Wells Fargo Using A Debit Or Atm Card Complaints

Review and analysis of over 547 complaints against Wells Fargo

Wells Fargo consumers have reported over 547 official complaints related to Using a debit or ATM card. Out of the 547 consumer complaints against Wells Fargo, 19% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 98% were processed in a timely manner. 24% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Using A Debit Or Atm Card Consumer Complaints


Wells Fargo Bank account or service using a debit or atm card

January 25, 2016 - I deposited cash into an ATM at Wells Fargo - on Saturday - -. The ATM took the cash, did not credit my account and also took my ATM card. When I went inside the branch the manager, - -, told me that my cash deposit would be credited to my account within 2-4 hours. He suggested that if I need to buy groceries before my account is credited then to go ahead and write a check to the grocery store and the store wo n't cash it for 5 days or so. The bank rules say cash deposits are not credited until the next business day ... ... it is the next business day and I still do n't have my ...

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Wells Fargo Bank account or service using a debit or atm card

January 23, 2016 - I am using Wells Fargo as my primary bank account. On - -, 2015, someone has been using my card without my permission ( Unauthorized transaction ). My card were not stolen ( I had my card with me ). The unauthorized transaction was being made at - - ( - ), - - ( - - ), - - ( - - ), - - ( - 's ), - - ( - ), and etc,. - transaction with the same amount of $36.00 were made in - ( total of $73.00 ), - transaction of exactly $100.00 was made in -, - transaction of exactly $200.00 was made in - - ( Total of $600.0...

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Wells Fargo Bank account or service using a debit or atm card

January 23, 2016 - I put $560.00 cash into an ATM at the Wells Fargo, - - location. The machine took the money and my debit card but did not credit the account. When I went inside to get my cash and card back they told me they could n't do anything and to call the 3rd party ATM vendor. I can not feed my children this weekend because I no longer have access to my $560.00 after the ATM machine took the money and did not credit the account. It has been 2 hours and still no $ - ...

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Wells Fargo Bank account or service using a debit or atm card

January 17, 2016 - I went to Wells Fargo on - -, 2016 at the - location in -, AL. I used the ATM to make a deposit. I had - check and $900.00 in cash. I inserted the items for deposit and the ATM stated it would send my cash back after I got a receipt only showing my check for $500.00. I did n't receive credit for $1400.00. My cash was n't credited. I called inside of the branch and the CSR told me he could see my full deposit of $1400.00. I told him I do n't have a receipt showing this amount. He told me to come inside. I did. The lady, - -, assisting me pulled up my deposit infor...

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Wells Fargo Bank account or service using a debit or atm card

January 10, 2016 - - charged my account $12.00 even after I checked it as " Do not renew ''. This is for a - account. This was paid for on a pre paid card through -. I called -, explained the situation and that they have done this before. They said can not refund and did n't care that I have had this situation before and been refunded once already. ...

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Wells Fargo Bank account or service using a debit or atm card

December 14, 2015 - I revoked a payday company on - - from taking money out of my bank account but they have done so several times and I filed dispute with my bank but the bank refuses to refund my money back and continues to allow this company to draw money out of my account without my permission ...

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Wells Fargo Bank account or service using a debit or atm card

December 9, 2015 - Purchased online dating service - - - was overcharged for the database and did not have the database I was looking for was charged $8500.00 and they would not send an email to the - to ask someone to join the club that I was interested in. ...

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Wells Fargo Bank account or service using a debit or atm card

December 2, 2015 - On -, 2013 I went to bank to cash at the drive -through window. The teller informed me my backing account was frozen because suspicious activity. I went inside the bank and talked with a manager. The manager could n't discuss the account because my daughter was n't present at time and account was college join account. I immediately called telephoned my daughter and told her check her account. My daughter notice than her wallet was missing and telephone the day. We checked banking activities later that evening online. Several large checks was deposit in her account which she had no knowledge...

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Wells Fargo Bank account or service using a debit or atm card

November 11, 2015 - I advised grand daughter that I may have a available balance on my debit card for a purchase. If not the purchase would be declined. She was able to make - purchases and accrue up to - in over draft fees. When I called Wells Fargo about the transactions I was informed, because you are a good customer we approved the transactions. I feel violated. IS THIS LEGAL????? ...

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Wells Fargo Bank account or service using a debit or atm card

October 23, 2015 - On - - & - - someone accessed my checking account and withdrew $300.00 from my account each time at a WFB ATM machine in - CA. This person did n't use my debit card as it was in my possession the entire time. WFB called me on - - via an automated phone system that hung up on my twice before finally completing the call and informing me of a problem with my account but did n't what the problem was or which account was involved. I called them back and after many frustrating minutes the operator told me someone had used my debit card ending in - to access my checking acco...

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Wells Fargo Bank account or service using a debit or atm card

October 15, 2015 - First, the only complaint I have about my bank, Wells Fargo, is that they will not pursue these criminals legally. Otherwise Wells is very good about returning the funds. I received a $180.00 fraudulent charge that shows on my statement as PURCHASE - - - - CA - ''. I called the number and it is a message representing that one has reached -, but it is not -! I - it and they have been fraudulently charging a lot of people. Fraud of this size warrants investigation. How hard is it to find an address on these people through a phone company? Show up on their doorstep, arr...

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Wells Fargo Bank account or service using a debit or atm card

October 5, 2015 - I 'M WRITING THIS COMPLAINT TO DRAW BANKER ATTENTION TO A DISTURBING INCIDENT THAT I PERSONALLY E-PERIENCED WITH YOUR BANK. I 'M STRUGGLING TO FIND A SOLUTION TO MY PROBLEM AND I 'M LEFT WITH NO OPTION BUT TO RAISE THE MATTER TO A HIGHER AUTHORITY. My complaint of Discrimination includes the following :. On -/-/- thru -/-/- i send 5 or 6 times the letters and police report to claim department banker - and they was helping me no very well treat me like delinquent every time i go to the bank wells Fargo doing my effort and be cooperative to solution ate this issue. On -/-/- th...

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Wells Fargo Bank account or service using a debit or atm card

October 4, 2015 - On - -, 2015 I noticed an unauthorized charge on my small business checking account at Wells Fargo that had occurred on -/-/2015. The charge read - - - - '' and was for $200.00. I tried to notify Wells Fargo online about the charge, but the form on the site indicated I had to call. I did call, and the representative assured me they would look into the charge. No change was made on the account and the charge still remained. No messages from Wells Fargo were posted to the account message center and no other communication was sent to me via email or letter. On -/-...

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Wells Fargo Bank account or service using a debit or atm card

October 1, 2015 - Opened business account with Wells Fargo - - branch 4 years ago. The account was open with - individuals on this account as owners. We explained to the bank that we had a partnership and presented our partnershippaper work to them for general information. We also told them this account belonged to only - individuals in that partnership. After having this account for four years we noticed that an atm card was withdrawing funds from our account over the last couple of months withoutour permission. We notified the bank and froze the account and made inquires concerning who was drawing...

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Wells Fargo Bank account or service using a debit or atm card

September 25, 2015 - During recent visit to - my Debit Card kept being declined, I chalked it up to the merchants processing as Credit as the individuals just stated decline no reason provided, until I returned home to - and received notification from - - and - that payments rejected. contacted Wells Fargo regarding this and they stated that there was a Fraud Hold on the account as I was making a purchase out side of my routine, indicated that I was in - - In formed that is why, indicated that I was in - the previous month and this did not occur and I was not impacted on the use of my Debit Ca...

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Wells Fargo Bank account or service using a debit or atm card

September 22, 2015 - Wells Fargo Bank - - -, GA - - - denied me access to Small Business Non Profit Checking Savings Account ; Federal Violation of ECOA Discrimination Violation of Civil Rights Act as Amended base on my ( - ) - - ( - ) - for a NonProfit Faith Based 501 ( c ) ( 3 ) IRS ; Active Status with the Georgia Secretary of State Office and sent me away to produce Articles of Incorporation and Certificate of Incorporation that has been in Wells Fargo Profile since-/-/2002. Lack of professionalism on behalf of that Branch Manager and staff member for offering to cash a perso...

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Wells Fargo Bank account or service using a debit or atm card

September 17, 2015 - I went to - - to get an - inspection for a -/-/- Mercury Grand - and a computer reset. State law requires the car to be driven before inspection w and the fact that it takes up to 100 mile for the computer to reset and give a reading on passing or failing inspection. I had already had a diagnostic from - - saying that my egr valve and spark plugs needed to be replaced which I had repaired in - and -/-/-. Also, I bought a battery since it had a dead cell in it. - - said that they had a dealer tag and would drive the 100 miles needed to reset the computer whi...

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Wells Fargo Bank account or service using a debit or atm card

September 15, 2015 - I was incarcerated for four months ... at which point. I was having Idaho state insurance fund direct deposit checks for workers comp.. this was - to - my bank account was being spent via my debit card .. when I got out I found my account to have insuficiant funds .. I filed a fraud claim and verified my imprisonment and tried to get the money back and was denied most of it ... I have bank statements,,, and would like help getting the money and any applicable interest ... about - dollars and 18 months time so far I figure 21 % interest is sufficient ...

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Wells Fargo Bank account or service using a debit or atm card

September 12, 2015 - this story is truly un fathomable and most of the answers i have gotten from this part of the bank fall short of accountability i hate bureacracy. but its everywhere. i went to use my business atm card issued in - and it did not work this am i am now bing told it was deactivated yesterday. no one told me i have no idea why. emails all day stupid as anything not one tells me who did it why or offers to tell me which card i can use since i do have another or when i will get another. but they email all day long wasting my time. between not being able to get to my money with no warning, time on...

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Wells Fargo Bank account or service using a debit or atm card

September 9, 2015 - My debit card was closed without any notice to me. I had no access to my money for a few days until a temporary card was issued. The bank could only tell me that it was notified by someone that a potential breach had occurred and to close my account. The could not tell me who initiated the closure or when. I think I have a right to know these things. ...

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Wells Fargo Bank account or service using a debit or atm card

August 19, 2015 - I want to start by saying that I am very frustrated, because I am getting no help. Everyone is taking the situation lightly. I could have been embarrassed or worse arrested for this issue. I used an Wells Fargo ATM at the - - - in -. I withdrew $340.00, and was charged a $3.00 dollar fee. this totaled -. The machine distributed - 4 - - $50.00 and - 7 - $20.00 dollar bills. I am not a Wells Fargo customer and they are not willing to investigate, which I think is unfair. Whether or not I am a customer they put there product out there for non customers to use. C...

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Wells Fargo Bank account or service using a debit or atm card

August 13, 2015 - There were unauthorized transactions on my Wells Fargo debit card from approx. - - through - -. The loss prevention department has issued a provisional credit for a portion of the charges. They issued only partial credit because at the time, some of the fraudulent transactions were pending. I am expecting another credit for approximately $50.00. Wells can not give me a timeframe as to when this credit will be posted to my account. In part due to Wells Fargo 's misfeasance, I am now homeless. I do not expect the bank to provide housing, but I would like a clear and definitive answ...

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Wells Fargo Bank account or service using a debit or atm card

August 10, 2015 - I went to the ATM at the Wells Fargo location in -, IN like usual. The v machine has been extra slow the last several weeks and I 've just put up with the long line of cars that forms behind me whenever I 'm using it for deposits, however this time it took my money and miscalculated it! WTF? If the tellers did n't try to sell me something every single time I complete a transaction I might not hesitate to go inside so often, but dealing with them is almost more rotten then the broken atm! Please replace or service it asap! Thanks!!! ...

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Wells Fargo Bank account or service using a debit or atm card

August 10, 2015 - On -/-/2014, I paid a company called - $1800.00 and on -/-/14 I also paid - $4900.00 using my Wellsfargo debit card. The issue here is that I have been victimized by - and - along with several other companies and their blatant misrepresentations. The fact is that we did not receive what we were guaranteed I received a vague contract and were left to rely on the representative 's integrity. I told the sales person repeatedly that I did n't think we could do this and I were promised repeatedly that they would generate leads and get our business started ; I paid and tr...

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Wells Fargo Bank account or service using a debit or atm card

August 10, 2015 - On -/-/- - charged me in the sum of $4000.00 for services to be rendered, on -/-/- & -/-/- - - in the sum of $1300.00 for services to be rendered, -/-/- - charged $1300.00, -/-/- - charged $1200.00 and - -, - - $3400.00 to my Wellsfargo card. The issue here is that I have been victimized by - along with several other companies and their blatant misrepresentations. The fact is that we did not receive what we were guaranteed I received a vague contract and were left to rely on the representative 's integrity. I ...

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Wells Fargo Bank account or service using a debit or atm card

August 10, 2015 - I went to a Wells Fargo ATM on Tuesday - - to deposit cash and a check into my account to cover expenses, after inputting my card and pin, the ATM said it was not taking deposits. I then traveled to another Wells Fargo branch and ATM only to have the same problem there. The next day ( - ), same exact problem, at both branches ATM 's. The following day ( - ) after work, I tried again, after dropping off my rent check which I knew would go through right away. This time I was able to deposit at the ATM, however, Wells Fargo still gave me overdraft fees on - before they posted my ch...

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Wells Fargo Bank account or service using a debit or atm card

August 10, 2015 - On - -, 2015 I tried to pay by debit card a massage service, but the card machine did n't work, so I paid by cash $64.00 plus tip. However the bank Wells Fargo debited $64.00 on my checking account. On - -, 2015 I went on the brunch - - - -, I talked to - - - -, who was n't nicely at all, he was unrespectful making jokes with -, saying he was really busy to take care claims from clients, but anyway ''. He did n't accept the card notes from the massagem business, I went to - business - times, on the - time the girl from front desk accepted to...

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Wells Fargo Bank account or service using a debit or atm card

August 6, 2015 - Hi I found a few fraudulent transactions in my wells fargo account that I do n't frequently use up to a little more than - months old. I was able to resolve with the merchant myself on most of them except one of $480.00. Over the entire process, Wells Fargo was unfriendly and not helpful. This $480.00 transaction happened between the bank and a fraudulent - account which - was not able to identify in the first ACH return request attempt that Wells Fargo made. After a another round of phone calls ( I do n't even remember how many rounds I have had ), - was finally able to becaus...

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Wells Fargo Bank account or service using a debit or atm card

August 6, 2015 - On - I purchased airline tickets from -. It was myself, my wife, and -year old son. I traveled - for two weeks in -. None of my bags made it. The crucial piece of this my -year old baby 's bag was not available that had all his food and formula putting him at risk. - being a -, one has to be cautious with the foods. Also, my son requires special diapers that are organic and natural that were not available. He had just come off of a - due to bad diapers. I contacted - multiple times by phone and they were of no help. I emailed a formal complaint and no response. Th...

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Wells Fargo Bank account or service using a debit or atm card

August 3, 2015 - I have been banking with Wells Fargo Bank for almost 2 years now and they have always charged me with insane fees. When I make a purchase, the funds get taken our of my available balance but their system manipulates it to where it goes back to your available balance and at a later date they take it out making it look like you made the purchase with no sufficient funds. It is designed to make you overdraft your account and so they can charge you $35.00 NSF for a $4.00 transaction. I have receipts of when I made the purchases that caused me - charges of $35.00 and I should't have been. ...

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Wells Fargo Bank account or service using a debit or atm card

July 29, 2015 - On - - 2015 my wife and I visited a local Wells Fargo Branch location to establish a joint account. The visit lasted about an hour, and past the bank hours. During this time our banker left with our debit cards for some time to check with a manager ''. The following business day ( Monday - - ), my account experienced several fraudulent charges. That evening my wife 's card also experienced fraudulent charges ( of a suspicious nature ). This leads us to believe that our cards had been compromised in conjunction. Due to travel and work in the last month - our visit to the Wells Farg...

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Wells Fargo Bank account or service using a debit or atm card

July 29, 2015 - On -/-/15 about -. I stopped at an ATM to deposit cash ( $620.00 ) into my account, well the ATM took my money and did not add it to my account nor did it give me a receipt. I tried multiple times to try and get it to add the money to my account/ spit the money back out or to at least give me a receipt and it did n't do either. I immediately went into the bank 's location and tried to get someone to check the machine and give me my money back, I was told by - of the personal bankers that I would have to wait for an ATM tech to come out and audit the machine, I then asked when wou...

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Wells Fargo Bank account or service using a debit or atm card

July 21, 2015 - To whom it may concernRe : - - - # - - - - - -, - , fl - ( - ) --Account # - WellsFargo Bank NAI filed this complain due to a fraud was made in my account on the month of - -, 2015 for the amount of $5500.00 all this money was withdrawal from my account I was overseas when withdrawals were made in my account without my authorization. I filed a claim with the bank institution which in this case is WellsFargo Bank NA and followed all gave all my supported papers staying that i was not in the country at the time of this transactions. I filed th...

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Wells Fargo Bank account or service using a debit or atm card

July 19, 2015 - I want to know why my bank does not immediately credit back to my debit card? If I pay a service with my debit card and then cancel it, it can take 4 to 5 days for that credit to show on my account? Who uses that money for those days? I am charged immediately so why not be credited the same way? The bank says it is the fault of whatever company I was dealing with, not the bank. Having been a - myself, I know that transactions are settled on a daily basis with most companies so I do n't think this could be correct. Ca n't seem to get a straight answer out of Wells Fargo bank either. ...

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Wells Fargo Bank account or service using a debit or atm card

July 11, 2015 - Wells Fargo let an online card take money from my card without my permission. that is an insult to the customer. i want my - dollars back. ...

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Wells Fargo Bank account or service using a debit or atm card

July 10, 2015 - I have been banking with Wells Fargo for a number of years and they refuse to increase the amount I can withdrawal from the ATM. Since I opened my account I have only been able withdrawal $310.00 per day. This limit is too low, especially with me being a long time customer. The website states to speak to a banker or call to have the limit increased however whenever I visited the branch - - to have my limit increased to at least $500.00 the banker told me it is impossible to increase my limit. Are you kidding me?? Is it because I am a - man or because of how I look automatically ke...

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Wells Fargo Bank account or service using a debit or atm card

July 9, 2015 - There were fraudulent transactions on my debit card. The new perpetrator also had my PIN ; my card was used at an ATM and to purchase airline tickets. I reported the fraud to Wells. They deactivated my card. They conducted an investigation but denied my claim. I now have a negative balance. The fraudulent transactions total over $1000.00. I will have to call Wells Fargo loss prevention denied my claim, presumably because I refused to answer the same questions again and again to WF employees in different departments. I will deplete my account to near - but, of course, the account will rema...

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Wells Fargo Bank account or service using a debit or atm card

July 7, 2015 - I did a - transaction. Then I cancelled the transaction. IWas told by - that my transaction would be refunded to my account. It was never refunded. Next I started an investigation through Wells Fargo. I was temporarily refunde the money back into my account. Wells Fargo told me to send documentation of the - transaction. I attempted to send the information. But, the email uWas given by the Wells Fargo rep was the wrong email address. Wellsfargo, then turned around and took the money out of my account. I called them to inform them about me receiving a wrong email address. I have since ...

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Wells Fargo Bank account or service using a debit or atm card

June 23, 2015 - A few weeks ago I set up a new savings account with Wells Fargo. The savings account was supposed to be linked to my debit card. The representative I spoke with assured me this had been done so that I could access my savings account from an ATM machine. On - - I went to get $40.00 from that savings account at the ATM The ATM did not allow me to get funds directly through that savings account. It instead routed the funds through my checking account. My checking account did not have the funds to cover the $40.00 withdrawal, so money was moved from my resulting in a $12.00 transfer fe...

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Wells Fargo Bank account or service using a debit or atm card

June 18, 2015 - My husband and I purchased a gym membership with - - in -/-/-. The gym went out of business on or around -/-/- without any notice. The gym reopened under a completely different name ( - ) and ownership. - - charges a monthly membership of $20.00 per member per month.. I requested to dispute the charge for the remaining gym membership worth $520.00 and - training sessions worth $180.00. I received a call from Wells Fargo dispute department last week advising my dispute was denied by VISA because the gym services are available at the same location and because -...

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Wells Fargo Bank account or service using a debit or atm card

June 11, 2015 - Back in - 2014 I either lost or someone stole my Debit card. A fraudulent check was deposited to my account through the ATM and funds removed ... I had maybe $3.00 or $4.00 dollars in account when I went to use it I was told my transaction was declined so I went on line to check balance and saw a transaction for food ( which I did not buy ) but also there was a pending deposit for I think it was $2500.00 or $2900.00. The next day I went to the bank and informed them. I asked them if they could cancel the card and issue me a new one. They said no problem, we did that, they said I wou...

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Wells Fargo Bank account or service using a debit or atm card

June 10, 2015 - My --year-old daughter 's debit card was used fraudulently beginning on - -, 2015. While the bank - Wells Fargo - stopped all subsequent debit card charges that day to taxis, additional subsequent fraudulent charges were permitted by Wells Fargo to a number of fast food outlets and discount grocery stores. As soon as the funds on the debit card were depleted, Wells Fargo withdrew a total of $270.00 and - $12.00 overdraft fines from my daughter 's savings account. The fraudulent charges at locations ( - and - ) and businesses ( fast food chains and discount grocery stores ...

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Wells Fargo Bank account or service using a debit or atm card

June 7, 2015 - To Whom It May Concern at the CFPB : I am a Wells Fargo customer, and when I used a non-Wells Fargo ATM, I was charged something like $3.00 to withdraw $20.00. I understood that I would be charged that amount and agreed to pay it even though I consider the amount of the fee an obscenity. When I received my next feed statement from Wells Fargo, I saw that Wells Fargo had charged me an additional $2.00 to withdraw $20.00 from a non-Wells Fargo ATM. I am writing to complain about the Wells Fargo fee, which I did not know about at the time I withdrew the money. Such a fee is gouging. Can y...

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Wells Fargo Bank account or service using a debit or atm card

May 28, 2015 - vendor charged me - for the a service i did n't get. i tried talking to the vendor to reslove the case before i called wells fargo bank. i was advised it was going to be taken care of i gave he all the info they requested and a credit was issued to me. only to find out that it the credit was take a from my account a few months later, making my account negative. ...

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Wells Fargo Bank account or service using a debit or atm card

May 23, 2015 - Hello, I have a big problem with Wells Fargo bank my wife rented a vehicle from thrifty car rental, and gave them my debit card as a - ID. she is not on my account, nor is she an authorized user on my account. she used her own credit card for that rental. a couple of weeks after that they charged my debit card - dollars, i called them and they took it off so i called wells fargo, and told them that i feel that i am going to have issues with this company and to please cancel my debit card all together, which they did and the agent said as long as there is nothing on the account now they c...

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Wells Fargo Bank account or service using a debit or atm card

May 17, 2015 - Today, -/-/-, I attempted to use my Wells Fargo debit card at a - grocery store located in -, Texas. I had successfully used my card about a hour before at - located in the same strip mall. In an attempt to pay for my groceries, I swiped my debit card. I was told the transaction was not authorized. Despite the fact, I had well over the amount in the account ( even after the previous - purchase ). The check out person suggested that I try again, which I did. - again, the transaction would not authorize. So, I used a debit card from another bank, which did go through. When I ...

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Wells Fargo Bank account or service using a debit or atm card

May 8, 2015 - - Wells Fargo charges fraudulent, multiple, ATM transaction fees, for only - - withdrawal, to other bank. $8.00 total, when other bank 's ATM machine broken and none other available for several miles, other bank refuses to refund the -. On - -, 2015. ...

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Wells Fargo Bank account or service using a debit or atm card

May 7, 2015 - - : Consumer Financial Protection BureauWells Fargo Bank, Fraud and Escalation Department- -, CaDear friends at Consumer Financial Protection Bureau, On - 2015 I informed my bank ( Wells Fargo ) that my ATM card was missing while I was about to pay for my stamps. Going over the charges with the banker while in shock and disbelief I was not able to recognize all the charges! I filed a claim for fraud on my checking account and ATM card. Bank then opened a claim ( Can provide for you if you need ) for me and suggested that I should report the fraud activities to the police department...

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Wells Fargo Bank account or service using a debit or atm card

May 6, 2015 - The bank decided to cancel my debit card without notifying me. I just had - 5 days ago and my father has been helping me out by going to the super market and purchasing food for my - children. Yesterday -/-/14 he went to the store and my card was decline. I checked my account and had enough funds to purchase our diner. I called customer service and was told that my debit card was cancel because if was good for 3 weeks until I received my new cars. Well I never received a new card and my old - was cancel. The associate said it would take --8 days to receive the new card, I ask...

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Wells Fargo Bank account or service using a debit or atm card

April 24, 2015 - Dear CFTC : please open an official inquiry on Wells Fargo. I am also filing a complaint in the CFTC portal and a complaint with the Federal Reserve. Their mistake and gross negligence has cost me time, denied me access to my money without any cause, and cost me money ( both $40.00 out of pocket and an estimated lost time of $600.00 and rising - with each communication ). As background : Wells Fargo offered to replace my card with one it claimed was more secure. I declined and explicitly asked them to leave the card and account as they were - working and good through -/-/2017. Instead, c...

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Wells Fargo Bank account or service using a debit or atm card

April 22, 2015 - I contacted my bank ( Wells Fargo ) regarding a debit from my account from - that I did not authorize. I filed a claim for $220.00 then $90.00. I was issued a temporary credit while they investigated. On -, I received a letter stating the investigation was closed and I authorized the transaction. The letter stated I could call the number and receive documentation that made my bank reach that judgement. The letter also stated that the temporary credit will be reversed 5 business days after -/-/15 ''. I called customer service to get information about my claim. I was told that i...

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Wells Fargo Bank account or service using a debit or atm card

April 15, 2015 - I HAD MY WALLET TAKEN FROM ME AND THEY TOOK $2000.00 OF MY BANK ACCOUNT AND WHEN I CALLED MY BANK TO REPORT IT THEY SAID THEY WOULD TAKE CARE OF IT AND THEY TOLD ME THAT THE BANK CANT NOT LOSE THIS MONEY LIKE IT WAS MY FAULT MY WALLET WAS TAKEN FROM PURSE ALONG WITH ALL MY CREDIT CARDS AND ID. AND MY BANK WELLS FARGO DENIENED MY CLIENT AND NOW I AM OUT $2000.00 I WANT TO KNOW WHAT PROTECTIONS DO I HAVE AGAINST FRAUD AND HOW CAN MY BANK IN 1 DAY COME TO A DENIAL SO QUICK AND JUST LET ME LOSE THAT MONEY I NEED HELP IN THIS MATTER IT IS NOT FAIR AND I FEEL THAT WELLS FARGO DOES NOT STAND BEHI...

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Wells Fargo Bank account or service using a debit or atm card

April 13, 2015 - SirThis is my - complaint. - is for my Lost Cashiers check, that Wells fargo refuses to provide documentation on, put the monies - in a interest bearing Escrow account. [ Case number : - ] This complaint is to inform you that since the - problem, Wells fargo has bullied me and enguaged in Illegal activities related to my Business and Personal debit cards. Just about every day for the last 30 days, they have used there Fraud dept to shut off my personal debit card, and force me to use my Business debt card. I keep min funds in the Business account, so each and every time I use it...

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Wells Fargo Bank account or service using a debit or atm card

April 8, 2015 - I used my debit card to make a large purchase for a laptop on Saturday ( -/-/- ). Due to communication, me not understanding the limits on the card we ( the store and I ) agreed to cancel the transaction to get that information sorted. However, during the transaction my card was run through. My account was debited 1200 dollars in less than a minute. Since the daily limit is - ( and I do n't have an extra - floating around to accommodate the bank ) I was unable to make my purchase that day. I could have lived with that but now it is Wednesday and that transaction is still pending. If...

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Wells Fargo Bank account or service using a debit or atm card

March 31, 2015 - My son has had theft of ID/stolen identity with this bank accounts/Debit Card at Wells Fargo. We believe my son is a victim of organized, sophisticated, organized network of criminals who are responsible for stealing money from his bank account using duplicate or cloned Debit cards with my sons # to make transactions. It is believe that the criminals conducted these charges at locations where individuals could assist them with their theft. We have been attempting to resolve with Wells Fargo since before -. There has been no resolution as Wells keeps denying claim that anything fraudulent wa...

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Wells Fargo Bank account or service using a debit or atm card

March 30, 2015 - - -account # - wells fargo bank location -, Ga. act of fraud in customer serivcesreport balck male told a lie about replacing atm card needs to have reply in report about him -lying to m e. ...

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