Wells Fargo Bank Account Or Service Complaint

Wells Fargo Bank account or service department,

Savings account Using a debit or ATM card Georgia

A few weeks ago I set up a new savings account with Wells Fargo. The savings account was supposed to be linked to my debit card. The representative I spoke with assured me this had been done so that I could access my savings account from an ATM machine. On - - I went to get $40.00 from that savings account at the ATM The ATM did not allow me to get funds directly through that savings account. It instead routed the funds through my checking account. My checking account did not have the funds to cover the $40.00 withdrawal, so money was moved from my resulting in a $12.00 transfer fee. When I called Wells Fargo on Sunday - -, the agent I spoke with went ahead and linked the savings account to my card, and said I should not be charged a fee for the transaction since the savings account should have been linked to my debit card. However I was still charged a $12.00 overdraft transfer fee on - -. I feel that fee should be reversed since the product specialist who created the savings account for me did not link the savings account to my debit card as she said she did.