Toyota Motor Credit Corporation Consumer Loan Complaint

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Utah

Reference Toyota Financial : Loan number - question is, I have been paying extra on my car loan since we purchase the car in - - - -. The question I have is my payment is - and my loan payment will be down to approximately - because I have been paying around - per month since about -4 months ago. I talk to Toyota financial today - -/-/- ) and ask them the question of where does the extra money over and above what they credit the amount for example in - they will credit - out of a payment of - and the answer is they carry that overpayment forward and I ask why do n't they apply some to the interest, and the CSR stated on we do n't have to so that leaves the question of why is n't the full amount applied and the interest payment credit because soon I will be in a plus stage of over payments on the car and evidently the extra ( my ) money is setting there accuring interest at Toyota Financial for every overpayment I am making. They also informed me that they could not take extra payments on interest, I would have to send them via mail to a -, IA address because they handle the interest payment and I ask them for a print out of my payment history and they stated all we can do is mail a copy of the original loan agreement to me? The question remains, is the way they are doing there books correct or is it incorrect in terms of applying payment and interest, and letting the extra money set in there acct until eventually there will be enough accumulated to pay off the car ahead of time? Please advise and if you have any questions and do n't understand please email me at -- or call me and leave a message. Thanks.