Toyota Motor Credit Corporation Consumer Loan department,
Vehicle lease Managing the loan or lease Maryland
I bought a - Toyota Prius -/-/-. I have tried over 50 times to cancel GAP insurance coverage. It is still not refunded/canceled? I bought a - Toyota Prius -/-/-. I have tried over 50 times to cancel GAP insurance coverage. It is still not refunded/canceled? *This complaint is in now way directed at the dealership - toyota of -. They told me not to complain sternly. I just need GAP insurance canceled. I do n't think at this point they are sincerely trying to help. Toyota does not want to refund the GAP insurance, Tire Warranty and Life - extras. I put in written, verbal, phone, -, attorney general complaints, customer satisfaction case numbers, and most recently the -, Amercians with - act is informed of the discrimination I am receiving on the phone. You all know I have - and are trolling me, stalling the refunds in a attempt to get me to go away. This is discrimination and if continued appropriate civil suites will be filed, as a third party
be mailed to this address, by physical mail. This is my request. I should have no extras on the account. GAP, Tire Warranty, and Life - have all been requested dozen of times to be cancelled in writing. I confirmed received. Just refund the extras I didnt want already, as promised over 50 times. They keep claiming phone problems with their telephony. Please look into this and why I have not received my new car customer satisfaction survey. I have a feeling they are withholding the survey to fix their scores. I never wanted the extras, and have tried to cancel of them. Now they are just trolling me, making a joke of how long they can stall. Sincerely. refund all the money, and give me a summary of the dates and amounts. Thank you. I used to work for Toyota, their crimes are egregious to say the least, I sent the DOJ a whole dirty laundry list in -/-/-. Please look into this, major stuff going on that needs oversight. Thank you.
Toyota Motor Credit Corporation customer in Maryland
Jan 05, 2016
* Source: CFPB Complaint Database
Toyota Motor Credit Corporation response to complaint:
Closed with explanation
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