JPMorgan Chase & Co. Bank account or service department,
Checking account Deposits and withdrawals Texas
On - - around - pm I made a cash deposit to my account in the amount of - my balance was - before the deposit was made and - after the deposit was made. Check - in the amount of - had not been posted to the account yet because if the check posted to the account my balance would have not been - after the - deposit. After the cash deposit was made my direct deposit came in the amount of - around - which brought my account to -. I went to the local atm and withdrawl - which came to - after atm fees. clearly on my receipt it states my avaliable balance is -. I want to know why my account was charged - in overdraft fees for a check that had the funds in the account to clear. When I spoke to Chase they stated their processing time is from - But my cash deposit was made around - so why didnt it post immediately. I need the fee reversed because this is putting a hardship on me and stopping me from paying bills because lost of money. If the check posted to my account before i made the cash deposit then i would n't have had - plus my deposit which came to a balance of -.
JPMorgan Chase & Co. customer in Texas
Jul 22, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with monetary relief
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