JPMorgan Chase & Co. Bank account or service department,
Checking account Deposits and withdrawals California
Chase Bank has a " policy '' that any deposit made after - will be credited the next day, however CASH deposits show as available money in the account, available after making the deposit at anytime of the day or night. Chase openly admits that they have now charged my account three times because a cash deposit was made after - and transactions that were pushed through that night caused and overdraft fee despite the fact that my account clearly showed an " available balance '' of higher than all transactions. Chase hides behind their " policies '', but what they are doing is criminal. The Cash deposit was in the account BEFORE the charges were pushed through, the available balance was higher than the charges, but Chase is still charging an overdraft fee. I noticed on a Chase bank complaint message board numerous similar complaints, where someone pointed out the obvious fact that a CASH deposit is a CASH deposit. It does not matter what time it is deposited. It is given an automatic available balance, so if the the money is in the bank before the charges go through and is available, it would be illegal to say that there were insufficient funds.
JPMorgan Chase & Co. customer in California
May 19, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with monetary relief
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