PayPal Holdings, Inc. Bank Account Or Service Complaint

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Making/receiving payments, sending money Florida

On - -, I had - items on my eBay shopping cart in order to be purchased. The eBay system divided the purchase in - sets of - items each -. The first set for the amount of $450.00. During the checkout of the first set, I chose to pay by PayPal Credit which had - options, 6 months to Pay and Easy Payments Plan of $42.00 for 12 months. When I pointed out the Easy Payments Plan I had to log in to my PayPal account in order to ask for credit approval which after about - seconds was approved. The PayPal credit option was active ( not grey ) and pointed out with a big blue dot and I was able to press the button, Confirm and Pa, which I did. Then, I did the same process for the second set of - items for the amount of $880.00 which also was approved to be payed using PayPal Credit-Easy Payments Plan of $42.00 for 24 months.


not, I chose PayPal Credit which appears on eBay files. On the other hand, - items belonging to the second group transaction were paid using PayPal Credit and the - others are freeze, they appears as bought but no estimate delivery available. I called to eBay and they said the Payment method I used was PayPal Credit and in order to clarify the situation I had to call to PayPal. So, I have called many times to PayPal Credit and first time they said that I had used instant PayPal and they gave me a letter where they say to my Bank, " the customer unintentionally used their bank account instead of PayPal Credit to fund an instant PayPal payment '' which is not true. Then they said that I had not credit and for that reason my back up account was charged. Currently, I continue receiving promotional mail about PayPal Credit Easy Payments and I still continue being approved to pay using PayPal Credit-Easy Payments Plan. Why PayPal offers false expectations? Their Computerized system is failing and the users are not responsible for that.