Review and analysis of over 169 Savings Account complaints against Citibank
Citibank consumers have reported over 169 official complaints related to Savings account. Out of the 169 consumer complaints against Citibank, 15% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Citibank Bank account or service account opening, closing, or management April 4, 2017 - On -/-/- I responded to a flyer mailed to me by Citibank and offering me $400.00 if I would deposit minimum of $15000.00 into a new checking OR savings account and leave it for four months. You were to qualify for the $400.00 in the first 30 days, and then leave the account alone for 90 additional days to be able to retrieve your money. I did that at the - Branch in -. CA. on -/-/- and on -/-/- I should have had the $400.00 available to me to withdraw if I wanted to. It is now almost a month later, -/-/-, and no money. No $400.00. I was told I was the only o... |
Citibank Bank account or service account opening, closing, or management March 24, 2017 - I would like to file a formal complaint with your office regarding extremely poor customer service I have received from your customer service department of Citi Priority. As well as your executive response unit with -, who has not returned numerous calls and emails left at his office. - I have been a loyal citibank client since 2007. I currently am a Citi Priority account holder, and have received extremely poor, horrible customer service regarding overdraft fees charged to my account. I am currently residing abroad in -, and travel back and fourth to - frequently. I was recently ... |
Citibank Bank account or service account opening, closing, or management March 21, 2017 - I closed my accounts, both checking and saving, with Citi on -/-/- at a branch in -, but was notified on -/-/- that my saving account was still open and that there was some leftover fees. I believe this was a mistake which should have been handled properly on -/-/-.... |
Citibank Bank account or service account opening, closing, or management March 20, 2017 - Citi Bank had a promotion requesting general public to open saving account, maintain the required balance for 3 months and receive the cash bonus. Through their promotion page, I enrolled, opened the account and maintained the required balance. Citi bank promotion page did not say it was a targeted promotion. 3 different citi bank phone representatives confirmed that I have met the requirements of the offer and even gave me a date that by -/-/2016, the cash bonus will be credited into my account. On inquiry in -/-/-, I was first told that it was a targeted promotion. When I proved that ... |
Citibank Bank account or service account opening, closing, or management March 13, 2017 - Citigold customer service has sent a letter denying my $400.00 promotion for opening a savings plus account and depositing - with them. Every representative officially has confirmed that i should be getting the $400.00 promotion in my account. I am including proof of that as well. My frustration is that after waiting for 6 months, citi has declined paying out the promotion. I would like to be compensated for all the inconveniences in additon to the $400.00 promotional offer.... |
Citibank Bank account or service account opening, closing, or management March 12, 2017 - I opened a Citi bank saving account prior to -/-/2016 ( during the promotion period and applied with promo code ) and transferred the required fund on -/-/2016 ( within 30 days of after account opening ). I was supposed to receive $400.00 bonus for opening a saving account provided that I maintain a $ - balance for 90 days with initial $ - new money. However, after 90 days ( since the transfer ), I still have n't received the bonus. I did some research online and found many people who signed up for Citi bank promotion did not receive the bonus either.... |
Citibank Bank account or service account opening, closing, or management March 9, 2017 - This is a complaint about a promotional bonus not being credited, in violation of the terms and conditions provided to the customer ( me ) at the time of enrollment. I opened a Citi Savings Plus account in -/-/- after enrolling in a promotional offer, offer code -. Per the terms and conditions provided me at the time, I expected that my account would be credited with $300.00 within 90 days of -/-/- if I deposited $25000.00 to $50000.00 by -/-/- and kept at least that balance through -/-/-, which I satisfied. However, 90 days later ( -/-/- ), the $300.00 pr... |
Citibank Bank account or service account opening, closing, or management February 23, 2017 - I accepted an offer through a public website ( offer code # - ) promising a cash bonus for depositing a certain amount of money in my existing savings account and keeping it on deposit until -/-/2016. After completing all offer requirements and being told by multiple customer service representatives that I would receive the bonus " soon, '' it now appears that Citi does not intend to honor the offer. Written documentation of the offer and compliance with its requirements is attached.... |
Citibank Bank account or service deposits and withdrawals February 23, 2017 - In - my money in savings account number - with Citibank was fraudulently withdrawn. On my protest, Citibank credited the money back into my account. Since I do not live in USA I instructed Citibank to block the account ( which obviously had been compromised ) to prevent further abuse until I identify myself in person. In -, I visited the bank and to my utmost surprise, withdrawals were again carried on the account, In response to my inquiries, Citibank stated that after my account was credited with the previously disputed withdrawals of -, the account was again debited in -. Ci... |
Citibank Bank account or service account opening, closing, or management February 14, 2017 - Hello. I am Citibank checking customer since -/-/-. On -/-/-, I signed up for Citibank savings account ending - via the banner offer which i an attaching as a PDF printout. After signing up for the account i called Citibank and the representative assured me that i will get the offer. As per offer, i am supposed to receive $300.00 for keeping $25000.00 or more until -/-/-. I kept more than $25000.00 in the account till -/-/- but now Citi bank is saying that i am not eligible for the offer They are saying that i was not targeted. The PDF printout states that i was en... |
Citibank Bank account or service deposits and withdrawals February 10, 2017 - I filed a complaint with the CFB against Citi Bank regarding a $300.00 bonus that Citi initially refused to pay, but was later honored. The day they credited my bonus ( -/-/17 ), I initiated a transfer to move the funds to - Bank. The amount of my deposit plus the $300.00 bonus was $10000.00. I transferred the funds. I logged into Citi on -/-/17 and noticed the account was overdrawn by $34.00 ( the exact amount of the fee ). I later discovered that Citi does not make pending credits available for withdrawal until posted. I do n't agree with this since the amount the amou... |
Citibank Bank account or service account opening, closing, or management February 8, 2017 - I had opened Citibank Savings account under a promotion which gave $350.00 if I deposited more than $25000.00 between -/-/2016 and -/-/2016 and kept the money till -/-/2016. I fulfilled the requirement and was waiting for the bonus to arrive. I also verified with the customer service agent at Citi that I qualified for the offer and they confirmed it saying I should receive it within 90 days of completing all the requirement. However, I got another message from Citibank saying that I will not be receiving the bonus as I do not qualify. I have attached the offer terms which I signed... |
Citibank Bank account or service deposits and withdrawals January 28, 2017 - I opened a new citibank account under the provision of a promotion. New accounts with deposits of - or more and deposited past 90 calendar days would be eligible to receive a $300.00 bonus. After leaving - in my new citibank account, I called 4 times to citibank after the 90 days when I did n't see the promotion of $300.00. I need CFPB to step in to assist. I spoke with 4 separate phone operators and received 4 different dates and still no money.... |
Citibank Bank account or service account opening, closing, or management January 23, 2017 - I opened a CitiBank - Savings account with $25000.00 on -/-/- with new money to Citi. I opened the account under a special offer, which states that I will receive a $300.00 cash bonus as long as the money is deposited between -/-/- and -/-/-. The deposit should also be maintained until -/-/-. I met this requirement and kept the funds in the account until -/-/-. After not receiving the funds, I opened a case with Citi on -/-/-. The case number is -. Since opening the case, I 've also spoken to several people who have been unable to... |
Citibank Bank account or service account opening, closing, or management January 12, 2017 - The complaint that I am filing is for Citibank refusing to honor and distribute funds for a promotion that was advertised through -/-/- and -/-/-. This promotion required a customer to " open a new consumer checking account in the ... .Citibank Account Package by -/-/-, make a deposit of $15000.00 or more in new-to-Citibank funds in to [ the ] new checking account ... within 30 days after opening the new checking account and maintain a minimum balance of % - for 30 consecutive calendar days following the date [ the ] qualifying deposit [ was made ]. '' Per the offer terms, ... |
Citibank Bank account or service deposits and withdrawals January 9, 2017 - Citi Bank has denied me access to my checking account where over $1500.00 is fudned. 1. Can not bill pay 2. Can not transfer money in or out 3. Can not view charges or transactions or statements. Unethical and unprofessional conduct of Citi Bank continues. 4. Bills will be LATE payment due to lack of access to funds Can not CALL and can not login online. Citi Bank is RUTHLESS!! DEMAND - APOLOGY and... |
Citibank Bank account or service account opening, closing, or management January 8, 2017 - Denied a promotional offer for new money in a savings acctg. Major bank with minor customer service. Latest response was that I was ineligible due to not receiving offer in mail while I was offered this promotion in person from their bank representative. Have spent several visits to branch office, hours on the phone, and countless time with chats and emails with extremely long turn around time for any answers to this problem. Was told in branch, that this unfortunately business as usual and I am one of many with similar problem with same representative.... |
Citibank Bank account or service making/receiving payments, sending money December 26, 2016 - Hi my name is - - and i have a few issues going on at once and i need help as i am - and have many Health issues going on at once.In - i went to court because of Lawyers - and i filed with civil court to have them discharged or in my case to have the Judge Vacant the Dockets because i explained i had no idea what they were and because i have been - since -.That they were not mine.And then i received a letter in the mail from - County Court in New Jersey from the Judge that they did in fact Vacant the order and i thought all was said and done.Then i had a Breach on on my... |
Citibank Bank account or service deposits and withdrawals December 17, 2016 - To whom it may concern : I am writing to bring to your attention an urgent matter : the failure of my bank, Citibank, to credit to my personal savings account a $2000.00 cash deposit. -/-/- I entered my Citibank branch, located at - - -, in - -, New York, to make the above-referenced deposit. The time was between - and -. As required, I swiped my bank card and entered my PIN code in front of the teller, handed over the $2000.00 in $100.00 bills to the teller ( - - ), was issued a receipt as proof of the deposit, and departed the bank. There was nothing o... |
Citibank Bank account or service account opening, closing, or management December 14, 2016 - I am a Citibank customer and I had signed up for an offer to transfer a certain amount of money ( that is new to bank ) between - - 2016 and - - 2016 and maintain that balance through 3 statement periods after that ( - - 2016 in my case ). The offer was that Citibank would pay bonus interest of certain dollars to my account if I satisfied all the criteria ( within 90 days of end of statement period when I qualified for the offer ) - so they had time until end of - 2016 statement period to pay me the promotional interest. I received confirmation from Citibank that I have ... |
Citibank Bank account or service account opening, closing, or management December 5, 2016 - When I opened a Citibank checking account, the bank was pretty adamant I open a savings account as well, which I did. My understanding was they were to be linked. I recently noticed that although I usually keep over $10000.00 balance, in the checking account, I am being charged a $25.00 service charge for the savings account which is usually only several hundred dollars..I believe it was a bank error in not linking the accounts. I spoke with them today, and requested retroactive credit, but they would only credit the current month 's charges. While it is true that I probably received state... |
Citibank Bank account or service account opening, closing, or management December 2, 2016 - I opened a savings account with CitiBank ( hereinafter " the Bank '' ) in response to the Bank 's mail offer. Under the offer, the Bank promised to provide me with a cash bonus of $300.00 if I fund my savings account with a deposit balace of $25000.00 - $49000.00 by -/-/16 and maintain the minimum deposit until - -. I have met all the requirements, but I have not received any promised cash bonus from the Bank as of today.... |
Citibank Bank account or service account opening, closing, or management December 2, 2016 - In - 2016, CitiBank advertised a promotion that if you put $50000.00 in a Gold savings account that in three months, you would receive a bonus of $500.00. It is now - 2016, and no credit has been made to my savings account. I have submitted numerous inquiries to the bank and they have been denied. I also contacted their executive response unit three times and received no response. I feel that these are deceptive business practices and other individuals across the nation have complained about this practice.... |
Citibank Bank account or service deposits and withdrawals October 27, 2016 - I opened a checking account of $100.00 on -/-/2016 and savings account of $15000.00 on -/-/2016 at Citibank in - -, California. In - instances I used a check from my personal checking account at -. - cleared the same night. My - checking account was debited by $100.00 on -/-/2016 and $15000.00 on -/-/2016, nevertheless Citibank only posted $10.00 available in each case. I called customer service and also - - branch manager - to let them know that my checks cleared and they needed to credit my Citibank accounts accordingly. Citibank p... |
Citibank Bank account or service account opening, closing, or management October 25, 2016 - Citibank, even though certified my - status, knowing I am non-taxable person, still violate the law to charge me tax. I report to phone customer service and they stated I have to work out with banker in branch. I asked to banker, he did see I am certified and he did submit the request for me, and the case just closed and none of them give me reason of violation, yet they do not return the un-existing tax at all. In addition, I join their checking promo while I open the account, I finished the requirement, and I do not get what they listed " offer " there. I feel frustrated about Citi work.... |
Citibank Bank account or service account opening, closing, or management October 15, 2016 - I am a customer at CITI Bank, - - - -, - -, - - Every 4- 5 months CITI offers a " bonus '' on your interest if you deposit $25000.00 or more. They say they will pay the bonus 90 calendar days after the deposit. I have enrolled in this promotion several times. Each and every time they do NOT pay the bonus and I have to call and argue with them Often they can not even find the program, but eventually they have gotten paid after they do an " investigation. '' Earlier this year they offered another program - ( see attached ) which I enrolled in and I deposited $25000.... |
Citibank Bank account or service deposits and withdrawals October 12, 2016 - Citibank frequently offers special promotions for depositing " new to bank '' funds to new or existing accounts, holding a specified amount of the funds for a specified duration of time, then the bonus described in a promotion is to be deposited into the account. Year after year, I participate in these promotions, I always fulfill the terms of the advertised promotion, yet consistently the bonus is NOT deposited into the account automatically upon the completion of the promotional terms. I have screen images, photos and correspondence regarding this issue going back several years. I always end... |
Citibank Bank account or service account opening, closing, or management October 4, 2016 - I opened checking and saving accounts at Citibank on the phone. The rep said to expedite the matters to go to the branch, present ID, sign necessary forms and deposit the money. So I did. A week later it turned out they were missing a copy of my ID I presented in the branch. But they kept quiet until I called them on the phone asking about access to my money. Eventually they sent me an email with a form for ID copy so I had to fax the image of my ID with the form. After that they sent me an ATM card. But when I registered it I discovered that the access to the savings with the entire amount ( ... |
Citibank Bank account or service account opening, closing, or management October 3, 2016 - I want you to contact Citibank and - - - of Citibank, - and ask him why my online Dollar Account is still not activated after i paid all the fees they had asked me to pay.I paid >= $1,000,000 for the online dollar trust Fund account and $500.00 for the Authorization and Activation fees which Citibank and - - - of Citibank, - ask for on the - - 2016 and then Citibank and - - acknowledged receipt of my payments fees and said they are working on my Online account, but to date nothing has not been fixed.I want Citibank and - - to be exposed and also i ... |
Citibank Bank account or service account opening, closing, or management September 28, 2016 - I would like to file a claim regarding my Citibank Saving 's promotion. I logged into my account and saw this promotion in -. Then I clicked the link in the promotion to enroll. I also called the phone number provided in the promotion, and sent a secure message to Citi customer team to confirm. Both service representatives confirmed that I successfully enrolled into this promotion, and I should receive the bonus after I completed the requirements. As stated in the terms, this promotion is valid for my existing Citibank Saving account. Here are the terms for the promotion offer I enrolled ... |
Citibank Bank account or service account opening, closing, or management September 17, 2016 - On -/-/2016, I opened a new Citibank saving account in a branch with $ -. Because, I was told that if I bring new money to Citibank, I 'll get some free bonus - $400.00 - So, I get better returns that what I 'm getting in my other bank. I have contacted the bank in person ( the branch that the account was open ) and never available, online and phone - they are not able help. The bonus have not been deposited and per online and phone representative, the account was not setup for that. They are asking for a promotion code. I honestly did n't know about promotion code or something like tha... |
Citibank Bank account or service account opening, closing, or management August 31, 2016 - Citi bank applied a service fee to my savings account that was not previously applied with no prior notification. As a result of this fee, then then applied an additional overdraft fee, for a total of $59.00 in fees in expected fees.... |
Citibank Bank account or service account opening, closing, or management August 6, 2016 - Citibank lied to me about a promotion I called Citibank on -/-/- morning at - - - and they converted my Day to Day Savings Account to a Savings Plus account and assured me that I was enrolled in - Promotion offer - I called once more on -/-/-to confirm and I was assured that I was enrolled On -/-/-, I called again to confirm before transferring the money and then their story changed. They said they can not confirm if I was enrolled or not and said they will call me the next day to confirm. On next day, they called me to say that I was NOT enrolled in the above pro... |
Citibank Bank account or service deposits and withdrawals July 15, 2016 - Citibank charged me a returned check fee on a paycheck citing " unable to locate account '' as the reason. This does not make sense, as they were provided the original, undamaged paper check. Other payroll checks submitted to Citibank at exactly the same time as the problem check also originating from the same employer/same account were successfully deposited into my newly established savings account ( opened -2 weeks ago ). As this error is due to Citibank 's lack of thoroughness and the actual check was in their possession, I feel that fees generated by their inability to locate an acco... |
Citibank Bank account or service account opening, closing, or management July 13, 2016 - I was provided a marketing brochure from Citibank stating that I can earn a $400.00 cash bonus with a new account and qualifying deposit. It says open to see the details. On the inside of the brochure, if states you can earn a $400.00 cash bonus if I open a consumer checking account by -/-/2016 and deposit $15000.00 or more within 30 days of opening the account and maintain a minimum balance of $15000.00 for another 30 days, I will collect the bonus of $400.00. I just went to the Citibank branch and they informed me that I have to leave my money in the account, not for 60 days... |
Citibank Bank account or service deposits and withdrawals July 6, 2016 - I opened a new CITIGOLD saving account on -/-/- with their promotion : Earn $500.00. 1 ) open the account before -/-/- 2 ) deposit $50000.00 WITH 30 DAYS. 3 ) MAINTAIN A BALANCE OF $50000.00 FOR NE-T 30 DAYS TO RECEIVE $500.00. My account opened on -/-/- deposit $50000.00 at same day AT - - -, - OFFICE, and still have balance $50000.00 plus BUT HAVE NOT RECEIVE MY $500.00 yet. If I refer a same citigold costumer I will get a $100.00 each. I did for - person - - - in -, - - and - - in -, -. CITIBANK ... |
Citibank Bank account or service account opening, closing, or management June 23, 2016 - I had applied for a CitiGold Checking account on -/-/- under a promotional offer. The promotional offer stated that I would receive - - - Advantage miles by spending $1000.00 on my debt pin-enabled card in transactions within 3 months from account opening. I also needed to make - bill pays with the account in separate months. I completed all of the requirements within the three-month time frame ( completed on -/-/- ) and then confirmed multiple times with the consumer service team at Citi that I was eligible and had met the terms of the promotion for which I sig... |
Citibank Bank account or service account opening, closing, or management June 20, 2016 - I am filing a complaint against Citibank regarding my Savings - account ( ending in - ). I check my online banking balances every day, and on - -, 2016 I noticed that the balance on my Citibank - Plus account was $490.00 which was $4.00 short of the $500.00 balance on my account the day before. I found this odd since according to Citibank online banking, there were no transactions posted or pending that took place to account for this $4.00 difference. I sent a secure message to Citibank through online banking, and on - -, 2016 I received a reply back from a Citiba... |
Citibank Bank account or service deposits and withdrawals May 18, 2016 - On - -, 2016 I have disputed Citi Bank 's response which never addressed customer 's complaint at all. It 's absolutely NOT possible to continue my banking experience with such type of bank who has numerous prohibited banking practice. I am asking this bank to provide me their CEO 's name and address, so I can take court action against this bank who took my savings away. Due to the different issues I complained about ( see attached evidence ) I am asking this bank to pay all my losses : promotional bonus at least $900.00, thank you points -, my own money losses $280.00 due to ille... |
Citibank Bank account or service deposits and withdrawals May 14, 2016 - On - -, 2016 I found out that CITI bank illegally charged me $280.00 from my personal savings plus acct. I had already filed a complaint against CITI bank per my previous complaint for total - different issues including fraud, unsafe deposit, fail to pay promotional bonus $900.00 and thank you points -, illegally put - charges each for $64.00 to my savings plus acct which never occured any monthly fee before. Plus a $25.00 fee due to theft and unsafe deposit happened transfer fee. I can not stand CITI bank illegally charged me another $280.00. This bank never brought ... |
Citibank Bank account or service account opening, closing, or management May 7, 2016 - Hi, I signed up for the Citi Gold account and at the time of sign up used the sign up code I had been given for the - - - promotion. I contacted Citi several times and asked them every time to confirm that I was registered with this promotion, they confirmed that I was. I have screenshots confirming this. When I fulfilled the requirements for the promotion, I confirmed with Citi, and they said I had done the required steps to receive the points. At no point did Citi tell me that I was not eligible or that the promotion was not tied to my account ( in fact, they told me the opposit... |
Citibank Bank account or service account opening, closing, or management February 5, 2016 - A manager at Citibank in -, CA offered me - different promotional bonuses ( - bonus of $800.00 and a - bonus of 5 times the current interest rate ) if I opened a checking account with $100.00 and a savings account with $200000.00 and kept the money in the accounts for 90 days. ( She also talked me into applying for a Citigold Double Cash Reward credit card and told me it was a Visa card, which I needed. When I received the credit card, it was a MasterCard, not a Visa card. ) After the 90 days, I finally received the - bonus of $800.00 but the branch said they had to file... |
Citibank Bank account or service deposits and withdrawals February 4, 2016 - My Bank transferred funds from - account to another without my authorization. My Bank transferred funds from my saving to my checking. Can a Bank do that, especially when they offered " overdrawn protection '' and I declined! ... |
Citibank Bank account or service deposits and withdrawals February 2, 2016 - I - - - in sound mind legal attorney legal - acc # at citibank route # and account with address - - - - and account with old address - - - - - - citi bank never placed my - acount in my - - acount and never reseved my statement forward to me with a - dollar shopping spree from - ... |
Citibank Bank account or service deposits and withdrawals February 1, 2016 - On - - of 2015 my savings account at Citibank was hacked into. - unauthorized withdrawals of $500.00 and $300.00 were made by unknown individual. The problem was reported to Citibank via the phone the next day. The bank declined liability for this and have not reimbursed me for this loss. According to the research I have done, they are responsible to reimburse me for my loss, but they are denying. ... |
Citibank Bank account or service account opening, closing, or management January 12, 2016 - I opened a citibank saving account, because there was a $25.00 promotion around -/-/- or -/-/-. I contacted citibank many times and it seems citibank does n't want to honor this promotion. ... |
Citibank Bank account or service deposits and withdrawals December 5, 2015 - Open a Citibank 's - checking to earn $400.00 Cash Bonus with promotion code - good through -/-/2015. The - is their premier banking relationship with priority service, preferred rates, and exclusive savings and rewards. Other benefits with banking with Citibank includes over - fee-free ATMs nationwide, free online bill payment with Citibank Online, and free mobile banking with Citi Mobile. Offers available for accounts opened online, at your local branch and by phone. To apply by phone, call - with the promotion code above. Citibank - $400.00 Cash Bonus : Sign u... |
Citibank Bank account or service account opening, closing, or management December 3, 2015 - bait and switched savings account and money market account resulting in fees if minimums not met ... |
Citibank Bank account or service deposits and withdrawals November 7, 2015 - I have a Citibank Checking/Savings account. On -/-/15, I deposited a check which subsequently bounced. I was charged - dollars due to the checking account that was providing the source of funds having insufficient funds. I believe that this unfair and fraudulent ; since, I am unaware of whether the check I received will clear or not. Being the recipient, I should not be held responsible for the failure of another person 's mistake. ... |
Citibank Bank account or service deposits and withdrawals October 6, 2015 - I have a checking and saving account at - Bank. On - -, 2015 I canceled a recurring debit of $490.00 payment from a company by the name -. Meaning I no longer authorized for payments. I do n't owe - I canceled my contract with - in - 2015. On - -, 2015 I had a direct deposit cleared, the canceled payment of $490.00 was debited from my saving account on the - -, 2015 but, back posted on - -, 2015. The funds was not in my account on - -, 2015. - Bank knows I have direct desposit bi-weekly so, the payment cleared and I was charged a fee for not ... |
Citibank Bank account or service account opening, closing, or management September 30, 2015 - My citibank savings account was wrongfulky closed. The last transaction I made from that account was in - of 2015. The first telephime banker told me the account was closed in -. I explanined to him that I used to have - citibank accounts that I closed and I reopened - new accounts He said that lettera were sent oit. All I know is that I never got a letter for my new savings account to be closed. I am exteremely upset because I no longer have access to my account Futhermore Im a - student and do not own a car so it not just easy for me to go down and open another one when access... |
Citibank Bank account or service account opening, closing, or management April 30, 2015 - Citibank Texas NA was sold to - - - on - -, 2015. On - -, 2015 I visited the branch on - - - T- and learned that the bank was being sold. Due to my personal needs and my desired relationship with Citibank I wanted to know how to not have my accounts sold. I was told that I had the right to opt out and was provided a form to sign for that specific purpose. I was not provided a copy of this signed document by the branch employee ( I was in an office not at a teller window ). Part of my relationship with Citibank is access to money via their Citigroup while I am -... |
Citibank Bank account or service account opening, closing, or management April 10, 2015 - In - of last year I opened a new account with a requisite $50000.00 to take advantage of the promotion that the customer service person mentioned to me ( while I was in the bank on another matter ). I did open a new account and brought $50000.00 'new ' money into it ( broke it out of another very good paying interest account with a credit union ) .The promotion indicated that I would receive a bonus $400.00 after three months of 'new ' money in a new account. In - of this year I called customer service asking when that bonus would be available, having left the deposit untouched sin... |
Citibank Bank account or service account opening, closing, or management April 2, 2015 - Due to a Regulation D '' violation ( too many transfers ), my savings account through Citibank , N.A . was closed on - -, 2015. All correspondence up to that point indicated that the funds from that account ( $4100.00 ) would be transferred over into my Citibank checking account. It it currently - -, 2015 and those funds are nowhere to be found. Every Citibank representative with whom I have spoken has given me a different answer as to when I can expect to receive them ( including the - week when no mention of a check was made, whatsoever ). At this point, I have absolutely n... |