PayPal Holdings, Inc. Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

PayPal Holdings, Inc. Bank account or service department,

Other bank product/service Deposits and withdrawals Michigan

Refusal to provide refund I made a purchase using Paypal Credit. The merchant was - and I order - items and was supposed to receive them expedited. I filed a complaint with Paypal Credit case # - when I had not received my items in two weeks. About a month after the original purchase - sent me - items that were completely different than what I ordered. Meanwhile Paypal closed the complaint stating the seller had provided shipping information. I immediately contacted Paypal who told me that he correct the issue and I would be receiving a full refund of my -. That was over two weeks ago. Every since then I have been getting the run around. They told me that I needed to file a complaint about the company, which they never mentioned this during the initial call. I did so with the - Complaint Id : - and Paypal still closed the case. I have sent them several emails and have not received a response. I want a refund plus the interest I would have received if they had returned my money when I initially requested it plus the interest they are charging me on Paypal credit!

PayPal Holdings, Inc. customer in Michigan
Apr 20, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Consumer disputes how PayPal Holdings, Inc. handled their complaint

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Deposits and withdrawals45.0%10.0%45.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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