LoanDepot Mortgage Complaint

VA mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

VA mortgage Application, originator, mortgage broker California

To ; whom it may concern The loan depot never mentioned that the Appraiser that came to my home never measured my home, and was in and out of my home in less than 10 minutes. If you pull there call log, and talks done daily you would find out that these people have made promisses, and lied to me about not just what they said about the $200.00 that they promissed me back after everything was completed, but also that I had a check on it 's way for the amount of $3600.00 ; And the loan was APPROVED!!! Just them firing my loan officer - - made them look even more suspicious, and there Attorney calling my home late at night to discuss the situation. This firing probably ruined his home and family. He did not deserve this. The president also contacted me telling me that - - was trying to take over the Company. They put me through a living -! Since -/-/2015 till present. I did everything from spending my money for gas, copies, stamps, and time that caused me -, -, anxiety. I really thought this company was on the level with me, and they were not for my best interest my being a - Retired - Veteran. There call backs was sporatic to say the least. And the attitudes I got from - - or -. They fired a very good man, and very honest to say the least. Named - - for being honest about his piers and their practices lying about them putting me on a 30 fixed from my present 3.99 % to 3.75 % ; then all of a sudden they decided to give me a fixed for 3.85 %. He also mentioned about other veterans not getting there fair share when it comes to mortgage loans, etc, etc. Thank you - & - - - - Case # -

LoanDepot customer in California
Oct 15, 2015

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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