Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Checking account Using a debit or ATM card Nevada

Opened business account with Wells Fargo - - branch 4 years ago. The account was open with - individuals on this account as owners. We explained to the bank that we had a partnership and presented our partnershippaper work to them for general information. We also told them this account belonged to only - individuals in that partnership. After having this account for four years we noticed that an atm card was withdrawing funds from our account over the last couple of months withoutour permission. We notified the bank and froze the account and made inquires concerning who was drawing funds. They told us it was - of the - partners in the partnership who was not suppose to be on the account. The bank also explained that these partners were on the account from the very opening of the account. We told the bank to provide us with the original paper work which would have onlytwo signatures and all the information regarding true ownership. The manger could n't find it nor could the executive office. I requested a written letter from both the manager at - - as well as the executive office regarding how I could acquire policy information on how initialrecords are maintained and how can account owners get them. I also asked if it was a policy that individuals can go on account without signturesor knowledge of primary owner. They had no answers and they would not supply me with anything in writing regarding bank policy. I told the bankers that my main purpose was to find out how to clarify this situation and to retrieve all funds that were taken without our permission. Again they said they could not provide me with anything I requested.