JPMorgan Chase & Co. Bank account or service department,
Checking account Deposits and withdrawals New Jersey
On - 2016 I deposited a third party check which was a settlement for my friend - -. Chase requested that she produce ID. on - - we went to the Chase bank in - and all she could provide is a - - ID and they would not accept it. If she had proper ID she would have opened an account. On - - my account was closed at which time since the check cleared I should have received a refund check for the balance. They are hold the funds for approximately 2 months. The payer, her lawyer - - - has called to confirm that she is - - and that she gave permission for me to cash the check. She is homeless and needs these funds. Chase should have either returned the fund to - - - - 's account or provided as certified check. This is unlawful for them to hold these funds
JPMorgan Chase & Co. customer in New Jersey
Jul 13, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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