LexisNexis Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

LexisNexis Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Georgia

I had requested a copy of my Lexis Nexis report as I was informed by my former employer of a security breach. I proceeded to opt out of Lexis Nexis databases as a precautionary measure recommended by my former employer. They also requested I freeze all my credit reports. I have been successfully freezing my credit report at -. However, Lexis Nexis would n't freeze my file saying it is n't reqiuired in the state of Georgia. Lexis Nexis is a credit reporting agency as outlined by state of Georgia laws and the CFPB. In the report they sent to me included - pages that clearly states Georgia residents have the right to freeze the credit reports.

LexisNexis customer in Georgia
Jan 11, 2016

* Source: CFPB Complaint Database

LexisNexis response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LexisNexisComplaint HistoryComplaints2/201311/201412/20145/20151/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LexisNexisCredit monitoring or identity protection14.3%85.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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