JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

JPMorgan Chase & Co. Bank account or service department,

Checking account Deposits and withdrawals Ohio

On - I had seen an add in the - - newspaper in reference to a car for sale. The add read the following. - - for $3800.00. I had called and texted the seller and responded with an email. - -. - -. He sent me the pictures and could set it up with the - and - - -. The first amount due was $1000.00. Cash deposit through Chase Bank. - - at - -. The account name received was - Account # -. - - from the - and - - contacted - - saying it was all approved to be delivered to - area. The following day - - the vehicle did not arrive. Was to be delivered between - am to - - on the -. - called back and needed more money. He said that the vehicle was selling lower than it was valued at. He said he needed another deposit of $900.00. - - made a deposit - - at - - to the same account and same name for $900.00. The vehicle was to arrive on Friday - - between - - to - -. No vehicle arrived. Tried to contact seller


Spoke with - - -. After the police report was filed, - - returned to Chase Bank. They tried to contact - because it was a Chase account and Chase had gotten the run around. Chase said that they could not do anything about this due to it was a cash deposit and not a credit card. - has been a customer of Chase Bank for a while. A family member had suggested that we contact the -. Chase Bank through there customer service and security should of taken care of this issue. - - - - at Chase Bank spoke with - - on - - that he should file a complaint to this website. This has been a very upsetting situation and was hoping for more assistance and help with Chase Bank. I hope this can be resolved and I could receive some sort of compensation. Thank you and looking forward to hearing from someone.

JPMorgan Chase & Co. customer in Ohio
May 26, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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