Toyota Motor Credit Corporation Consumer Loan Complaint

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle lease Managing the loan or lease Virginia

I would like to file a formal complaint against Toyota Financials for mishandling consumer information and also for illegal business practices. On -/-/-, I applied to lease a - Toyota - - at priority toyota of springfield. On -/-/-, the application was denied by toyota financial services ( Please see attached ). When I received the denial letter, I went to the dealership to return the vehicle. This happened the day after I received the letter. Dealership refused to accept the vehicle and threatened to tow the car at my expense. Dealer printed new temporary vehicle tags that was set to expire a month from -/-/-. On -/-/-, I called the bank to see if I could make a payment on the vehicle since the next payment was due on -/-/-. Toyota financials told me that they did not have account number so I could not make a payment on the car. They told me talk


During this time from -/-/- to -/-/-, both priority toyota and toyota financials kept checking my credit reports. They checked the credit report at least - times on different dates for the same application. On -/-/-, I received a call from toyota financials telling me that my account is past due and that I should pay $610.00 by -/-/- or they will take legal action. I paid the $610.00 to toyota financials on -/-/- to avoid my credit being ruined. On -/-/-, toyota financials reported my account as 30 days past due to the credit bureaus which resulted in a - point drop to my credit scores. Please see attached files. I am appealing to the - - - to look into this matter to see if anything can be done to help resolve this issue. Thank you.