Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease California

I experienced identity theft and notified - -, -, -, - and Toyota. They have reported to the credit reporting services that upon investigation, they had decided that I was in serious delinquency even though they knew about the identity theft. After notifying them of the theft, the thief was able to open a credit card at - - under my name and rack up additional debt. I immediately informed them that I did not open this card and had they looked at my account, they would 've been able to identify the continued identity theft. Instead, they took more than $6000.00 out of my checking account to pay the balance on this fraudulent credit card. And now - - is claiming, I owe them $3800.00 which is destroying my credit. They also never repaid a penny of the theft which was laundered through my bank account. They only saw the problem when I went into the branch to make an inquiry about my account. - - claimed it was my problem. - - - and - claimed I owed an amount that was also part of the identity theft. I provided them with - police reports about the identity


that payment went to a different payment address and it took Toyota three months to get the payment credited to my account. They have put this on my credit report as late payments. - Bank Line of Credit put late payments as " seriously delinquent '' even though I was in a modification of the loan which - - said I did not have to pay until the modification was complete. During the modification progress, - - continued to ask for more and more paperwork which I did provide but nothing happened with the modification until I got a refinance loan and paid them off. No matter what I do, I can not get my credit score to what it was prior to the identity theft.

Toyota Motor Credit Corporation customer in California
May 05, 2016

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more