PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Account opening, closing, or management West Virginia

PayPal refuses to close my account stating they require documentation from my credit card about a charge-back. ( Case # - ) The charge-back was requested due to the following fraudulent transaction on eBay on which the item was not received. eBay has closed the seller 's account after an investigation of over - fraudulent transactions from this seller and PayPal has refunded the transaction 's amount of $36.00 to my credit card following their investigation. Seller 's Name : - - Seller 's Email : -- Seller 's Transaction ID : - Transaction Date : - -, 2016 Transaction Amount : - $36.00 USD Your Transaction ID : - Case Number : - Buyer 's Transaction ID : -

PayPal Holdings, Inc. customer in West Virginia
Jun 06, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Consumer disputes how PayPal Holdings, Inc. handled their complaint

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20163/20164/20165/20166/20167/20168/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Account opening, closing, or management46.7%20.0%33.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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