LoanDepot Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

LoanDepot Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Illinois

Applied for a harp refinance with loan depot. Was advised I could not refinance under harp because of a charge off for - on another loan having nothing to do with the residence. After finding out there was no charge off I submitted paperwork to demonstrate that this was not true by means of a recent statement which i forwarded to them indicating I owed -. I was told that anything over - in deliquency does not qualify for - approval. This is under - but I am now being told that they have special overlays for me and will not approve loan. I am - individual and believe this is discrimination. I was told that if it wasnt for this I would be approved.

LoanDepot customer in Illinois
Jun 21, 2016

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

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