Toyota Motor Credit Corporation Consumer Loan department,
Vehicle lease Managing the loan or lease New York
I turned in my - - - in - - and leased a - - at - -. At the time of negotiating I was advised by the salesman that my excessive miles would be waived since I was a loyal customer. In - of - I received a bill for $1300.00 for excessive wear and tear and mileage. The dealership never informed me of my right to have a pre-inspection completed. I called Toyota and spoke with a person named - at the - - - department and explained my story. She then informed she would get back to me and I never heard from them again. Today I was called by a debt collection company, - - - and I advised I was disputing this. The collector was aggressive and said she would mail me the contract and since I had nothing in writing from the dealer I owed this. contacted Toyota again and they refused to speak to me since my account was in collections
Toyota Motor Credit Corporation customer in New York
Apr 19, 2016
* Source: CFPB Complaint Database
Toyota Motor Credit Corporation response to complaint:
Closed with explanation
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