LoanDepot Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Missouri

On - -, 2016, I used a website ( I believe - - ) to inquire about refinancing my mortgage. Naturally, as a result of this query, I received a number of telephone calls from various lenders, - of which was LoanDepot.com. I never authorized, granted permission, or indicated with any of these lenders that I wanted to move forward, mainly because my local credit union offered the best terms and I already had an existing relationship. However, on - -, 2016, I received a full loan packet ( completed mortgage application, addendums, etc. ) for a 10 year mortgage for $ -, from LoanDepot.com, license ID -, requesting signatures for loan ID -. I subsequently called the loan officer listed on the documents, - -, license ID -, telephone - and left him a voicemail indicating my dissatisfaction especially since I never expressed interest in proceeding.

LoanDepot customer in Missouri
Apr 18, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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