Review and analysis of over 135 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 135 official complaints related to Deposits and withdrawals. Out of the 135 consumer complaints against JPMorgan Chase & Co., 30% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMORGAN CHASE & CO. Bank account or service deposits and withdrawals April 21, 2017 - Chase Bank accepted a $3500.00 check for deposit which was made payable jointly to myself, my wife, and - - - , - ( " - '' ) as non-alternative payees, with an unambiguous " & '' symbol on the payee line. - forged endorsements for myself and my wife and deposited the check without authorization from myself or my wife, in violation of California law including Californ ia Commercial Code Section 3110 ( d ). Our insurance company wrote a letter to - - - ( t he payor bank ) stating that I was entitled to $1400.00 of the check amount. - -... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals November 15, 2016 - On -/-/2016 I went directly into a Chase local branch. I submitted a claim against a merchant who drafted $410.00 from my bank account without authorization. When I went in to the local branch on -, a representative filed a claim on my behalf. She stated to me that I would receive a provisional credit within 24 hours while they investigated the fraud claim. 72 hours after my visit to the branch, I called Chase because I did not see a provisional credit like I was supposed to see. This was the first problem I had with this claim. I spoke with a representative who stated that the case w... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals August 4, 2016 - Identity theft occurred : While I was in - a man with a fake id and fake credit card walk into a chase bank in - and withdrew $5200.00 from one of my bank accounts. I realized this happend and went to a chase back in - the next morning. At that point we filed identity theft with all - credit beuros and also with Chase. The - managers who were in the room with me than showed me a closed caption video of the man in - withdrawing the money. Proving that not only did case not do there job in checking from proper I 'd in the - branch but also showed me hard proof that indeed ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals August 4, 2016 - I deposited a check using the Chase mobile banking app, on - -, 2016. The app deposited the check twice. I called to make sure everything was okay. They deducted the amount of the check from my account. A few days later, the check bounces due to it obviously having just been deposited. The check was deposited, but I 'm out the amount of the check - Chase took it from me and is not returning it.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals August 1, 2016 - -/-/- I discovered unauthorized charges on my bank statement and reported them to Chase and filed a police report. While the fraud began with a single $5.00 charge in -/-/-, there was - charges totaling $1300.00 -/-/- that caught my attention. -/-/- I closed this account and reopened another account with the same bank. Today I followed up with the bank and I was told that even though this unauthorized charge was reported within 60 days of occurring, they were not going conduct an investigation or credit my account because the initial fraud of $5.00 occurred and ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 29, 2016 - On -, my boyfriend at the time and his business partner, forgery - checks from my personal checking account - for $100000.00 and another - for $10000.00. I Submit my claim to the bank and to the Police Department, I got copy of the transactions, checks withdrawn from my checking account and deposited into another bank one account, proof of claim notarized by the bank and police report, and wait for 18 years, until a couple days ago finally the Executive Office from Chase call me and stated that they can not pay me my claim because of the time. my claim with Chase Bank is - -... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 27, 2016 - The bank said they could not find any record of where I authorized them to refuse any NSF after this consumer law passed. They had to get each depositor to sign yes or No. I said No. At least once since this law passed this bank refunded my fee on a NSF they paid without authorization. I looked in the email for it and apparently they have another policy of deleting emails after 6 months. Prior to this illegal fees theivery, all my emails were available from the day I opened the account. Several Years. Apparently so they could prove that had n't refunded with their own messages. Make them give ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 22, 2016 - On - - around - pm I made a cash deposit to my account in the amount of - my balance was - before the deposit was made and - after the deposit was made. Check - in the amount of - had not been posted to the account yet because if the check posted to the account my balance would have not been - after the - deposit. After the cash deposit was made my direct deposit came in the amount of - around - which brought my account to -. I went to the local atm and withdrawl - which came to - after atm fees. clearly on my receipt it states my avaliable balance ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 22, 2016 - Background : I had a cheque for $4100.00 issued to me, my wife and a 3rd party ( a medical provider ). I deposited the cheque -/-/2015 without any endorsements into our joint account ( wife and I ) at Chase. At the time I just didnt notice the 3rd party name on the cheque. I usually never endorse cheques anyways even when the clerk asks me to. My response is always to put whatever hold they need to on the funds. Clerk at Chase processed the cheque. Seemingly the issuing bank, - -, also processed the cheque and all was good until yesterday. Yesterday : Chase called me saying that the... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 21, 2016 - The check I deposited into Chase Bank was cleared and paid to Chase Bank but they have put a hold on the funds for 8 ( eight ) days. It was a transaction between different banks which I both had accounts with. Very puzzling why my funds are not available to me, though Chase Bank has been paid! I 've contacted them by phone and was told to wait till - so they could call - - ( other Bank ) to verify. Still till this day have not gotten funds available to me ... ..Keep getting e-mails from them saying deposit is on Hold! I ca n't go into Chase Bank to make a Cash deposit to cover any po... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 19, 2016 - I work for a - company and while they do direct deposit my pay check my expenses are paid in US funds by check drawn on -. Of note, there were a couple of - branches located in the metro - area until a few years ago. When I deposit them I do have to use a teller. About a year or so back I deposited - that was over $5000.00 and got hit with a large fee which no one in the local bank was aware of. On - -, 2016 I went to deposit - checks which did total over $5000.00 and spoke with bank staff and asked if I needed to do them as separate deposits or what to avoid payin... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 15, 2016 - Upon receiving an insurance check, my husband at the time took the check to a Chase bank where I have never had an account. He opened an account, forged my signature, and left with the money. I have spoke with the bank where the check was cashed and they admitted fault. I would like to request a new check issued and funds disbursed according to our divorce agreement.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 13, 2016 - On - 2016 I deposited a third party check which was a settlement for my friend - -. Chase requested that she produce ID. on - - we went to the Chase bank in - and all she could provide is a - - ID and they would not accept it. If she had proper ID she would have opened an account. On - - my account was closed at which time since the check cleared I should have received a refund check for the balance. They are hold the funds for approximately 2 months. The payer, her lawyer - - - has called to confirm that she is - - and that she gave permission for ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 12, 2016 - We have a savings account that we have had for many years. Never really checked balance but when we did 3 or 4 years ago it was drained to -. My wife contacted bank numerous times and customer service said they would get back to her. This never happened. My wife went into branch office and filled out a investigation form and representative would check and get back to her. She went to bank and representative left the back. Never heard back from bank. After our investigation we had found out that someone in the bank was using our saving account to pay their - - bill monthly. We checked ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 11, 2016 - I have a joint account with my mom at chase. She passed away last year, so the account was dormant for a while. I received a new card from the bank, and i remembered i have that account. i used it one time to check if it was still active, and it was. on - -, I deposited - checks at a local ATM. the transaction went through. the following day, i went on line to check on it, and could not find the account. I called the bank helpline and was informed that the account was closed. there was no email or letter sent. and that they said they closed it on -/-/-. i called the local bank wh... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 8, 2016 - I am a single member LLC. I changed my LLC name slightly, but many of my business fees were still being paid by checks made out to the original name-my name plus LLC ( both the new LLC name & my name our on my business checking acct ). For several years, I never had any trouble depositing these checks to my account, until -, 2016. - - of Chase 's -, IL -, refused to take my deposit, cause of " improper endorsement ''. I had to catch a plane, so I took the deposit back. While our of town, my office staff informed me that their payroll checks were denied. I called Chase & was tol... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 5, 2016 - - -, 2016 I went to the JP Morgan Chase Bank and deposited my 401k check into my checking accounting which was my 401k contribution not knowing it had a third party name on the check. The teller never advised me that the check could n't be deposit due to a third party name on the check. Two days later I was advised by Chase bank that the check was placed on hold. I contacted chase immediately they transferred me to the fraud department. I advised them that I had several bills and direct deposits that I needed to get from account. At this time, I had my IRS check, my payroll check automat... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 4, 2016 - - of - a check was deposited at the ATM. -.receipt showed $ -.I called the bank.they said a one time check would b credited.had2wait a few days.-/-/- I got a letter credit was being taken back.I called 2get a understanding.Told everything 's OK.-/-/-, I call checking my debit card.said I was negative $ -.shocked.I called crying.y? Told bank gave2credits. $ - $ -.all day calling crying.bank is right I am wrong.I am a - -.my daughter had the card.if there were2credit she had2spend it.I beg the bankers make arrangements.that was my whole check4my bills.they sa... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 3, 2016 - I had a fraudulent transaction on my checking account. I called Chase the next day about the fraudulent transaction. After two months later, I was told that the claim is denied because the merchant provided that the packages were delivered to an address.I do not know how the theft stole my information online. It was an online transaction and the theft used my name, address and card number to made the purchase. However, the shipping address is not mine. I am living in - and the delivered address is in -. I did not receive any package.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 1, 2016 - I have had various checking accounts and a Mortgage through Chase Bank. Going back many years but also just in the last few days I have been a victim of them generating as many Insufficient Funds fees as possible by processing checks and other transactions not in the order they present to the bank but always, always starting with the largest - first and then in order of descending amounts to charge the greatest number of $34.00 fees. I have also had both a check and a direct deposit occur on the same night several times including once within the past 30 days and on these occasions they li... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals July 1, 2016 - Our checking account was emptied via - fraudulent wire transfers on - -, -. We have not yet received our money back from Chase Bank who is telling us that they have 30 business days to investigate and decide whether to return our funds.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 30, 2016 - On Monday, - - my husband deposited an insurance claim check from our home owner 's insurance company - - in the amount ( approximate ) of $8000.00 via the ATM at our local branch location in - -, T- -. By - the following morning, I received a notification that my account was overdrawn by several thousand dollars. Upon calling the number on the back of my debit card, I was told that the check deposited was missing my signature and the signature of the - party which happened to be Chase bank and it was the bank 's policy to debit my account the amount of the deposit... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 30, 2016 - We had Fraud committed against us, by a customer that gave us a fake check, we did not know, of course the check was fake? It was a deposit paid to our business to hold spots for scheduled services. We contacted Chase bank several times while the account was placed on hold and eventually closed by the bank. In contact with Customer Service over the phone and with the Chase Fraud department, we were told to wait seven days and go into a branch and open a new account. We went into the branch, the Customer Service rep, called their ( Chase Fraud Dept. ) and got the permission to open the account... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 28, 2016 - Attention Executive Office : I 've yet to receive a resolution to the issue previously submitted for an ACH withdrawal in the amount of $140.00 which was transferred from my - - - account to my Son 's Chase checking account. I have included proof of the transaction as well as my attempt to resolve this with my financial institution. The original case number is -. Regards, - - -... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 27, 2016 - I opened the freedom credit card with Chase bank -/-/2014. I used the account once, but my account was compromised - with someone using my account at different points, once in -, -. The freedom credit card was linked to my checking account and Chase withdrew money to cover charges I did not make. They refunded some of the monies, but a portion is outstanding..... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 27, 2016 - My checking account currently has a block or restriction preventing use of mobile deposit, this is due to number of times overdrawn/currently overdrawn. I do not have any branches and or ATMs located near me in Connecticut, I will need to use mobile deposit in order to bring account positive and for future deposits. The rep I spoke with earlier today stated I could transfer funds from savings, however, a federal regulation prevents a number of - transfers per statement cycle. Needless to say, this does not resolve matter.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 25, 2016 - On - -, 2016, I Cashed a personal Chase check at - - - - Chase Bank. I have been a Chase member for many years. I currently own a Mortgage, Checking, and Saving Account with Chase Bank. This specific branch treats - customers differently then - - customers when seeking and receiving bank services. Customers of - race are specifically targeted with indifference, suspicion, dislike, when seeking or receiving bank services. Regularly, - are intentionally denied bank financial services, because of their race. This is a prioritized business practice, by this spe... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 23, 2016 - I AM FROM -, - AND I AM A STUDENT AT THE UNIVERSITY OF ARKANSAS. I PERFORMED WORK FOR AN ORGANIZATION NAMED " STAND STRONG, STAY DRY, BE SAFE '' WHICH WAS FORMED TO OPPOSE A MOVEMENT TO ALLOW LIQUOR SALES IN - COUNTY, -. I RECEIVED A CHECK DRAWN OFF THEIR ACCOUNT AT - - IN THE AMOUNT OF $1700.00 ON -/-/16 AND DEPOSITED THESE FUNDS VIA MOBILE BANKING THAT SAME DAY TO MY CHASE ACCOUNT ENDING IN -. ON -/-/16 A LETTER WAS GENERATED BY CHASE STATING " WE BLOCKED AND WILL CLOSE YOUR ACCOUNT ENDING IN - '' - -LATER IN THE LETTER CHASE STATES " AFTER WE VERIFY YO... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 23, 2016 - I deposit my pay check automatically. I monitor my account daily. Here 's the issue : when I make a transaction. It appears on my statement as pending. and my balance indicates the deduction amount. Say I have $1000.00, pay $100.00 my balance shows as $900.00 and so on. so I only spend what I have available. I do n't spend more than what I have. What Chase is saying is that the merchant when a trans action is pending the amount is put in reserve. if the merchant does not process the transaction within 5 days. The reserve is place back into my available balance. However my available bal... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 18, 2016 - Chase bank withdrew $1800.00 on -/-/2016 without permission and has been giving me the run around in regards to getting it back to me. The issue stems from a cashier 's check that was drawn on my account and subsequently returned ; however, since they decided to just take the money back out, I am now stranded - miles away from my home, with an overdrawn bank account and bills that need to be paid. They have no legal right to my money and they have no cause to act so slowly. It must be noted that the employees at the branch were extra helpful and went above and beyond in assisting me... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 17, 2016 - Chase Business Checking, I have received a email states that my account has been overdraft. I have noticed that - check has been cashed, it was an unauthorized check, a fraud transaction. I reported to claim department, I spoke with two person in claim department in 5 minutes. Both person from Claim Department told me that " under my investigation your request has been declined '', " Chase do NOT have any thing to do to recover your lost amount. Suggest you contact the check cashier, or report to police ''. At the same time, because of the Fraud transaction my account has been overdraft 3 t... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 16, 2016 - My electronic tax return and refund ( $550.00 ) was submitted to IRS on -/-/2016 by my tax consultant ( her - information is noted within my attachments ) and IRS electronically sent to my checking account on -/-/2016, however it never reached it. IRS records show it was deposited into my checking account on -/-/2016. Upon further research, I discovered it was deposited in an account at J P Morgan Chase account with my name referenced on the deposit. The wrong routing and account numbers were placed on my return by my tax consultant. ( I will attach both the wrong and co... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 13, 2016 - On -/-/16 someone wired our money out of our checking acct.online. I received an e-mail on -/-/16 from the bank that I had changed my password, another that I had changed my phone number, another that I wired money out and there 's a -.The amt.was - wired to - Bank.The bank would n't talk to me on the phone, I did n't know the password! I went to the bank and reported.I closed that acct.and opened a new - without online access.I reported to the police. I was told they would refund my money within 30 days, but usually within 10 days.We had this acct.almost - yrs.We ar... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 12, 2016 - 1. On -/-/2016, I transferred $480.00 and $46.00 from - external accounts to my Chase checking account. I was expecting these funds could be used within 2 business days. 2. On -/-/2016 ( which is the third business days after -/-/- ), I transferred $40.00 out of my Chase checking via - before I found out that the previous - transfers were not deposited into my account. 3. On -/-/2016, I was charged $34.00 as INSUFFICIENT FUNDS FEE though I have over $500.00 transfer in pending since -/-/2016. 4. I argued with Chase but they said it is the poli... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 9, 2016 - Hello! I receive a Social Security direct deposit at Chase Bank for $440.00 and I paid - pay of $160.00 and - - - for $57.00 all paid on -/-/2016 that left me with $230.00, i made a withdrawal from the ATM for a $220.00 then that left me $7.00 and some change, then I made a $140.00 payment to - - -, I knew I was going to be charged $34.00 overdraft fee for this payment, and then I see $34.00 overdraft fee for the $57.00 which was paid out of my direct deposit... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 8, 2016 - I have contacted JP Morgan Chase Bank in Ohio several times in regards to an unauthorized debit of $330.00 that occurred on -/-/16 on my checking account. The bank has repeatedly refused to allow me to dispute the unauthorized transaction without any explanation as to why.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 7, 2016 - On -/-/- I deposited - or - checks in the total amount of $41000.00 to my business acccount that I have not used for a long time. At the time of the deposit I was not informed about the fact that this account was " dormant ''. On the deposit slip that was filled out by Chase 's teller the date is clearly -/-/2016, yet the online records indicate that the deposit was made on -/-/16. On -/-/16 ( 48 hours after the deposit ) I tried to use the funds on my account to pay my mortgage and other bills, but I was unable to do because " the funds were not available ''. I... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 7, 2016 - Chase is holding my $5800.00 business check deposit for 13 days. That is absurd.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 6, 2016 - On - -, -, I went to the Chase Bank on - - -, in -, NY, and made an ATM deposit of $1600.00 into my Chase savings account. The ATM took the money but was slow to finish and confirm my deposit. It gave me a receipt, and on the receipt, instead of my account balance and deposit amount, it said the ATM was n't functioning properly and requested for me to call the - number on the bottom to confirm my deposit. I called the number immediately. I spoke to a representative, told her the issue - that I just made an ATM deposit into my savings account and calling to confirm i... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 6, 2016 - We have a savings account that we have had for many years. Never really checked balance but when we did - or 4 years ago it was drained to zero. My wife contacted bank numerous times and customer service said they would get back to her. This never happened. My wife went into branch office and filled out a investigation form and representative would check and get back to her. She went to bank and representative left the back. Never heard back from bank. After our investigation we had found out that someone in the bank was using our saving account to pay their - - bill monthly. We check... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 3, 2016 - REFERENCE TO CASES : CFPB Case # : -, -, and - As of -/-/2016, I still have not received a total of $2100.00 deposited at a Chase ATM on -/-/2016 in my Chase account. This was due to the fatal technical problems from a Chase ATM machine malfunctioned on -/-/2016 during my deposit, please see the letters attached from Chase Bank and the cases that I reported at CFPB previously in the months of - and - - -, -, and - ). Thus, I was not able to receive the - rent from my tenant. The check sender, my tenant, informed me on -/-/2016 that her -... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 3, 2016 - In -, I presented a $2500.00 check to my bank branch for cashing purposes. I did not know the check writer well, it was a web generated check, and I had questions about the authenticity of the check. I asked the teller if the check looked alright. She promptly responded that it was ok and that all the funds would be released the following morning. Two weeks later, my account was charged back the $2500.00 due to NSF in the issuing bank. I soon found out that the check writer had a record for issuing bad checks. She did not respond to requests to meet and return the money to me. The branc... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 2, 2016 - On - -, 2016 I deposited $1200.00 in cash into an ATM and received a receipt stating that I only deposited $21.00. This occurred at approximately - pm at - - - -, Texas. After speaking with several Chase representatives who have misguided me, misinformed me, and have behaved coldly and disrespectfully to a loyal customer, my account has yet to be corrected. - dollar bills ( $400.00 ), - - dollar bills ( $800.00 ), and - - dollar bill ( $1.00 ) were deposited into a Chase ATM. After depositing my cash the receipt returned via the machine read that... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals June 1, 2016 - In the course of banking with Chase I was given the option for overdraft protection and chose to decline all overdraft protection so that if a charge was made that I did not have the funds to cover Chase would decline the charge. I believe I made this choice sometime around 2010 and it worked beautifully on the few occasions that it became an issue. Sometime between then and now they began allowing overdrafts again, this changed without my knowledge or permission. I have not agreed to any overdraft protection but have, once again, paid the occasional overdraft fee. Each time I have spoken wi... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 28, 2016 - - complaint, NO competent action taken from chase bank corporate lawyers. Chase is regulated to protect 2 months of my VA -. Spelled out in countless laws. Especially - -. - veteran - protection act. - NEW treasury dept rules, because of the cryptic loopholes created. No inconsistent state law preempts federal laws. NOT to obvious is it?! # Plus minnesota law does NOT garnish veteran benefits. Obvious exemption. The real issue is malicious lying welfare clerk - trying to obscure and manipulate state and federal laws to cheat and harass me. THIS infamous deceit and collu... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 26, 2016 - On - I had seen an add in the - - newspaper in reference to a car for sale. The add read the following. - - for $3800.00. I had called and texted the seller and responded with an email. - -. - -. He sent me the pictures and could set it up with the - and - - -. The first amount due was $1000.00. Cash deposit through Chase Bank. - - at - -. The account name received was - Account # -. - - from the - and - - contacted - - saying it was all approved to be delivered to - area. The following day - - the vehic... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 24, 2016 - On - -, 2016 I made a transaction with - - - for - cents, they charged me the - cents and $19.00 on my Debit card. I immediately contacted by bank Chase and reported the fraud. I also contacted - - and they reversed the charge. On - - Chase debit me the $19.00 and then credit it back on - - stating they received the reverse charge from - - -. On - - Chase re-debit the $19.00 from my account, they said it was for review. This put my account in the negative by - $4.00 and then I had a debit of $12.00 which put my account in the nega... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 23, 2016 - I tried to deposit - dollars into my ex wives account with her account number handy, and since I was not on a joint account they refused the deposit. The teller told me I needed a personal check or a money order. I said by the time - of those are cleared she will get charged overdraft fees .So I had to wait for her to come home from work and deposit it herself. Why anybody banks here is beyond me. - Bank will email you and give you until - that night,, and all you have to do is put the cash in the atm. Chase tellers must have a quota on how many overdraft fees they can aquire, WHA... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 22, 2016 - Re : Discriminatory Practices This Formal Complaint is against JP Morgan Chase Bank and the Bank Manager - - -. On -/-/16 at approximately - - I entered the bank ( - - - - ) to make a deposit. While standing on line, a customer in front of me walked up to the bank teller and handed the teller his money and deposit slip only, and his transaction was processed. I walked up to the teller and handed my deposit slip and money to him. He immediately requested to see my I.D, I then politely asked why do I have to produce my I.D and the gentlemen standing at the te... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 19, 2016 - Chase Bank has a " policy '' that any deposit made after - will be credited the next day, however CASH deposits show as available money in the account, available after making the deposit at anytime of the day or night. Chase openly admits that they have now charged my account three times because a cash deposit was made after - and transactions that were pushed through that night caused and overdraft fee despite the fact that my account clearly showed an " available balance '' of higher than all transactions. Chase hides behind their " policies '', but what they are doing is criminal. The... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 19, 2016 - On Friday, - -, I deposited a check totaling $1900.00 into my Chase savings account. On Monday, - -, the check cleared and the funds were posted to my account. I then called Chase bank and spoke with a customer service representative. After a five minute recorded conversation, I was assured by the representative that the check had cleared with no problems. This morning, I received a notification from Chase bank that the check was returned and my account was now $1800.00 overdrawn. After speaking with Chase customer service twice more, I was informed that the check was " alter... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 18, 2016 - Hi, my name is - - -, my bank is Chase Checking Accunt. In the date -/-/2015 my bank authorized a transaction of mine without any signature proof, it was with the merchant - that is dealing with -, they charged me $1500.00 from my credit card without any approval from my side. My bank claims that i have already few disputes with other - that scammed me so they declined my request. When i first registered to the site i gave this company my information as it was required in order to open the account, but it does n't mean that they can use this info to charge me when eve... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 18, 2016 - Hi, my name is - - -, my bank is Chase Checking Accunt. In the date -/-/2015 my bank authorized a transaction of mine without any signature proof, it was with the merchant - that is dealing with -, they charged me $1500.00 from my credit card without any approval from my side. My bank claims that i have already few disputes with other - companies that scammed me so they declined my request. When i first registered to the site i gave this company my information as it was required in order to open the account, but it does n't mean that they can use this info to charge m... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 16, 2016 - I was giving a check from my brother in law. He wanted me to deposit the check into my account. Since i know he does n't have any deposit account. Before I cash the check, i went to the person that wrote the check and make sure it was n't a fake check. Everything was good. I deposit the check into the ATM. My brother in-law sign the check, since its under his name. I did n't. A few days later i notice my account has been closed. First they accused me of FRAUD. When its not true. The check is 100 % legal. After a few days of investigation. They say they closed it due to me not signing the check... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 14, 2016 - Chase keeps denying the use of my debit card and gives wierd reasons on how this is to secure my account. It 's been more than - times in the past 2 wekss I had my money locked in my account.... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 13, 2016 - I have a home mortgage with - - & got behind on payments. I was working with an - - & was told to send $5000.00 & it would bring my account current. I sent the funds in the form of certified checks from my bank, - - -, broke down into - checks like I was instructed to & mailed where I was told. I sent - overnight & have proof of delivery & copies of these checks. They were wrote out to - but - - never received these funds & it was never credited to my account. Instead these checks show being deposited into " JP Morgan Chase Bank '' I have never had an acco... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 13, 2016 - I contacted my bank to dispute a group of charges that I knew were not authorized by me. The bank replied with contact the vendor to get it resolved. This is something that I have never experienced with them before. I have contacted them on multiple occasions and never had them not process the disputed charges. So I contacted the vendor we went through every charge and they informed me for unauthorized charges to contact my bank to dispute them. I contacted the bank again today, the dispute processor basically called me a liar. Then she told me she had to hear it from them because it is their... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 12, 2016 - Chase Consumer Banking ( Chase ) - - - - -, CO - where we have had a business checking account for the past 20 years and regularly make monthly deposits has refused to honor and pay for a deposit made - -, 2015. We have a list of checks from clients deposited on that date along with a deposit Transaction Summary issued by Chase showing the Account Number and that a checking deposit was made in the amount of $2300.00. This problem was discovered some time later when a bank statement was received in - 2015. We contacted Chase, informed them of the problem and present... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 12, 2016 - DON`T LET A BULLY MANAGER RUIN YOUR DAY! I`ve been a customer of Chase Bank for many years, my family members and I have several account with chase Bank including Chase Investments . I walked into the - branch # - to withdrawal $1000.00 to deposit into a - account. After I withdrawal the money, the Banker named - - said, " you can make the external transfer here, you don`t need to go to -. '' I then remembered I had already set up an external deposit for this account a while back, just had not used it yet. He started the process of transferring $1000.00 from account # ... |
JPMorgan Chase & Co. Bank account or service deposits and withdrawals May 12, 2016 - To whom it may concern : I am filing this complaint against Chase Bank as I have been attempting to resolve a matter concerning an ACH withdrawal from my - - - - ( " - '' ) in the amount of $140.00 which apparently was transferred to a wrong Chase account. As a result, I have been dealing with this situation for three months with no resolution. As the chain of events are read, I 'm perplexed as there is no process in place for situations like this. I 'm certain I 'm not the first or will be the last person to be faced with this issue. Additionally, I realize the amount is mini... |