Wells Fargo Bank account or service department,
Checking account Using a debit or ATM card Georgia
I went to - - to get an - inspection for a -/-/- Mercury Grand - and a computer reset. State law requires the car to be driven before inspection w and the fact that it takes up to 100 mile for the computer to reset and give a reading on passing or failing inspection. I had already had a diagnostic from - - saying that my egr valve and spark plugs needed to be replaced which I had repaired in - and -/-/-. Also, I bought a battery since it had a dead cell in it. - - said that they had a dealer tag and would drive the 100 miles needed to reset the computer which I was glad to pay for. Unfortunately, they did not drive the car because the odometer was the same -/-/- as previous inspections -/-/-. What they did do was damage my car so that they could use body parts from a Lincoln continental for repairs on my car and make $680.00 I told them that I would pick my car up, but I was 10 minutes late and - threatened to leave. I quickly paid for the ticket $190.00 without seeing the
the car as I had requested. I told this to Wells Fargo who credited my visa debit card and a few months later charged it back. The told me that I needed a second opinion about repairs even though I gave them evidence of the previous inspection and the one done by -. showing the exact same odometer readings the same on - and a brochure from - - stating state law. I gave them a letter from - a car repair shop stating that driving the car had to be done in accordance to state law before inspection and they charged $110.00 to reset automobile computers on their machine. Now my checking account is in collection with Wells Fargo who says I need a - opinion to dispute a charge of not getting the services that I paid for which is a violation of the visa rules regarding purchases. I notified them the next day after I saw what I paid for on - - and paid for it -/-/-.
Wells Fargo customer in Georgia
Sep 17, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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