Review and analysis of over 107 complaints against LoanDepot
LoanDepot consumers have reported over 107 official complaints related to Application, originator, mortgage broker. Out of the 107 consumer complaints against LoanDepot, 27% were disputed by the consumer (i.e. the consumer was not happy with how LoanDepot responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against LoanDepot resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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LoanDepot Mortgage application, originator, mortgage broker April 6, 2017 - I was trying to refinance my mortgage and I was convinced by the agent from Loan depot that my loan would be approved and he promised my every thing would be Ok. after checking my credit and debt to income ratio, he said that it was a done deal. I again asked since I was concerned that what would happened if the appraisal did not come as he confirmed thru - and he said that they have a lot of other programs that I can qualify. he also said that I can pay for an appraisal and if it comes low that my payment for the appraisal would be refunded. Everything was a lie. when the appraisal came ... |
LoanDepot Mortgage application, originator, mortgage broker April 5, 2017 - I had - hard inquiries from imortgage company ( - ) on my credit report on -/-/2017 and -/-/2017 making it - times in 8 days. I called both - and - who reported this inquiry and I was advised to ask for a letter of deletion from the loan company to take it off my credit report. My loan officer denied making the inquiry on the -/-/2017 and has refused to give me a letter of deletion for the hard inquiry on my report.... |
LoanDepot Mortgage application, originator, mortgage broker March 24, 2017 - I started a refi with Loan Depot. I was given my final closing documents showing my portion to close was approximately $400.00. I then get a phone call 2 days prior to closing f stating hat the loan officer had made a mistake with the numbers and I would need over $6000.00 to close. I asked the new individual that i was working with if he was certain that if I came up with the new amount if the loan would close. He advised me it would. I took a withdrawal on my - for the monies needed. I received my final closing documents again. Less than 24 hours before the closing I was told that the... |
LoanDepot Mortgage application, originator, mortgage broker March 23, 2017 - I recently contacted Loan Depot and was put in touch with - - - and received an introductory email from him on -/-/-. I later called him and discussed, at length, my desire to do a VA REFI consolidation loan to pay off my existing credit card debt. As I told - -, this was my secondary reason for wanting to refinance my home. The primary reason was due to my desire to change mortgage lenders. I explained to - -, that for over five years, - repeatedly refused to mail financial and other correspondence to me at my designated mailing address and continued to send this ... |
LoanDepot Mortgage application, originator, mortgage broker March 7, 2017 - Hi I was contacted by a loan officer at Loan Depot named - and he's a -. He tried very hard to get me into a 10 ARM even though I said that was not what I wanted. When I pressed him that I wanted a 30-year fixed he said "great news, I can put you in a 30 year fixed that's "only" $- more than the payment you have on your loan with 27 years left. And I wasn't taking money out! The closing cost was - but great news he'll knock - off and roll it into the loan! So he wanted me to pay $-/month higher and do so for 3 extra years. He called me again today. That's how I got his... |
LoanDepot Mortgage application, originator, mortgage broker March 3, 2017 - My wife and I applied for a refinance on our mortgage loan with LoanDepot.com.LLC in - -, CA -. After months of waiting for an approval they came back and denied the loan. We were to receive a written response mailed within 3 weeks and still after 2 months we have not received the written letter. This company seem to be NOT very reliable or trustworthy. After giving them all of our sensitive information they come back with a denial and will not send any reason why. I sent them a neg. survey and they do not respond. Both my wife and I have a credit score of over - but the loan was n... |
LoanDepot Mortgage application, originator, mortgage broker January 13, 2017 - I saw an ad and inquired about lowering my mortgage loan interest. I clicked to a website and entered my phone number. I received a call back immediately from a " banker '' representing Loan Depot. During the informational phone call, the employee looked up the neighborhood and stated the values were lower than I was stating my home value should be. He checked a few other sites and found a variety of values. He talked me in to going ahead with the appraisal. I would not give approval until I spoke with my husband. I did call back and asked specifically what would happen if the values came in t... |
LoanDepot Mortgage application, originator, mortgage broker January 9, 2017 - I 'm writing this complaint because I believe a " bait and switch '' scheme to lure me to their company was conducted. Prior to closing this loan, I brought my concerns to the attention to their leadership.I 'm seeking your assistance to help me determine if I have been victimized by a " bait and switch '' scheme conducted by Loan Depot ( LD ) with the goal of luring me towards them in my pursuits to refinance my rental property. My goal was to pay down my principle to forgo paying escrow and private mortgage insurance ( PMI ). - - 2016 : 1st contact with Loan Depot, Loan officer - -... |
LoanDepot Mortgage application, originator, mortgage broker December 18, 2016 - On -/-/-, I called Loan Depot for general information about a refinance with cash out. The salesman told me he could not provide an estimate of loan terms without a credit check ( $10.00 fee ) and loan application. I made it clear that I only wanted an estimate and was not committing to refinancing at that time. I agreed to fill out the application over the phone. When it came time to electronically sign some paperwork, I wanted to read the details of the documents. When I asked him what I was signing, he told I needed to relax. When it came time to sign a consent form to withdraw $420... |
LoanDepot Mortgage application, originator, mortgage broker December 7, 2016 - My husband and I applied for a mortgage refi loan through Loan Depot and subsequently was approved. We decided to move forward with the process being told it would take - - - days. A - - - was executed by both parties on -/-/2016 and subsequent appraisal on -/-/2016. It was disclosed that our rate would be in effect for - days. We were contacted on -/-/2016 by a Loan Depot representative ( - ) stating that if the loan did not close within the 45 days, our original rate offer would be extended. On -/-/2016 we received another communication ( email ) from - statin... |
LoanDepot Mortgage application, originator, mortgage broker November 29, 2016 - I contacted LoanDepot in - of this year to refinance a rental property that I own in Florida and began working with - -. A couple of weeks into the process, - - left and my loan was transferred to - - - this is where the problem began. - - quoted me a 15-year loan at 2.875 % for $100000.00 ( rolling in the closing costs and buying of points ) after I bought points from 3.25 %. The cost would be around $1500.00. - and LoanDepot did not execute my loan in a timely manner - despite my constant emails asking for the status and info they needed. Eventually, in -... |
LoanDepot Mortgage application, originator, mortgage broker November 26, 2016 - I started working with a company called LOAN DEPOT. I sent a ton of documents. This went on for several weeks. Tax forms faxed to the second person handling our refinance. I was told it was go and everything looked good. We have excellent credit. I explained everything that was on our credit report. He told me that he would be needing an appraisal at some point. I told him let me know because I use a medical debit card and would need to put the money in. I was in an accident had to go to the ER and and when I went to pay my card was declined. I checked my account and they took out - without... |
LoanDepot Mortgage application, originator, mortgage broker November 24, 2016 - I was applying for a refinance loan from Loan Depot. I submitted all of the loan paperwork requested of me by -/-/16. I was told everything was fine and that we would be good to get the loan approved and funded. This was a zero closing cost loan. On -/-/16, I receive a call from loan depot asking me to retrieve additional loan paperwork documentation for additional income verification and income ratio documentation. This would normally not be an issue however I was told that if the loan did not process by -/-/16 that I would be subject to an $1100.00 " rate lock extension '... |
LoanDepot Mortgage application, originator, mortgage broker October 4, 2016 - We refinanced our home with LoanDepot to make home improvements. After we signed closing documents and the 3 day rescission period expired, they claimed that the boilerplate Compliance Agreement we signed required us to make repairs to the lower deck on our home as a condition for obtaining the funds. We requested that they provide the closing document that imposed the condition and they have failed to do so because we are quite certain that no such document exists. However, LoanDepot is steadfastly refusing to dispense funds claiming that we agreed to conduct the deck repairs as a condition t... |
LoanDepot Mortgage application, originator, mortgage broker September 30, 2016 - Loan Depot contacting me on re-financing - of my properties. - property in - and the other property in -. With the information they provided that my property in - qualify to re-fiance thru the HARP program I proceeded to start the process. I was told that no appraisal will be required for my property in -. Well on - -, 2016 I received a call from Loan Depot changing everything on my - property. I was told that the property was not going thru the HARP program and that an appraisal was require.Loan Depot lied to me by giving me false information. I 'm requesting that L... |
LoanDepot Mortgage application, originator, mortgage broker September 26, 2016 - I submitted a request for an FHA case number transfer from Loan Depot over to - -. Loan Depot then told - - that I did not want to move forward which was a lie and I feel that this company thinks they are to big to be wrong. I am just trying to refinance my home with - and Loan Depot is not allowing this to happen after a number of requests.... |
LoanDepot Mortgage application, originator, mortgage broker September 21, 2016 - Loan Depot seems to be uninterested in meeting their preferred lender ethical standards as well as not understanding the non-predatory language and laws in effect today. My application for a re-fi from conventional to a VA loan is approved but yet no closing date after more than 60 days? When you are told to " step back '' and it 's " really getting hard to process your loan '' the VA OIG needs to get involved.... |
LoanDepot Mortgage application, originator, mortgage broker August 18, 2016 - This complaint is due to multiple inquiries made on my credit report from Loan Depot thru - . The complaint is against -, as the credit servicer for Loan Depot and also the prospective lender Loan Depot. In - 2016 I responded to a Refinance solicitation I received from Loan Depot and had granted only one approval to run one inquiry on my credit. Loan Depot made six Inquiries within a span of a few days because they were trying to gather additional information on income and value of my present home to determine loan eligibility. Un-be known to me at the time, Loan Depot took upon thems... |
LoanDepot Mortgage application, originator, mortgage broker August 16, 2016 - we were buying a new home for the first time .. moved to AZ .. put required $ - down on - home . Loan officer acted like it was a great deal with our great credit. He did n't let us know, until it was too late to do anything about it, that his rate was 4.125 %. i contacted my - who works at - - Bank and he said that was unheard of and not legal. The rates are much lower than that! He said to negotiate with them. They would just say, you 're locked in, and you can always re-finance! We told them we could n't afford that rate. They did n't care. We had to deal with at least a doze... |
LoanDepot Mortgage application, originator, mortgage broker August 5, 2016 - I applied to refinance my mortgage with " Loan Depot '' who told me they would match any interest rate being offered by anyone else. They did n't do it. I went to another lender. I already paid for an appraisal with Loan Depot, the new lender needed an appraisal done and I was told I would need a transfer letter from Loan Depot to use the appraisal that we had just done, I asked them for the transfer letter but they refused to submit it. I had to pay for another appraisal. I 'm told they are required by law to transfer the appraisal yet they flat out refused to do it and would never refund me ... |
LoanDepot Mortgage application, originator, mortgage broker July 15, 2016 - My wide & I have been looking for a house on - for a few months & the site suggested we talk to a loan office to get pre-qualified. We submitted our information and soon enough - - - from IMortgage called us to discuss the process. We gave him all the necessary information and within a few days we had a pre-qualification letter for $300000.00 and we started to talk to a real estate agent. We found the house & started the process of getting the mortgage. The numbers from IMortgage were good & we believed the house was affordable. We paid the Due Diligence money ( $1500.00 ), th... |
LoanDepot Mortgage application, originator, mortgage broker June 29, 2016 - On - -, 2016, I spoke with - -, a representative for LoanDepot-, LLC, -, CA -. He asked several questions and request I send supporting documents to him via email. Also on - -, 2016, I paid from my credit card, $290.00 for an appraisal which he says was a discount price from $500.00 fee they normally charge. ( See receipt attached ). From that date till today, - -, 2016 they have asked for several documents including tax returns and I have not received my appraisal, follow up calls nor have they finalized the refinancing loan. They also took the liberty to ... |
LoanDepot Mortgage application, originator, mortgage broker June 21, 2016 - -/-/-, I responded to a mailed advertisement for home refinancing. I entered the information online and was soon called by a mortgage company. The company 's name is loandepot. I gave the usual information such as ssn, dob, job info. The originator did indeed know at that time my wife worked several jobs, all as -. We were pre approved for the VA loan and after noticing we had another loan on our rental property he asked if we wanted a lower interest rate on it also. Of course. We qualified for it also. At that time I was informed that closing costs could be included into the new loans... |
LoanDepot Mortgage application, originator, mortgage broker June 21, 2016 - Applied for a harp refinance with loan depot. Was advised I could not refinance under harp because of a charge off for - on another loan having nothing to do with the residence. After finding out there was no charge off I submitted paperwork to demonstrate that this was not true by means of a recent statement which i forwarded to them indicating I owed -. I was told that anything over - in deliquency does not qualify for - approval. This is under - but I am now being told that they have special overlays for me and will not approve loan. I am - individual and believe this is d... |
LoanDepot Mortgage application, originator, mortgage broker June 16, 2016 - This is the second email message I have received : Rate Information for - - - - - -- via - - - ( 3 days ago ) to me Hi -, New rate information has been posted. Please use the link issued below to obtain our new rate and contact us with any other questions. Check our new rate in Texas. Sincerely, - FHA Rate Guide FHA Rate Guide - - - - - # -, - NY, - This message is not affiliated with - -. To stop receiving our emails please unsubscribe. I contacted - - - my mortgage lender and they stated this is a fraudule... |
LoanDepot Mortgage application, originator, mortgage broker May 24, 2016 - I am a - and have been a top producing agent for more than - years. My buyer used Loan Depot to obtain financing. From the get go, - - ( lender at Loan Depot ) never returned emails. I would get a couple here and there, but I would have to send multiple emails to get a response. After 3 weeks of her having the contract and clsoing date, she sent an email out that we needed an extension on the closing because she just locked the buyers loan in. That is after 3 weeks of being under contract. I was getting no where with - because all of her answers didnt help, so I had to get in to... |
LoanDepot Mortgage application, originator, mortgage broker May 13, 2016 - I locked in a rate with Loan Depot on -/-/- to refinance my mortgage on my property in -, - After 4 months of run around, they informed me that I needed to bring $ - cash to closing so I can close on the new loan! Considering we started with minimal cash to close, they changed their mind 4 times and each time the cash to close went higher. It 's worthy to note that the consistent increase was not due to any new information I provided after the initial set of information they received, but after a long period of radio silence, when I was not getting responses to my emails or ... |
LoanDepot Mortgage application, originator, mortgage broker May 6, 2016 - I am in the market to refinance my currant mortgage held by - - - - in Nevada. I went on line and found a company called LoanDepot. I spoke to - - on -/-/2016 who took $10.00 and we talked about possible loans available for my situation. That situation is simply we have a 5.6 % mortgage loan and now that home values are coming back up I wanted to refinance for a lesser rate, no cash out nothing, just refinance. As a - Veteran he said I could qualify for a VA loan. I explained I had done that twice and he said you can do it again. If the loan was assumed and not pai... |
LoanDepot Mortgage application, originator, mortgage broker May 3, 2016 - I made an inquiry at - - regarding a home equity loan. I received a call from Loan Depot and the very first thing I said to them was that I am NOT interested in refinancing my home ; I am only interested in home equity loans. The initial caller assured me that such an option is available and then transferred me to - -. I AGAIN told - - that I am not interested in refinancing, and that I am only looking for home equity loans. He again assured me that this was an option. During the interview process he asked me what my current first mortgage loan interest rate is. When I told h... |
LoanDepot Mortgage application, originator, mortgage broker April 19, 2016 - The lender iMortgage provided false information on my FHA loan ( 5 year ARM ) which was closed last - -. I was told that I would get the balance of the upfront PMI refunded when I do a refi. The upfront PMI was $7600.00 for 3 years and I would get the remaining balance refunded depending on when the refi is done. That did not happen. I was in the process of applying for the refi with a different lender in - this year ( - ) when I decided to check again with iMortgage and they confirmed that I would get the refund. I also asked them if i had to refi into another FHA loan in orde... |
LoanDepot Mortgage application, originator, mortgage broker April 18, 2016 - On - -, 2016, I used a website ( I believe - - ) to inquire about refinancing my mortgage. Naturally, as a result of this query, I received a number of telephone calls from various lenders, - of which was LoanDepot.com. I never authorized, granted permission, or indicated with any of these lenders that I wanted to move forward, mainly because my local credit union offered the best terms and I already had an existing relationship. However, on - -, 2016, I received a full loan packet ( completed mortgage application, addendums, etc. ) for a 10 year mortgage for $ -, from ... |
LoanDepot Mortgage application, originator, mortgage broker April 6, 2016 - -/-/2016, I answered an Internet email advertisement about getting a Mortgage on line. I was also talking to a local company about a Mortgage and should have stayed with them. When - of the Representatives from The Loan Depot contacted me ( an Internet Mortgage Company ), I decided to give them a try because of their excellent promises of " getting it done in 30 days ''. I had been warned about on line Mortgage Companies, but these people are good ... .and they talked me into going with them. The process dragged on and on and on ... ... and I really do n't think that Loan Depot steals mon... |
LoanDepot Mortgage application, originator, mortgage broker March 15, 2016 - I have been doing research into a mortgage refinance and spoke with an agent, - - at loanDepot, about rates for the loan. After sending an estimate. - - asked for a credit card to keep on file in the event that I decided to proceed with my refinancing application with loanDepot. He then told me that I should lock in the rate he quoted by paying $10.00 immediately. I told him that I did not authorize that charge and would let him know the next day if I wanted to proceed. The following day I received a notification that the $10.00 fee had been processed, per my authorization. -... |
LoanDepot Mortgage application, originator, mortgage broker March 3, 2016 - I applied for a mortgage refinance and Loan Depot pulled my credit three times : On - -, 2015, - -, 2015 and - -, 2015. This has resulted in a major drop in my credit score. What can be done about this? I purchased a car and they pulled my credit two times! Unbelievable what impact this had and will cost me in additional interest now that I am trying to purchase another home! ... |
LoanDepot Mortgage application, originator, mortgage broker February 27, 2016 - - of LoanDepot called me -/-/- about refinancing my house with a VA loan. I sent them all of the requested paperwork, plus they charged my Visa credit card $200.00 for an appraisal. A few days later, his supervisor - called and told me a few things that - never told me. - also told me that I am NOT exempt from the VA Funding Fee. I have been - - with the VA since -/-/-. I called the VA and they told me that I AM exempt from the VA Funding Fee, and the VA told me not to do business with LoanDepot. Five days before the appraisal was to be done, I called the appraisa... |
LoanDepot Mortgage application, originator, mortgage broker January 26, 2016 - I inquired about a refinance with Loan Depot, -, CA. -. inquiring about a refinance. however, I really did n't want to pay appraisal fees, or closing costs, so I told them I was n't interested. They ended up sending me about - pages of paperwork, consisting of an Addendum to Loan Application, Loan Estimate, Closing Cost Details, written list of service providers, Borrower 's Certificate and Authorization, an Attorney Preference checklist, Applicant Information stating the Loan Originator and ( me ) as Borrower, my credit information, South Carolina Regulatory Agency Disclosure, Itemiz... |
LoanDepot Mortgage application, originator, mortgage broker December 10, 2015 - After finding a house with our realtor, she stated they had a lender in the same building and referred us to " their '' lending team. After a smooth transition from putting an offer on the home, to signing documents, we tried following up with how things are going. We did n't hear from there for a whole week after many tries. At the two week window before close of escrow and receiving paperwork to remove contingencies, we received notice we had to pay a medical judgment. We immediately wondering why would this come about at such a critical time? I looked into it further and saw were paying a 5... |
LoanDepot Mortgage application, originator, mortgage broker December 8, 2015 - My wife and I applied for a refinance of our current mortgage with Loan Depot in early -. - - was my contact in the beginning and I answered ALL of his questions. After - hard credit inquiries in 33 days, including - in one day, I was told they could not refinance because I had over - acres and had acquired an equity loan several years ago which I paid in full. They NEVER asked me the acreage or if I had ever had an equity loan.If they had ask these questions initially the loan process would have never started and there would not have been - hard inquiries on my credit rep... |
LoanDepot Mortgage application, originator, mortgage broker November 17, 2015 - I applied for a loan with Imortgage Loan Officer -, I meet with - on -/-/-. On -/-/- I was closing at -. However I never heard anything from anyone. Here is a brief of the incident that happen on -/-/-. I sent - an email due to he would not answer my calls or texts. Per our conversation that we just ended about 1hr 45min ago. You sent me a text asking me the lady I talk to at the branch and to have her contacted you. After I have been to that - 2x today both times I ask you over 5x did you want to talk to the people at the bank so you can hear what they said me re... |
LoanDepot Mortgage application, originator, mortgage broker November 13, 2015 - I was contacted by - - ( -- ) on - - 2015 to discuss a loan refinance on mycurrent 7 % mortgage. I told the mortgage banker that I have n't been able to refinance becauseof self employment and little to no - income. After talking with her for 3+ hours, she said that wewould be able to work together and even told me they could refinance - our rental properties. On - - 2015 Loan Depot removed 2 x $390.00 from our bank account for - appraisals. The appraisal for the primary property was completed on - -. We were contacted on the - telling us we woul... |
LoanDepot Mortgage application, originator, mortgage broker October 16, 2015 - My refinancing application was denied and all I 'm asking for was a formal letter of explanation as to why. I believe I have a right to request this. I have emailed several times. I was told they have 30 days to respond and will have to through their compliance department. The 30 days have already passed so I sent a couple of emails to follow up but have not been answered. ... |
LoanDepot Mortgage application, originator, mortgage broker October 15, 2015 - To ; whom it may concern The loan depot never mentioned that the Appraiser that came to my home never measured my home, and was in and out of my home in less than 10 minutes. If you pull there call log, and talks done daily you would find out that these people have made promisses, and lied to me about not just what they said about the $200.00 that they promissed me back after everything was completed, but also that I had a check on it 's way for the amount of $3600.00 ; And the loan was APPROVED!!! Just them firing my loan officer - - made them look even more suspicious, and there At... |
LoanDepot Mortgage application, originator, mortgage broker October 9, 2015 - On Wednesday - the - I went on Loan Depot 's web site and inquired by inputting my Name and phone #, after I hit submit I get a call in - seconds asking me, how they could be of help. I was very impressed by their quick response. I spoke to a gentleman briefly, and he transfereed me to a loan officer right away, saying he is the man I need to talk to. - - came on the phone and asked me, how he could be of help. I told him I 'm in the process of purchasing a - in - -, Ca. My offer - - was just accepted and that I was shopping for the best interest rates. He said he... |
LoanDepot Mortgage application, originator, mortgage broker August 14, 2015 - Loan Depot lured me with very good rates, locked me in '' on good refi rates for my home and my rental property and then requested supplemental information repeatedly all under the guise of - and - requirements. I turned all their info requests around within 2 business days. Their last info request questioned my ownership '' of a rental apartment I had rented from -/-/- to -/-/- and my ownership '' of the building that houses my former employer, -! These kinds of questions had gone on for about 3 months and then, when they finally approved both refis, they indicated that ... |
LoanDepot Mortgage application, originator, mortgage broker August 11, 2015 - I recently applied for a VA Home Loan through Loan Depot. - -, Senior Mortgage Banker, ( - ) -, -- was the contact. It was -/-/2015. I agreed to pay Loan Depot $2500.00 for the origination charge with no charge to lock in the interest rate of 3.75 %. Between North Dakota 's title company and abstractor, the process of closing this loan was so slow that my loan interest rate of 3.75 % unlocked and through no fault of my own, I lost my interest rate of 3.75 %. On -/-/2015 I was forced to pay Loan Depot a higher origination fee of $2600.00 PLUS an additional ... |
LoanDepot Mortgage application, originator, mortgage broker August 5, 2015 - I received a letter from Loan Depot offering a mortgage refinance. I called the company and spoke with - - who took my information and ran a credit report. He told me that I qualified for the mortgage and sent an email with rate and payment details. When I asked for a copy of the Good Faith Estimate and other Truth in Lending documents, - - said that Load Depot did not provide them unless I agreed to lock the rate, which would involve paying for an appraisal ( $390.00 ). As I understand the law, the lender is required to provide TILA documents within three days of the application... |
LoanDepot Mortgage application, originator, mortgage broker July 21, 2015 - I recently applied for a VA Home Loan through Loan Depot. - -, Senior Mortgage Banker, - - - -, -- was the contact. It was -/-/2015. I paid Loan Depot $2500.00 for the Lender, ( Loan Depot ) to get this loan for me and lock my interest rate in at 3.75 %. Between - and abstractor, the process of closing this loan was so slow that my loan interest rate of 3.75 % unlocked and through no fault of mine that I can see, I lost my interest rate of 3.75 %. On -/-/2015 I was forced to pay Loan Depot another origination fee of $2600.00 PLUS an additional fee... |
LoanDepot Mortgage application, originator, mortgage broker July 9, 2015 - I applied for a loan with Loan Depot -. The process was a nightmare but I have a specific complaint about the loan. Loan Depot sells the loan to a 3rd party. They approved and funded '' the loan on - -. That is when I started paying interest on the new loan. However they did not pay of the old loans until - -. I was charged duplicate interest for the loans during that period of time. I should not have to pay interest on a new loan until they actually fund the loan and pay off the old loans. ... |
LoanDepot Mortgage application, originator, mortgage broker June 30, 2015 - My husband and I are in the process of buying a home. I was working with - - ( NMLS # - ) on submitting a loan application. We received a call from a friend, ( - '' for the purposes of this story ... - is another broker ) we worked with on getting our pre-approvals when we were making offers. He told us that - had called him pretending to be my husband. - '' did n't recognize the voice and said he would have to call back and got a phone #. The phone number was a - phone number ( we are in - ) and the voice mail said - ''. - '' decided not to leave a message... |
LoanDepot Mortgage application, originator, mortgage broker June 16, 2015 - I am very happen with the statis of a refinance on my FHA loan throughLoan Depot, applied - -/-/- and in - told my wife 's - hadexpired and needed to renew it! I had my original loan in -/-/- and cardwas already expired -/-/- I was told by my rep, I did not have to makemortgage payment until -, it was adjusted in new loan! ( this was onhis cell ) not recorded ). - - card was renewed and told it was inprocessing and then on - -, I was told can not get loan, due tomissed payments! Contacted FHA and no help! I feel I should not beblamed in this case and loan... |
LoanDepot Mortgage application, originator, mortgage broker June 16, 2015 - Initiated contact with - ( - Oregon branch ) -/-/- to inquire about a loan to purchase the home we live in and rent from my mother in law. At the request of the loan specialist, we provided initial infornmation - DOB, SSN, paystubs ) in -. Provided remaining documentation -/-/- including paystubs, tax returns, -, and bank statements. A fee statement was provided and based on those numbers myself, husband and - met with the loan specialist in person to begin the process. Three weeks went by with no contact despite emails and voicemails from me inquiring about the sta... |
LoanDepot Mortgage application, originator, mortgage broker June 8, 2015 - I applied for a loan to have a house built in - 2015, i went threw the whole process and did everything i was suppose to do as far as what was needed from me and what i needed to have at closing. I gave lender all my information that was passed on to the processor and the underwriter. I was notified that my loan was approved but the processor sent me special conditions that i needed to do before i close. i provided everything that was asked of me on the special condition report, but when it was time for me to close, i was informed i was unable to because they could not use my sons - -... |
LoanDepot Mortgage application, originator, mortgage broker May 23, 2015 - While searching for a Mortgage Lender to re-finance my home at lower interest rate and for - years vs - years, this company offered the best deal. They initially offered a 3 % fixed mortgage w/ no closing costs and a credit of $400.00. I was requesting a subordination of an equity line of credit and was advised that we could not lock in on the rate until the subordination was approved. As the process went on w/ normal delays, the rate went up slightly. I had already paid $400.00 for an appraisal fee. When we were getting ready to finalized the process my mortgage banker told me that ... |
LoanDepot Mortgage application, originator, mortgage broker May 21, 2015 - Unfair loan process, poor communication, unprofessional company ... |
LoanDepot Mortgage application, originator, mortgage broker May 6, 2015 - I am have been working to get a mortgage for over 2 months now. The lender, Loan Depot, has been slow the entire time and takes days to review a single document. We 're finally at the Final Review stage and now they come up with more things that could have been done weeks and weeks ago. This lender has done nothing to help move along the process and has in my estimation, held up the loan with their service. My broker tells me they are short staffed and got a whole bunch of mortgages because the rates are low. But do n't they have to have some sort of time frame to get things done in? Are there... |