Review and analysis of 56 consumer complaints against Toyota Motor Credit Corporation
Out of the 56 consumer complaints against Toyota Motor Credit Corporation Debt Collection, 18% were disputed by the consumer (i.e. the consumer was not happy with how Toyota Motor Credit Corporation responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against Toyota Motor Credit Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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Toyota Motor Credit Corporation managing the loan or lease June 8, 2016 - I made my payment on time for -/-/- and -/-/2016 with Toyota Motor Toyota reported to the - credit bureaus that I was 60 days late -/-/2016 and 30 days late -/-/2016. I called Toyota and they said that they see that I did make my payment on time both months and that it is an error. I disputed it and Toyota is stating that they are reporting it correctly. This error dropped my credit scores over - points now I am being denied credit everywhere... |
Toyota Motor Credit Corporation managing the loan or lease May 28, 2016 - Around -/-/- I leased a vehicle with Lexus Financial Services ( " LFS '' ). I had several issues with LFS - which I 'm currently going to address the last ( I may file a complaint at a later problems due to other issue with LFS ). Around -/-/-, I traded the Lexus in on an Audi ( - - in Ohio ). At the time a payment to LFS was pending being credited to my account ; therefore, I was unsure of the exact pay off amount. I signed the paperwork with - to payoff the Lexus for $17000.00. I later received voicemail ( s ) from - including LFS would n't provide - the payoff i... |
Toyota Motor Credit Corporation managing the loan or lease May 24, 2016 - I recently returned a lease to Lexus, which was financed through Lexus Financial Services. As part of the negotiation to return the lease and enter into a new lease, Lexus agreed to settle the remaining balance on my account. The account had a balance of $1800.00. Lexus applied a waiver for that amount to my account, which I can see is posted on -/-/2016 when reviewing the online account history. However, I recently received a notice from Lexus Financial Services indicating that I owed a balance of $1800.00. The notice was dated -/-/2016 and indicated that I needed to pay that ... |
Toyota Motor Credit Corporation taking out the loan or lease May 18, 2016 - I had automatic payments set up from my checking account for my car leasing with Toyota financial Institution. I changed my car on - -, - payments were pending ( - - and - - ) but as part of the agreement, my old car was paid off. Despite this agreement, and verbal notification with Toyota financial Services - weeks ago, they withdrew $300.00 from my account yesterday. I want my money back. This financial institution should be punished.... |
Toyota Motor Credit Corporation taking out the loan or lease May 17, 2016 - Car - -/-/16 in which the other driver was at fault. Toyota Financial Services representatives ( more than - reps ) and also in writing ( several ) stated to the driver at fault 's insurance company, -, a payoff amount that was incorrect. The amount was incorrect by $500.00. Toyota Financial Services representative, - -, promised on -/-/16 to issue the $500.00 to my husband and I. - - does not return calls and when I can actually speak with him, he promises to call back to let me know the status and as of today I have still not received the $500.00. He ha... |
Toyota Motor Credit Corporation cont'd attempts collect debt not owed debt was paid May 16, 2016 - In - - I turned in lease of a - - -. The car was washed and they sent me a bill for - $900.00 to clean up. I did not pay. later they put they amount on my credit report, and as of - they sent a - to the IRS and a copy to me as this sum to be take as income when I filed my Fed taxes. I sent a copy of the form by letter to all the credit reporting agencies, and requested the account be adjusted and removed from file. It was done so several times by the reporting agencies but Toyota Credit electronically continues to accept the status quo. I wrote Toyota Corp. Credit req... |
Toyota Motor Credit Corporation managing the loan or lease May 15, 2016 - Lexus/Toyota mistakenly sent my account to collection for $400.00 ( for a missing key ). I returned all keys when I turned in my vehicle to Lexus dealer at end of lease on -/-/-. Lexus then confirmed from paperwork that was sent from Lexus dealer on the day I returned the vehicle that it shows - keys were returned to Lexus dealer by me so Lexus waived $400.00 from my account. Lexus then issued a letter on -/-/- ( as attached ) that shows - balance per my request. I contacted Lexus the day I received a collection letter ( please see attachment ) and asked them to re... |
Toyota Motor Credit Corporation managing the loan or lease May 13, 2016 - I financed the purchase of my Toyota Corolla - in - - through Toyota Financial Services. I paid off the loan at the end of - - and took delivery of the Certificate of Title from Toyota Financial Services on - -, -. I was however, shocked to read their attached letter which clearly stated that " We encourage you to re-title the vehicle immediately upon receipt of the title/lien release document since all records maintained by your state of residence will continue to reflect our lien on the vehicle until you do so. '' I called Toyota Financial Services to complain that th... |
Toyota Motor Credit Corporation managing the loan or lease May 7, 2016 - My auto loan statement from Toyota Financial Services does not include the interest accrued to date. I believe that this information is supposed to be shown on my statement ( see attached ).... |
Toyota Motor Credit Corporation managing the loan or lease May 5, 2016 - I experienced identity theft and notified - -, -, -, - and Toyota. They have reported to the credit reporting services that upon investigation, they had decided that I was in serious delinquency even though they knew about the identity theft. After notifying them of the theft, the thief was able to open a credit card at - - under my name and rack up additional debt. I immediately informed them that I did not open this card and had they looked at my account, they would 've been able to identify the continued identity theft. Instead, they took more than $6000.00 out of my ... |
Toyota Motor Credit Corporation managing the loan or lease May 4, 2016 - BACKGROUND INFORMATION : I took over a 3-year lease on a - Toyota Corolla from my brother-in-law, who no longer needed the car due to his relocation for a PhD program. I agreed to carry out the remaining 10 months of the lease agreement. After paying Toyota the lease transfer fees, I noticed problems in my credit. My FICO credit score is good ( -- ) - this has remained generally constant. Nevertheless, I did notice irregularities in my credit report that are disconcerting to me. For instance, my place of employment lists his employer from - state ( I live in - ) and his date o... |
Toyota Motor Credit Corporation shopping for a loan or lease May 3, 2016 - Went to lease a new Toyota Prius. The dealership made a deal without checking my credit report. They advertise -+ FICO credit rating. My credit cards free FICO report showed -+ on my statements, so I was n't worried. After transferring insurance and making the down payment, a person from the finance department showed up and said, we have a problem, my credit rating is less than -. I asked ; which credit FICO or Vantage? His answer was ; Your -. That is your credit, if you want the car the payment will be $65.00 more.Being my insurance already transferred at that time, I decided I... |
Toyota Motor Credit Corporation shopping for a loan or lease May 2, 2016 - Applied for financing at Toyota for a lease buyout on existing lease for a Toyota Camry or new lease. My 3 year lease is ending in - 2016. I am currently - miles over mileage allowance. I have paid monthly on my lease for 2 1/2 years although some were just past grace period. Toyota - the amount of my lease due to location of vehicle and ended up refunding me over payments, however even though I have been reliable with payments, they are denying me a buyout plan, due to other delinquencies. My rental property was severely damaged in hurricane sandy and I did fall behind with a few pay... |
Toyota Motor Credit Corporation taking out the loan or lease April 27, 2016 - I purchased a car with my daughter from Toyota of - on - -, 2016. Around a week after being approved i questioned the finance terms that were in our loan. The next thing i know they are trying to make me pay to be financed at a lower rate thru a different lender than i was already approved for. I declined the offer for several reasons but now 3 weeks later Toyota calls me saying that Toyota motor credit wont allow my original loan to be processed because I 've been offered a better deal. Fair lending laws wouldnt allow it so i had to sign the new contract. Even though we where not eve... |
Toyota Motor Credit Corporation problems when you are unable to pay April 20, 2016 - I previously disputed a Toyota Motor Credit charge off account. The account was resolved/updated with the major credit bureaus. Yet Toyota Motor credit refuses to remove the dispute comments that they have placed on the comments/remarks section of the account with the bureaus. I have made multiple phone calls and sent letters stating I was no longer disputing the account and I did n't object to their findings. Only after the refusal of speaking with a supervisor, being hung up on and laughed at I have to file this complaint. ... |
Toyota Motor Credit Corporation managing the loan or lease April 19, 2016 - I turned in my - - - in - - and leased a - - at - -. At the time of negotiating I was advised by the salesman that my excessive miles would be waived since I was a loyal customer. In - of - I received a bill for $1300.00 for excessive wear and tear and mileage. The dealership never informed me of my right to have a pre-inspection completed. I called Toyota and spoke with a person named - at the - - - department and explained my story. She then informed she would get back to me and I never heard from them again. Today I was called by a debt collect... |
Toyota Motor Credit Corporation managing the loan or lease April 18, 2016 - I traded in my toyota Rav4 on -/-/2016 on -/-/2016 tmcc finance company received the check for the payoff from the dealer where I traded my suv. they have the check and continue to collect on a debt I do n't owe. they made a mistake on their end and continue to penalize me, add fees and have marked my credit report as 30 days past due. ... |
Toyota Motor Credit Corporation problems when you are unable to pay April 6, 2016 - i have - auto leases with toyota financial services of - .I am a - resident and - of the - cars have no problem .The third vehicle was assigned an incorrect address so bills were not recieved as well as a cure letter or - letter. toyota repossesed my car unknown to me and came on my private property while I was not home and took the car without knowledge ... |
Toyota Motor Credit Corporation managing the loan or lease April 5, 2016 - - -, toyota dealership in - was where i leased my toyota van. when i. returned the van, the manager went over the van with me wide open and checked everything and it went well. the manager never asked or disclosed anything about any accidents. we then went inside to do another lease but ended up with a purchase because of too many complications. at that point i did not complain because i thought i was getting a better deal since it was a purchased transaction ; however, i went home disappointed because i was really determined and adamant in just leasing a van for my business. after a ... |
Toyota Motor Credit Corporation managing the loan or lease April 3, 2016 - I bought Lexus GS 350 car from a Lexus dealership in - MD in -/-/-. At the time of the purchase the dealership also sold me GAP insurance policy issued by Toyota Financial Services at a cost of around $700.00. This vehicle was involved in an accident on - -, - and as a result it was declared a total loss. -, the insurance company, paid $40000.00, a part of which was paid directly to - Bank to settle the outstanding loan against the vehicle. Between - - and - - I wrote - letters to " Toyota Financial Services - - -, - -, IA - '' to can... |
Toyota Motor Credit Corporation managing the loan or lease April 3, 2016 - - is not showing my car loan. ... |
Toyota Motor Credit Corporation taking out the loan or lease April 1, 2016 - I cosigned on a vehicle for my son. Originally the dealer put the loan in my name with my son as to co-buyer. After I discovered this I had the dealer redo the loan and put my son as the buyer and myself as the co-buyer. The dealership did not file the corrected loan paperwork with Toyota Finance. ... |
Toyota Motor Credit Corporation managing the loan or lease March 31, 2016 - My complaint is against Toyota Financial Services. We returned a leased vehicle and got another - except it was under my name. The returned leased vehicle was under my wife 's name. Toyota financial sent us a bill for $350.00 which was the disposition ( return ) fee. However the return fee was waived since we got another toyota vehicle. Per Toyota Financial request, I faxed them a signed letter ( 3 times ) with the the old and new account numbers by both myself and and wife, I also spoke with numrous accoutn representatives at Toyota Financial. I spent a lot of my valuable time to resolve... |
Toyota Motor Credit Corporation managing the loan or lease March 29, 2016 - Reference Toyota Financial : Loan number - question is, I have been paying extra on my car loan since we purchase the car in - - - -. The question I have is my payment is - and my loan payment will be down to approximately - because I have been paying around - per month since about -4 months ago. I talk to Toyota financial today - -/-/- ) and ask them the question of where does the extra money over and above what they credit the amount for example in - they will credit - out of a payment of - and the answer is they carry that overpayment forward ... |
Toyota Motor Credit Corporation taking out the loan or lease March 27, 2016 - I have been a toyaota customer since -, recently I renewed my lease for a newer model as is my option. I recently discovered, that my credit report has - hard inquiries on the same vehicle. Why would Toyota need to have - inquiries that appear on all bureaus, I was approved and signed the papers on - the date of the initial inquiry? I was not advised that an additional credit inquiry was being made. I authorized -. TOYOTA MOTOR Inquiry - -, - TOYOTA OF - Inquiry - -, - I have requested a correction and have not received a reply or response. In addtion I am t... |
Toyota Motor Credit Corporation managing the loan or lease March 18, 2016 - I returned my - - - on - -, -, to - - - in - -, VA, upon the maturity of a lease. However, I received a bill in the amount of $970.00 on - -, -. The bill included a $ - lease payment, $350.00 disposition fee, despite the fact that I received a confirmation over the phone on - -, -, that these charges will be waived after my spouse 's lease of a new -. He did end up leasing the vehicle to save on charges. The most disappointing fact was that the bill included $410.00 charge for a windshield chip. I do not recall the chip. When I wa... |
Toyota Motor Credit Corporation managing the loan or lease March 17, 2016 - I filed a complaint on Toyota Motor for reporting inaccurate payment information on my credit and dropping my scores tremendously and defaming my character. They answered untruly and I am not able to log in to provide proof from my bank showing that I was not 30, 60, 90 or 120 days late on my payments nor did any of my checks get returned unpaid. Toyota removed 3 of the late payments but reported them as unknown. I made my payments and they need to report it. Please help me with this matter ... |
Toyota Motor Credit Corporation managing the loan or lease March 15, 2016 - I wanted to pay off my lease. So I went to the website and I got the payoff figure. I was instructed to call the hotline to make a payoff. After calling them, they could not give me specific instructions on how to payoff my lease. They said to go to the bank and have the payment wired. They could not provide me a reference number to wire the payoff funds. They said the bank would know where to route it. I said I was uncomfortable with this approach.Then they said to go to the dealer. I went to the dealer and the dealer stated that they do not process payoffs and I needed to go through TFS. I c... |
Toyota Motor Credit Corporation problems when you are unable to pay March 10, 2016 - My - Prius was repossessed more than 6 weeks ago. I telephoned Toyota Financial Services ( TFS ) for guidance. I was told to wait for their letter. The letter came about a week later, and I read it. In accordance with that letter, I sent a check for the payoff amount ( $2500.00 ). The check was sent " return receipt requested. '' I received the return receipt indicating that on - -, a TFS employee ( " - ) in - -, Iowa signed for the check. Nothing happened. I telephoned TFS at a their phone bank in Arizona, as directed in the letter, and inquired repeatedly about my vehicl... |
Toyota Motor Credit Corporation problems when you are unable to pay March 9, 2016 - From the onset the purchase with Toyota Financial Services, we were given bad service. We were invited to purchase a vehicle through their Bankruptcy Program for people who just filed. We were offered a a few vehicles that were not worth the amount money that they were asking for. We were also told that we were denied credit by all other lenders except for Toyota Financial Services, unfortunately, we received a few weeks later from - - stating that we were approved but we did not respond. So currently, after struggling with payments but attempting to pay them, I was finally able to pay i... |
Toyota Motor Credit Corporation managing the loan or lease March 5, 2016 - My name is - -. I took auto loan with TOYOTA FINANCIAL SERVICES for a new TOYOTA RAV 4 from - Toyota, - -. and never missed a single payment and always paid little more. I was in an accident -/-/- and the car was a total loss. I already made payment for -/-/- payment. My auto insurance paid - -/-/- i.e. - % of the total loan value and I did file for GAP insurance claim on time for the remaining amount of - My GAP insurance paid off the remaining and amount and thus my complete loan was paid off date -/-/-. Today dated -/-/-, I checked my... |
Toyota Motor Credit Corporation managing the loan or lease March 4, 2016 - I financed a vehicle through Toyota Financial. I was always on on time with my payments. I lost my job and had to file Bankruptcy. Toyota did n't take my payment. Before the Bankruptcy I tried to get a deferment but they said no. I got another job and decided to drop the Bankruptcy and pay my creditors. I have been making my payments every month with Toyota and paying on the past due month that I owed. Toyota is reporting me 30 days late every month when I am not 30 days late. I have bank Statements showing my payments every month ... |
Toyota Motor Credit Corporation managing the loan or lease March 3, 2016 - I was financed by Toyota financial services [email protected] % interest my credit score at the time was - and so was my cosigner low - 's. the terms of the loan were for 60 months, I asked for a simple interest loan. I was told if I paid early my money would apply towards the principal balance, that did not happen, all my payments were applied mainly to interest and a very small portion to principal. During the course of my loan I did take - deferments with the understanding that they would be added to the end of my loan. So my maturity date would have been -/-/- but it ended -/-/-... |
Toyota Motor Credit Corporation problems when you are unable to pay March 1, 2016 - Re : REQUEST FOR RE-INVESTIGATION - Dispute - / FEDERAL CONSUMER LEASING ACT VIOLATION/ FAIR CREDIT REPORTING ACT VIOLATION/ FAIR CREDIT BILLING ACT VIOLATION AS Per : - - Credit Report Number : # - Date Issued -/-/- : ACCOUNT ( 1 ) - TOYOTA MOTOR CREDIT CORP # - : / Account ( 2 ) - Lexus Financial Services - - Credit Report - # - RE : Toyota Financial Services '' and - Lexus Financial Services/ - Debt Validation Dispute Re : - - -, Consumer I am writing in regard to the above referenced accounts and transactions. This vehicle was repossessed by Lexu... |
Toyota Motor Credit Corporation problems when you are unable to pay February 29, 2016 - Debt cleared then re-emerging after new sale was made. I leased a vehicle -/-/- which was totaled -/-/-. GAP coverage, insurance, and individual coverage from the branch of Toyota were all applied to my balance to cover for the vehicle and the vehicle itself was auctioned off. I had received a letter notifying me that I had around 20 days to pay off a large sum of money ( approximately - $ ). I could not pay this amount so it was put into collections. -/-/-, I returned to the same Toyota dealer who originally leased me the vehicle to clear up any debt I may owe and possibly c... |
Toyota Motor Credit Corporation managing the loan or lease February 15, 2016 - I had a Toyota Corolla leased with Toyota Motor Credit Corporation. The vehicle was returned on -/-/2015 and I drive a - now, that i have with TMCC employee lease program. I have received several phone calls from a debt collectors named - - and - - at my job and at my cell phone during work hours after requesting the company to stop harassing me as my vehicle was returned and no debt remained. I have sent several documentation that my husband and I drive a vehicle thru TMCC and pay for it and i was told that if you trade a Toyota car for another one, that any fees would be... |
Toyota Motor Credit Corporation shopping for a loan or lease February 10, 2016 - I am - with an excellent credit and Toyota - had me pay a 1.9 % on my car loan. ... |
Toyota Motor Credit Corporation taking out the loan or lease February 8, 2016 - I HAD AN - LE-US FINANCED THRU LE-US FINANCAL -. IT BURNED UP ON WAY HOME AND - PAID ALL BUT - OFF. I HAD PURCHASED A GAP POLICY FROM - TOYOA, WHEN I BOUGHT T IT WAS A U.W.C GAP POLICY OWNE D BY - - THAY REFUSED TO PAY CLAIM OR REFUNF MY MONEY FOR IT I PAID TO RESOLVE BALANCE. LE-US TOYOTA FINANCIAL IS RUINING MY CREDIT WITH LATE PAYMENTS AND COLLECTION ACTIVITYS ... |
Toyota Motor Credit Corporation problems when you are unable to pay February 5, 2016 - Hi, I have submitted a complaint previously regarding my issues with Toyota Financial. I was paying a - car payment on a -. I was told I could refinance in few months. Well I did try 6months or so into the loan and lenders told me that 's insane, I had said this in my previous complaints with. Along with they said I can defer a payment, said they did it and I said it does n't show up, and I also explained the women had told my I needed to sign a secure message through her email, well after a few phone calls,, few weeks, months later no deferral, and I 'm argue other issues, double dippin... |
Toyota Motor Credit Corporation managing the loan or lease February 4, 2016 - My name is - -. I was - aware of the CFPB and DOJ 's Resolution effective -/-/-. As a - women who have purchased - vehicles from - since -/-/-, I am concerned that I may have been affected the discriminination. I contact Toyota Financial Services today, and was directed to their Fair Lending Website instead of giving me information about the discriminatory pricing policies. I 've been paying $ -- amount in car notes since -/-/-, and would like for someone to assist me to make sure that I was not directly affected by this discrimination practice. ... |
Toyota Motor Credit Corporation taking out the loan or lease February 3, 2016 - CFPB made a deal with Toyota to give back money to - and -. ... |
Toyota Motor Credit Corporation managing the loan or lease January 22, 2016 - I had a toyota - on lease since -/-/-. I was three months behind.I called - to verify a check was being sent out on - for $670.00 from my church. The guy noted my account. But noted it wrong, said I told him my church was paying pay due amount which would of been $1000.00. I never stated that. On - I called to let Toyota know the check was in its way N I wanted to make a payment to being my account current. They said we are only excepting cash through - - or atm ... I said ok I want to pay the - since the check is already in its way. They said no we ca n't except ... |
Toyota Motor Credit Corporation taking out the loan or lease January 15, 2016 - I got into a collision with my brand new 2 months - -. My - - insurance called the car being totaled so they were getting information with - - for the payoff amount. Since it was only 2 months old, I understood that the car was upside down, so I would need to come up with some money to settle the whole thing, which was also what - - Claim adjuster said to me as well. I thought since I was getting another Toyota, I could negotiate that part when I get the new car. However, a few days later, my Claim adjuster came back and said good new, Toyota accepted their pay off amou... |
Toyota Motor Credit Corporation managing the loan or lease January 12, 2016 - In - 2015 we recieved a call from an agent at - - - California advising that they are calling all existing lessors that are near expriration to participate in their early return and exchange program and to bring the car for inspection to qualify. I had a - month lease and it will be up in about 5 months. That following week after we got the call, we decided to bring the car in and get it inspected to see if it would qualify into their early return and exchange program. We waited in the dealership while the car is being checked and several hours after that the agent came back and ad... |
Toyota Motor Credit Corporation managing the loan or lease January 7, 2016 - I would like to file a formal complaint against Toyota Financials for mishandling consumer information and also for illegal business practices. On -/-/-, I applied to lease a - Toyota - - at priority toyota of springfield. On -/-/-, the application was denied by toyota financial services ( Please see attached ). When I received the denial letter, I went to the dealership to return the vehicle. This happened the day after I received the letter. Dealership refused to accept the vehicle and threatened to tow the car at my expense. Dealer printed new temporary vehicle t... |
Toyota Motor Credit Corporation managing the loan or lease January 7, 2016 - I have repeatedly asked Toyota why my lease payment changed from $390.00 to $400.00 and also to waive accumulated late charges on account totalling $420.00. I have asked repeatedly why my monthly payment increased. The late charges occur because I missed - payment cycle waiting for increase explanation. ... |
Toyota Motor Credit Corporation managing the loan or lease January 5, 2016 - I bought a - Toyota Prius -/-/-. I have tried over 50 times to cancel GAP insurance coverage. It is still not refunded/canceled? I bought a - Toyota Prius -/-/-. I have tried over 50 times to cancel GAP insurance coverage. It is still not refunded/canceled? *This complaint is in now way directed at the dealership - toyota of -. They told me not to complain sternly. I just need GAP insurance canceled. I do n't think at this point they are sincerely trying to help. Toyota does not want to refund the GAP insurance, Tire Warranty and Life - extras. I put in written, verba... |
Toyota Motor Credit Corporation managing the loan or lease January 3, 2016 - My Name : - - Mailing Address : - - - - -, New York - Phone : ( - ) - Social Security Number : - Toyota Motor Corporation Credit Company Account Number - The late payment reported by Toyota Motor Credit Corporation on my credit reports are from 7 years ago in the year 2009. According to the Fair Credit Reporting Act ( FCRA ) U.S. Code Title 15 Chapter 41 Subchapter III 1681c ( Requirements relating to information contained in consumer reports ) this item must be removed from my credit report. - ; - - - - - - - - - - - ... |
Toyota Motor Credit Corporation managing the loan or lease January 3, 2016 - Account # -. For - Toyota Prius lease turned in on -/-/-. Leased new car from Toyota on -/-/-. Overcharged on lease turn in. Account # -. For - Toyota Prius lease turned in on -/-/-. I leased a new car from - - of - on -/-/-. This complaint is not against the dealer, they were great. My complaint is with Toyota financial and the billing on the lease turn in. This was my first time leasing and I confirmed everything step by step by phone with Toyota. Furthermore I have a - which I told Toyota about. They helped me with each step of t... |
Toyota Motor Credit Corporation managing the loan or lease December 30, 2015 - - -, 2015 Dear Federal Trade Commission, This is the problem that I am having. On - -, 2015, I had a wreck in my 2015 Toyota Corolla. Two weeks later forms were needed to complete the process for payment from -. I had to go get an incident report, the breakdown on how - insurance came up with that amount and the amount that was paid from my insurance. Okay this how it all got started. I went to Tennessee where the accident occurred and got the police report because I had all the other documents already to go. I put the documents in the mail the same day. I mailed the informat... |