JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Cashing a check without an account Deposits and withdrawals North Carolina

I have a home mortgage with - - & got behind on payments. I was working with an - - & was told to send $5000.00 & it would bring my account current. I sent the funds in the form of certified checks from my bank, - - -, broke down into - checks like I was instructed to & mailed where I was told. I sent - overnight & have proof of delivery & copies of these checks. They were wrote out to - but - - never received these funds & it was never credited to my account. Instead these checks show being deposited into " JP Morgan Chase Bank '' I have never had an account with Chase Bank. This was done - 2014 & now this total with - - has accumulated to $28000.00 due to getting further behind, lawyer fees, foreclosure fees, etc.. because we were trying to modify our payment & that did not happen when JP Morgan Chase Bank allowed whomever to deposit these checks into their account. I along with my bank ( - - - ) have reached out to JP Morgan Chase Bank to return these funds, get information on who 's account these funds were deposited into and they have been very uncooperative. JP Morgan Chase Bank refuses to give me my money back & claim that the certified checks were - party when they were not. The checks were made to - - - - - - - did not receive them.