Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

I financed the purchase of my Toyota Corolla - in - - through Toyota Financial Services. I paid off the loan at the end of - - and took delivery of the Certificate of Title from Toyota Financial Services on - -, -. I was however, shocked to read their attached letter which clearly stated that " We encourage you to re-title the vehicle immediately upon receipt of the title/lien release document since all records maintained by your state of residence will continue to reflect our lien on the vehicle until you do so. '' I called Toyota Financial Services to complain that they should re-title the vehicle and not pass the cost to me. The representative who took my call ignored and was informed that I would lodging a complaint with the CPFB. In fact, I even finished paying for the vehicle over four ( 4 ) months before its original maturity date and deserved not to be treated rudely.

Toyota Motor Credit Corporation customer in Texas
May 13, 2016

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Toyota Motor Credit CorporationComplaint HistoryComplaints3/20124/20125/20127/20128/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Toyota Motor Credit CorporationManaging the loan or lease77.7%11.2%11.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints