Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Toyota Motor Credit Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Pennsylvania

BACKGROUND INFORMATION : I took over a 3-year lease on a - Toyota Corolla from my brother-in-law, who no longer needed the car due to his relocation for a PhD program. I agreed to carry out the remaining 10 months of the lease agreement. After paying Toyota the lease transfer fees, I noticed problems in my credit. My FICO credit score is good ( -- ) - this has remained generally constant. Nevertheless, I did notice irregularities in my credit report that are disconcerting to me. For instance, my place of employment lists his employer from - state ( I live in - ) and his date of birth appears on MY credit score. This scared me ; therefore, I wrote a letter to Toyota Financial Services requesting they fix the issue and explain how it could have happened and encouraging them to look into others ' lease transfers for such errors. I sent this letter - -, -, and have not received any response in return. I was able to dispute the errors with -, -, and -, and successfully ( I hope? ) have the errors corrected. Nevertheless, I am mostly infuriated that I NEVER received a response from Toyota in response to my problem. I even called Toyota expecting a call back, and they have ignored me at every step. Please see copy of letter I sent out last month requesting an explanation and relief by rectifying errors with the major credit reporting agencies.

Toyota Motor Credit Corporation customer in Pennsylvania
May 04, 2016

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Consumer disputes how Toyota Motor Credit Corporation handled their complaint

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