsuit i have been avised by an obtain legal representative to refrain and omit my previous complaint of fraud and crimina...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 14, 2016 - I have a PayPal account. I funded my account with PayPal My Cash card that I bought from a store. I then used PayPal debit card to make regular purchases. Based on those activities, PayPal freeze my account for no good reason. I 've asked them to refund my balance but they refuse to do so and said they will hold my money for 6 months. Please help and make PayPal refunded my remaining balance. They have no right to keep people money for 6 months....

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 11, 2016 - I had a PayPal account. It was linked to a Bill-Me-Later credit account. I eventually was unable to pay the Bill-Me-Later balance, so the account went into collections. I paid a small settlement and the remainder was reported to the IRS as a forgiveness of debt. This was a couple of years ago. Now I have decided to close my PayPal account and they are refusing to close it because of the charge-off they have recorded with Bill-Me-Later. I do n't care if they keep a record of the Bill-Me-Later account, but I want my PayPal account closed completely. They have said they can block all access to th...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 11, 2016 - Paypal received a buyer complaint stating : -/-/- - PDT - Buyer : I WAS MADE AWARE THAT I WILL GET TICKETS AT THE VENUE WHICH WAS ON -/-/-. I WENT TO THE VENUE BUT WAS N'T ALLOWED IN AS I DID N'T GET THE TICKETS AND SELLER IS NOT RESPONDING EITHER. I WOULD LIKE FULL REFUND I responded to this dispute with evidence and the case was decided in my favor on - -. I have indisputable evidence that the tickets were delivered to the buyer and that they did attend the event. I am attaching the email sent to the buyer with their electronic tickets for the event. On - -, I ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

May 11, 2016 - I have used PayPal several times without issue, mainly with my credit card as the form of payment. However, twice now ( out of a small number of transactions ) I have had a problem with a seller, resulting in no transaction completion, yet PayPal holds my money leaving it tied up for days/weeks/months. The common denominator is the use of a PayPal balance, rather than a credit card as the method of payment. They market this balance as online cash, yet when a transaction falls through, it operates like a black hole, unlike cash whatsoever. This is problem # 1 : false and misleading marketing ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

May 10, 2016 - I have been a paypal user for nearly a year and was using a third party website to sell my products. Paypal told me I was wasting my time by not providing a high mark up on my items. Soon after they limited my account for selling goods purchased from the retail store. Quoted by the agent " Your Wasting Your Time ''. They now have over $2700.00 and they have locked my account to release funds. I am filing a formal complaint to have my funds released. I no longer want to support this financial institution....

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

April 27, 2016 - While PayPal states : " PayPal Purchase Protection covers all your eligible transactions. So if your order is a no-show or does n't match the description, we 'll help you get a full refund. '' My item was a no-show and also did n't match the description of when it would arrive, yet I have had no luck with PayPal Customer Support. I filed - separate transactions with PayPal over a month ago. I have spoken on the phone with PayPal Customer Support - separate times about the disputed transaction, and am not getting anywhere with it. The seller has also quit responding to all of my emails....

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

April 25, 2016 - -/-/- paypal was going to charge me $16000.00 when a buyer wanted to charge back all her purchases for 3 months to myself and about - other merchants. We all submitted positive proof of her making the buys including government Id and her holding photos stating she was making the purchases. Paypal at first sided with all us merchants, and then later reversed themselves and charged us all with the purchase amounts. Every merchant then filed with the FBI and eventually the FBI investigated and seized her computer and the pictures were still present proving she made the purchases. Also w...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

April 22, 2016 - I added money to my paypal account from my linked bank account. The next day they limited access to all my funds. I emailed why and they stated because I withdrew money. They allowed the transfer to complete a few days later, still not allowing access. They are not responding to any further emails. ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

April 20, 2016 - I signed up with Bill Me Later. I linked a bank account to make payments on that account. When paypal brought out Bill Me Later I suddenly have a Paypal credit account. So my bank account remained linked now to my Paypal credit account. Paypal was always suppose to use my paypal credit for any charges. It went this way for a long time. Then suddenly last month Paypal used my linked bank account to make charges. I called them and informed them I never authorized my bank account to be used as a form of paying for items. It is only used to make payment to paypal credit. They said okay and now the...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

April 20, 2016 - Refusal to provide refund I made a purchase using Paypal Credit. The merchant was - and I order - items and was supposed to receive them expedited. I filed a complaint with Paypal Credit case # - when I had not received my items in two weeks. About a month after the original purchase - sent me - items that were completely different than what I ordered. Meanwhile Paypal closed the complaint stating the seller had provided shipping information. I immediately contacted Paypal who told me that he correct the issue and I would be receiving a full refund of my -. That was over two ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

April 16, 2016 - Paypal decided in the favor of the buyer in dispute case # -. The buyers complaint alleged that they never received items purchased. I provided paypal with correspondance that showed the buyer confirming with me via email that they did receive the items purchased. That document is attached. Paypal refunded the buyer $1400.00 after I proved that they buyer not only attended the event they purchased tickets for, but also lied in their dispute. ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

April 12, 2016 - Paypal has closed my account down & permanently limited it when they should n't have/mistakenly did. They even have a lawsuit against them ( class action ) for shutting down accounts and limiting them for incorrect reasons plus inappropriately handling disputes. ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

April 11, 2016 - I had a PayPal credit line through - - Bank. I opened the account several years ago when I was offered a " special discount '' for making a purchase. I used it possibly -3 times and always paid the credit line off quickly. Beginning last - -, - through - -, - approximately 45 transactions were made using my line of PayPal credit : none were done by me. I contacted PayPal in early - after pulling up my account statement, and asked about the transactions. First I wanted to know why I was never contacted about these? In the past when using my regular PayPal account, ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

April 11, 2016 - Paypal has restricted my virtual payment account and is holding my funds for 180 days. They state that - of my transactions did not follow policy but fail to cite specific text from a user agreement or terms of service. They claim my funds are being held in case of chargebacks or buyer complaints, however I have not received payments to this account over the past 180 days that would warrant the necessity of such coverage. ...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

April 9, 2016 - I purchased and item from a merchant and used PayPal to pay because of the buyer protection program, I received the item 30 days later and damaged. I contacted the seller and did not respond I filled a dispute with PayPal, unfortunately they did not investigate the case and decided it in favor of the Seller. I sent the pictures of the item showing the damage and the email from the seller who later had accept to refund money based on the damage, I was surprised that PayPal would insinuate that they can not rely on information provided by me, yet they can rely on information provided by the sell...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

April 9, 2016 - Have had routine issues with a paypal account with attached line of credit. Customer service is impossible to contact. Account has been closed and reopened without my authorization. History of unauthorized transactions on the account. I want all my paypal accounts closed, future account openings with my social security number block from their systems and all disputed transactions credited in my favor. ...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

April 3, 2016 - the " loan '' was induced by fraud. As there was not full disclosure to the material fact ( s ), In order for any contract to be valid, there must be 'full disclosure ', 'good faith ', 'valuable consideration ', and 'clean hands '. Which amounts to ; 18 U.S. Code 656 - Theft, embezzlement, or misapplication by bank officer or employee. 1 ). I was not told that the Federal Reserve Policies and Procedures and the Generally Accepted Accounting Principles ( GAAP ) requirements imposed upon all Federally-insured ( FDIC ) banks in Title 12 of the United States Code, section 1831n ( a ), PROHIBIT t...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

April 2, 2016 - I have had a PayPal credit account for a number of years. I 've never had any issue with it until its recent departure from eBay. Since then, it has been impossible to maintain my account as my automatic payments from my checking account do not show up when I login to check my balance. All I can see are payments I 've made directly from PayPal. I recently changed bank accounts and made multiple attempts to change it on PayPal for a $99.00 payment due on - -. Every attempt was met with a error notice. I finally contacted PayPal and waited on the phone for 25 minutes before being able to...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

March 31, 2016 - I have - accounts with Paypal. - of which had a negative balance as a result of a disputed transaction unrelated to PayPal directly. PayPal deducted funds from the account with a positive balance to satisfy the account with the negative balance. I have no issue with this. However, PayPal has refused to lift the hold on my account with the positive balance, only sending me canned responses to my demand that they lift the hold on my account. They are preventing me from accessing my funds. They keep asking I call them, however, I advised them that I do not wish to speak with them on the te...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

March 22, 2016 - My account has been permanently limited ( closed, for all intents & purposes ) by PayPal for an ex post facto rules violation. They state that they will send me information on how to withdraw my account balance in 180 days. ...

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PayPal Holdings, Inc. Bank account or service account opening, closing, or management

March 20, 2016 - I have called Paypal no lie over 30 times and have been placed on hold anywhere from 20 mins to 3 hours at a time with no check backs. I opened a dispute or - the wrong way. I have since resolved all issues with the individual companies from -. There should be no disputes currently opened with paypal. I have called ever since and they laugh at me, do not treat me like a person for complaining against them. It is now hurting my credit and I ca n't use paypal. I just called again today, please pull the call records, I have them from -. I am calling from - to all numbers I have to pay...

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PayPal Holdings, Inc. Bank account or service deposits and withdrawals

March 18, 2016 - This is what I wrote paypal : Dear Paypal, I am respectfully requesting that the hold on my funds/account be lifted and my funds returned to my bank account in the amount of $2200.00. The - charge backs have been canceled by the cardholder, which I confirmed on the phone with the cardholder and his bank/card company, - -, on - - 2016. I am not necessarily requesting that my account be re-opened or allowed to continue to use PayPals service, as I have already taken my business to a merchant provider and I am no longer in need of PayPal 's services. I have previously request...

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PayPal Holdings, Inc. Bank account or service making/receiving payments, sending money

March 4, 2016 - PAYPAL does not accept my - - - [ issued by the US treasury for my VA - Pension ] I have NO problems on ANY other website PAYPAL has been non-responsive to provide a " WHY '' I hope this has nothing to with me being - or a Veteran - - ...

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