Wells Fargo Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Wells Fargo Bank account or service department,

Checking account Using a debit or ATM card Texas

On - I purchased airline tickets from -. It was myself, my wife, and -year old son. I traveled - for two weeks in -. None of my bags made it. The crucial piece of this my -year old baby 's bag was not available that had all his food and formula putting him at risk. - being a -, one has to be cautious with the foods. Also, my son requires special diapers that are organic and natural that were not available. He had just come off of a - due to bad diapers. I contacted - multiple times by phone and they were of no help. I emailed a formal complaint and no response. They just kept deferring me to the airport and they did not lose my luggage. I finally got my bags three days before the end of my trip. The airline breached their contract as one was entered into with them when I purchased the tickets and they did not deliver. They also but my baby boy at risk. I filed a formal complaint with the - and they agree that I have standing here. I am demanding full credit back for the three charges described in the complaint immediately. My case # with the - is - for your reference. Per - guidance, I paid for a service and did not receive the service. Wells Fargo is refusing to dispute the charge.

Wells Fargo customer in Texas
Aug 06, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoUsing a debit or ATM card0.2%62.7%23.8%8.8%1.5%3.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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