LexisNexis Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

LexisNexis Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone New York

Original CFPB complaint - was filed against LexisNexis for refusing to freeze my consumer report. I am a victim of ID theft. I received correspondence from LexisNexis in the mail my file was frozen. It however appears LexisNexis used a variation of my last name an ID theft used to apply for credit cards in my name. How do I know this file frozen file is in fact my file?

LexisNexis customer in New York
Jul 01, 2015

* Source: CFPB Complaint Database

LexisNexis response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LexisNexisComplaint HistoryComplaints6/20137/201311/20138/20149/201412/20143/20154/20156/20157/20158/201511/20153/20164/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LexisNexisCredit reporting company's investigation100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation25.8%0.5%0.2%71.4%2.2%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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