Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease Arizona

I had a Toyota Corolla leased with Toyota Motor Credit Corporation. The vehicle was returned on -/-/2015 and I drive a - now, that i have with TMCC employee lease program. I have received several phone calls from a debt collectors named - - and - - at my job and at my cell phone during work hours after requesting the company to stop harassing me as my vehicle was returned and no debt remained. I have sent several documentation that my husband and I drive a vehicle thru TMCC and pay for it and i was told that if you trade a Toyota car for another one, that any fees would be waived. Once all my information was sent and calls stopped. Months later, I received another call from a different agency. I have never received any responses or letters in months since -/-/- - I received a collections call on -/-/- about this debt once again after i sent information and gave proof I was a driver of a Lexus, along with a copy of my driver 's license and my husband 's and mine and the new vehicle contract. I should not be receiving phone calls after asking for the calls to stop, and after proving.

Toyota Motor Credit Corporation customer in Arizona
Feb 15, 2016

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Toyota Motor Credit CorporationComplaint HistoryComplaints3/20124/20125/20127/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Toyota Motor Credit CorporationManaging the loan or lease77.7%11.2%11.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints