LoanDepot Mortgage Complaint

LoanDepot Mortgage department,

VA mortgage Application, originator, mortgage broker North Carolina

While searching for a Mortgage Lender to re-finance my home at lower interest rate and for - years vs - years, this company offered the best deal. They initially offered a 3 % fixed mortgage w/ no closing costs and a credit of $400.00. I was requesting a subordination of an equity line of credit and was advised that we could not lock in on the rate until the subordination was approved. As the process went on w/ normal delays, the rate went up slightly. I had already paid $400.00 for an appraisal fee. When we were getting ready to finalized the process my mortgage banker told me that they would not be able to offer the no closing costs '' option and said in order to continue I would have to pay approximately $4000.00 in closing costs. At this point I decided to discontinue the process and go elsewhere. I can understand the rates going up but the offer of no closing costs took me by surprise and upset me. I went back to my current lender and they offered me a lower rate and closing cost option.