LoanDepot Mortgage Complaint

VA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

VA mortgage Application, originator, mortgage broker North Dakota

I recently applied for a VA Home Loan through Loan Depot. - -, Senior Mortgage Banker, ( - ) -, -- was the contact. It was -/-/2015. I agreed to pay Loan Depot $2500.00 for the origination charge with no charge to lock in the interest rate of 3.75 %. Between North Dakota 's title company and abstractor, the process of closing this loan was so slow that my loan interest rate of 3.75 % unlocked and through no fault of my own, I lost my interest rate of 3.75 %. On -/-/2015 I was forced to pay Loan Depot a higher origination fee of $2600.00 PLUS an additional fee of $1300.00 to secure a HIGHER rate of 3.875 %. - -, Sr. Account Manager III, ( - ) - tel/fax, ( - ) - ext. -, -- dealt with North Dakota 's title company and abstractor. The amount of time it took for - to get the paperwork in order was very slow. Loan Depot knew the delays on - - 's application were outside the control of both parties '', but they went ahead and raised my rate and hit me with new charges anyway. I considered that unethical but I signed out of fear they would raise the rate even more. Knowing the delays were beyond both parties, why am I the one paying for the delays while Loan Depot is collecting additional interest, higher fees, and additional fees? See also : Case number : -

LoanDepot customer in North Dakota
Aug 11, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Consumer disputes how LoanDepot handled their complaint

Created with Highcharts 4.2.3LoanDepotComplaint HistoryComplaints3/20126/20127/20128/201212/20122/20134/20135/20136/20137/20138/201311/201312/20132/20143/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20173/20174/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LoanDepotApplication, originator, mortgage broker97.2%1.9%0.9%Closed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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