Wells Fargo Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Wells Fargo Bank account or service department,

Checking account Using a debit or ATM card Texas

To Whom It May Concern at the CFPB : I am a Wells Fargo customer, and when I used a non-Wells Fargo ATM, I was charged something like $3.00 to withdraw $20.00. I understood that I would be charged that amount and agreed to pay it even though I consider the amount of the fee an obscenity. When I received my next feed statement from Wells Fargo, I saw that Wells Fargo had charged me an additional $2.00 to withdraw $20.00 from a non-Wells Fargo ATM. I am writing to complain about the Wells Fargo fee, which I did not know about at the time I withdrew the money. Such a fee is gouging. Can your organization get Wells Fargo and other banks to stop such gouging?

Wells Fargo customer in Texas
Jun 07, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with monetary relief

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/2016051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoUsing a debit or ATM card0.2%62.7%23.8%8.8%1.5%3.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

Loading similar complaints