LexisNexis Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

LexisNexis Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Washington

I am unable to receive my LexisNexis C.L.U.E . Auto report. I thoroughly filled out the company 's request form, leaving nothing blank. In addition, I supplied a copy of my social security card ( Category A identification requirement ) and my auto insurance declaration page ( Category B address verification for mailing address ). I live between the United States and - with my mailing address ( not physical address ) at a border town, but my submitted insurance declaration page reflects this mailing address. I 've met the LexisNexis requirements and yet their generic letter states I did not meet their verification process and that the request form was incomplete / illegible. None of this is true. There is no means to contact a human being at LexisNexis. My consumer number is - and my case number is -.

LexisNexis customer in Washington
Sep 14, 2015

* Source: CFPB Complaint Database

LexisNexis response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LexisNexisComplaint HistoryComplaints11/20123/20136/20137/201310/201311/20133/20144/20149/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/20154/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LexisNexisUnable to get credit report/credit score100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnable to get credit report/credit score0.0%49.1%0.1%1.1%49.2%0.4%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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